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For example, if your current sync rate is 3008/800, and your maximum capacity is 7200/1100, your occupancy is 42% downstream and 72% upstream.
Bell Sympatico will not upgrade your line if the occupancy if either the download or upload sync rate needs to be increased and is already 70% or more.
You can find out what your occupancy is by checking your modem line stats if your modem supports that features, or by calling 310-SURF and speaking with an agent.
Also known as "Line Occupancy" or "Relative Capacity Occupation"