Does Cisco provide any support for non-registered customers? Cisco Forum FAQ

This Section

What is Smartnet? Do I need one?
Where can I purchase a SMARTNet contract or cheap Cisco product?
Does Cisco provide any support for non-registered customers?
What does the Cisco EULA say?
Where are the Cisco SMARTnet Terms and Conditions
How/where do I get Cisco images (such as IOS, PIX/ASA OS)?
What to expect from Cisco new product lines
Unified Communication Licensing

Does Cisco provide any support for non-registered customers?

Yes.

One way of getting Cisco supports is to access their website. Cisco website is one of the most complete in perspective of IP technical documentations and solutions. There are numerous support for any IP network technology that apply not only for Cisco products, but also apply for any network products from any vendors in various network design, situations, conditions, and solutions.

Check out the following Official Cisco technical support sites as a start

Cisco Support
Cisco Documentation Online
Cisco Wiki
TAC Case Collection
Cisco FTP site
Download Cisco Software for public (without Smartnet contract)

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by sortofageek edited by aryoba
last modified: 2009-03-12 09:39:13

All FAQs » Cisco Forum FAQ » 20.1 Smartnet

Does Cisco provide any support for non-registered customers?