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| | | | FAQ Revisions | Editors: lev  , wayjac , RadioDoc , rolande
Last modified on 2008-08-11 19:39:14
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2.6.1 Motorola 2210·Images of the Motorola 2210 and it's GUI
·Explaination of the lights on the Motorola 2210
·How do I make a Motorola 2210 pingable?
·Modem GUI access with a router
| | | Here are examples of the Motorola 2210-002-1002 GUI pages and address
Connection Information Page
192.168.1.254/homeRES.htm
PPP Location Page
192.168.1.254/PPPLocation.htm
Connection Configuration Page
192.168.1.254/confConnWT108.htm
Modem Log Page
192.168.1.254/logs.htm
Check Connection Page
192.168.1.254/diagnostics.htm
Statistics Page
192.168.1.254/wt108Stats.htm
Technician Readout Page
192.168.1.254/TechReadout.htm
•The part number is 2210-002-1002 with software version 7.7.3r5 .
•The AT&T Yahoo HSI Installer CD that is to be used with the 2210 is version 7.6 and it has a "motive smart" logo.
•The Software Version of the 2210 modem can be found on the Connection Information page and on line 10 of the Technician Readout page.
•AT&T started shipping this modem in October 2007, it replaces the Speedstream 4100b modem.
• The Bellsouth region has it's own version of the 2210-002-1006 it's gui and functions differ.
Motorola 2210 single computer setup
You should bypass the Easy Login page and go to the connection configuration page to make the changes to the default settings. Any settings not mentioned should remain at the defaults.
The default for the PPP location page is PPP is on the modem
Go to the connection configuration page
Enter your username and password
Change the connection type to always attempt to connect
The default for the lan dhcp server is a private ip address with a 24 hour lease and nat enabled.
NOTE: To disable nat you will need to change that option to Yes, use the public address.
If you make this change you should also change the lan dhcp lease time to 5 minutes
If you have a switch more computers can access the internet, the computers tcp/ip info will need to be entered manually. Computers connected this way will have nat enabled.
Using a router with the 2210 modem
Set the modem for Bridged mode (PPP is not used) and set the router for PPPoE
The modem gui is still accessible in bridge mode the dhcp server is disabled so the computers tcp/ip info will need to be set manually
A direct connection to the modem is required
IP address: 192.168.1.10
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DNS server IP is not needed
There are other ways to access the modem with a active PPPoE session while using a router use the faq's linked below:
Modem GUI access with a router Modem in PPPoE mode
How do I access the modem GUI thru a routerModem in Bridge mode
This is a list of 2210 modem factory default settings and options
The mode is PPPoE is on the modem the other options are PPPoE is on computer and Bridged mode (PPP is not used)
PPPoE is on computer: modem dhcp server is enabled
Bridged mode (PPP is not used): modem dhcp server is disabled
The username and password fields are blank
The VPI/VCI pair is 0/35 you can also specify a pair
The modem has a PVC search list it will detect and use a PVC pair that is on the list
This is the PVC list: 0/35 8/35 0/43 0/51 0/59 8/43 8/51 8/59
The protocol is PPPoE the option is PPPoA
The MTU is 1492 and it can be changed
The ATM Encapsulation is LLC the other option is VC Mux
The Connection Type is connect on demand with a 20 minute timeout, timeout can be specified
Connect on Demand: No internet requests during the timeout period PPPoE is disconnected, A internet request will trigger a PPPoE session
The other options are:
Smart Keep Alive: the ethernet link is the trigger, ethernet link up = PPPoE connected, ethernet link down = PPPoE disconnects
Always Attempt to Connect: modem will always attempt to maintain a PPPoE connection
The lan IP address is a private IP with a 24 hour lease and nat is enabled, the option is a public IP address lease time can be specified nat is disabled
The modems log will be cleared on every restart, the option is to make the log persistent
A restart is equal to a reboot
A reset clears all user made settings and puts settings at factory defaults
Below are images of the modem and its power supply.
2210 Front
2210 Bottom
2210 Back
2210 Power Supply
AT&T issued modems have a one year warranty from the Due Date or the modem's "First Use Date".
A modem swap can be done by AT&T tech support if the modem is defective and within it's one year warranty, a credit card may be required to have a replacement modem shipped to you (UPS ARS). When the replacement modem arrives, you have 30 Days to return the defective modem via UPS ARS or you will be charged for the modem so record that tracking number. Any UPS service location or a UPS driver can accept the package.
The modem swap is a free option..
More AT&T warranty info can be found in this FAQ:
AT&T Yahoo HSI Equipment Warranty Info
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by wayjac
last modified: 2008-05-27 17:40:08 | | | The lights on the front of the modem will indicate the status of the modem and its connection state.
| LED | Power | Ethernet | DSL | Internet | Activity | | Off | Modem is not powered on. | No Ethernet connectivity or modem is not powered on. | Modem is not powered on. | On-board PPPoE Client is not in use (modem is bridged) or modem is not powered on. | No inbound Internet traffic or modem is not powered on. | | Green | Modem is powered on. | Lan Device is connected. | Modem is in sync. | On-board PPPoE Client is connected. (Note: LED may periodically blink with Internet traffic.) | N/A | | Blinking Green | N/A | Lan traffic | Modem is attempting to sync. | On-board PPPoE Client is attempting to connect. | Inbound Internet traffic. | | Blinking Red/Green | N/A | N/A | Modem failed to sync 3 times. | N/A | N/A | | Blinking Red | Power On/Self-Test | N/A | No DSL signal. | N/A | N/A | | Red | POST Failed. | N/A | N/A | On-board PPPoE Client failed to connect. | N/A |
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by wayjac
last modified: 2008-01-04 19:26:46 | | | By default the DHCP server on the motorola 2210 is on and your computer would be slapped with the ip 192.168.1.64/dg=192.168.1.254. When you are connected, the public ip is on the modem and not the PC which is probably why it does not respond.
Try this:
•Open the motorola config page using 192.168.1.254/ in the browser
•Click on Advanced>>Connection Configuration. if it asks you for the Modem Access Code, it's the 10 digit number on the yellow sticker at the bottom of the modem.
•On the Connection Configuration page change the Connection Type to Smart Keepalive and under LAN settings select YES, Use public IP address and click Save Settings.
•Might prompt you to restart the modem, so do it.
•Once the modem is back on and you have the first four LEDs green, open the DOS command prompt on your PC and do an IPCONFIG.
If your computer's IP address now starts with a number between 60-79 or even 99 and all settings on your PC are set to allow DHCP echo reply then it should work. Cheers!
Posted by hexwiz in »Can't ping my IP
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by RadioDoc | | | Modem Settings
The modem's lan IP is 192.168.1.254 subnet mask 255.255.255.0 with no known option for changing it
On the modem's PPP Location page select PPP is on the modem
On the Connection Configuration page
Enter your username and password
Select Always attempt to connect for the connection type
Select the option of Yes, use the public IP address
Save and restart the modem to use the changes
The modem's lan DHCP server can be set to issue the public IP address or 1 private IP address that address is 192.168.1.64 subnet mask 255.255.255.0
NOTE: 192.168.1.64 is a private IP address that uses NAT / NAPT
The modem will perform NAT / NAPT for more computers using a switch the other computers will need the TCP/IP info manually assigned.
Router Settings
The routers WAN/Internet connection type needs to be set for DHCP or dynamic IP
If your routers lan subnet is 192.168.1.0 it has to be changed
The routers LAN IP address should be 192.168.2.1 subnet mask 255.255.255.0
You can choose your own lan IP subnet for the routers lan just avoid using 192.168.1.0 that's the modem's subnet.
Explanation of why there is no access to the modem's GUI if a router initiates the PPPoE session. requested by Zappa2000
Think of the PPPoE session as a pipe, you put stuff in one end and it comes out the other end. If your router is doing the PPPoE it is one end of the pipe, the other end of the PPPoE pipe is at a att ASI Redback. Any attempt from your LAN to reach the modem's IP address emerge from the PPPoE pipe at the att end of the pipe. The modem never gets the request.
When the modem initiates the PPPoE session it can see and reply to requests to its IP address because the PPPoE session is created inside the modem.
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by wayjac
last modified: 2008-05-10 21:29:19 |
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