This FAQ item applies to Nortel modem users ONLY!:
If you have one of the following phones:
 Vista 350
 Vista 390
 Vista 480
 CybioLink Screen Phone
...Or ANY other similar phone with a large screen, you will need to obtain a special filter from Sympatico by calling 310-SURF. Without it, these phones can interfere with your DSL service because they share some of the frequencies used.
Symptoms of problems caused by these type of phones without a proper filter can be slow speeds, or frequent disconnects of your DSL connection.
IF you do not have a Nortel modem but suspect that one of your phones is causing problems, try connecting two filters on that phone in series.
Better yet, get rid of your Nortel modem instead! See »Bell Canada Internet FAQ »I have a Nortel modem. How do I switch to a different modem?
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by MacGyver  last modified: 2006-05-01 16:52:04 |