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Windows Try these things if HotSync isn't starting on your PC... • Check the COM port. Make sure nothing else is connected. In the HotSync Options menu, check that you have selected the correct COM port. • Some people have reported that, if they use the COM port for something else, they must close the HotSync Manager and restart it. This is normal. • If you use a laptop, it is possible that your COM port is going into a power-down state. You may need to tweak the power down options on your laptop with the power management tools. • Check your cable/cradle connections. Make sure the handheld is firmly attached. • Try another USB port (if one's available). • Try another Cable/Cradle if you have one. • Download/Install the latest version of Palm Desktop, especially if the one you have is old. • If all else fails, try rebooting your PC and then try the HotSync process again. Macintosh Try these things if HotSync isn't starting on your Mac... • Launch HotSync Manager and make sure that the "Enabled" option is selected. • Check the Connection Settings and make sure that the one your're using (PalmConnect, USB, Bluetooth, etc) is checked "on" • Check your cable/cradle connections. Make sure the handheld is firmly attached. • Try another USB port (if one's available). • Try another Cable/Cradle if you have one. • If all else fails, try rebooting your Mac and then try the HotSync process again. got feedback? by FastEddie |