Some of the most common fixes related to Windows Update problems are caused by the following:
- PC time is incorrect.
- You do not have a language chosen under Tool-->Internet Options, Language.
- In W2k and XP, the Cryptographic Services is set to disabled. Re-enable it and try again.
- If you are using Windows XP, then try registering the following files (from the Run command)
Restart the computer, and then try Windows Update site again
- Start > Run > regsvr32 wuapi.dll > OK
- Start > Run > regsvr32 wups.dll > OK
- Start > Run > regsvr32 wuaueng.dll > OK
- Start > Run > regsvr32 wucltui.dll > OK
- Start > Run > regsvr32 atl.dll > OK
- Start > Run > regsvr32 MSXML3.dll > OK
- If you are unable to download an ActiveX control, install an update to Windows or to a Windows component, install a service pack for Windows or for a Windows component, or install a Microsoft or third-party software program, perhaps one of the links below will be of help.
Any time you visit WU, a log file is appended with details. If you run into problems, then find the Windows Update.log
file (use the search function of your OS to locate the file, usually found under the Windows
directory) and find the Error Code referenced. Note! -
additional information on the Log file contents can be found in this MSKB article: How to read the Windowsupdate.log file
. Then use the Windows Update Troubleshooter
specific to the version you are using to help you find the solution.
Often times, people have trouble getting to the Update site by using the link built into the browser (Tools-->Windows Update). Before you panic, try the site by using this link - Version 4
, Version 5
or Version 6
by Bubba edited by MSeng
last modified: 2005-07-14 21:38:53