Road Runner is separated into franchises - they all operate at a different level of service. In addition, franchises have set their own standards with customer's bringing their own modem to RR.

Below we a list of RR divisions that allow/don't allow the use of your own Cable Modem. The list was compiled by a group of members from the RR Forum sometime ago, so the information may be a bit of date, for some.

Allowed

•carolina.rr.com
•columbus.rr.com
•hawaii.rr.com reported March-2010 - no longer allowed
•houston.rr.com
•hvc.rr.com
•insight.rr.com
•kc.rr.com
•mn.rr.com
•nc.rr.com
•neo.rr.com
•nj.rr.com
•nyc.rr.com
•rochester.rr.com
•san.rr.com
•si.rr.com
•triad.rr.com
•woh.rr.com

Not Allowed

•ec.rr.com
•hawaii.rr.com
•socal.rr.com
•swfla.rr.com
•twcny.rr.com
•ucwphilly.rr.com
•wi.rr.com

If you have further information regarding your franchise, please contact myself, Bleek, via site Instant Message.

got feedback? got feedback?

Any feedback you provide is sent to the owner of this FAQ for possible incorporation and shown publically as well.

by drake edited by dbmaven
last modified: 2010-03-05 21:21:19