Normally you can get to the user interface by entering "http://192.168.0.1" or www.direcwaysupport.com (without the quotes) as the URL in your browser. If this doesnt work there are two possible reasons.
1. If your browser is set up to use the DW6000 proxy, then the user interface must be listed as an exception to the proxy in your browser. For instance, in Internet Explorer, go to Tools->Internet Options->Connections->LAN Settings. If Use a proxy server for your LAN is checked, then press the Advanced button. In the Exceptions box enter 192.168.0.1;www.direcwaysupport.com without the quotes. Press OK three times.
2. If you have the "Pro" service and are using a router, your router might not pass local addresses through the WAN port. If that is the case, you can access your user interface by using the DirecWay IP of your DW6000 as the URL. This IP address is one less than the static IP you have for use on your network. So if the static IP assigned to your router is 18.104.22.168, then the address of your DW6000 is 22.214.171.124, exactly one less than your assigned static IP. You will also need to enter this IP address as an "exception" for your browser proxy as described in #1, above.
last modified: 2005-12-11 19:39:27