if you want technical support call 1-888-777-9769,open 24/7

2008-12-15 03:26:31

Qwest has Awesome technicians. Once you get through the animated call center, the rest is cake. They are understanding, down to earth, and truly are very knowledgeable in most cases. Qwest will only train their technicians on things they support. So if the employee doesn't know the answer...routers, statics, heavy IT, chances are they aren't supposed to be working on it anyway. I recently had a broadband issue at my place of bussiness, and I have an IT department that had no clue of why I was having intermittent trouble. I called QWEST, they sent out a guy named Joe O..something. He knew his responsibilties, and he certainly knew his job. Great guy in every way. The way he conducted himself, is exactly what I teach my employees. Anyway, Joe had us fixed in no time. The trouble was in our network, which he helped us fix. I had a great experience with QWEST. I run a business, and appreciate expertise, and professionalism...That is why I have QWEST. Thumbs up to Joe! Karen Fargo,ND 58103

2009-11-22 12:24:59