If you know your internet connection is up, have checked and found the problem is not the Stanford servers, try reconfiguring your client for this particular setting:

Use Internet Explorer Settings [no] (yes/no)?
If your client is currently configured with a no answer to this question, change that setting to yes and try again. If your client is configured as yes, change to no and retry.

got feedback? got feedback?

Any feedback you provide is sent to the owner of this FAQ for possible incorporation and shown publically as well.

by sortofageek
last modified: 2005-11-14 21:43:36