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All FAQs → AOL Plus Cable Modem and ADSL Internet Table of Contents General Questions (Non-Specific) (13) 1. AOL Plus DSL (1) 1.1 General Questions (8) 2. AOL Plus Cable (2) 2.1 General Questions (3) 3. Connection and Tweaking (8) 4. Networking and Sharing (10) 5. Hardware (6) 6. Software (8) 7. Troubleshooting (8) 7.1 AOL Cable Modem (3) 7.2 AOL DSL (4) 8. AOL Plus Security (2) 8.1 AntiVirus and Firewalls (9) Editors: redxii , Meteor Dive Last modified on 2013-01-04 17:41:14 view:Revisions General Questions (Non-Specific) Why do some AOL user speeds appear greater than their cap in the speed test? Using your AOL e-mail address with another ISP. Different pricing plans and services for AOL Where can I go for help on my AOL service? Why does my game lag in MSN's 'Zone', specifically multiplayer games? What is MSL? I'm going to leave AOL, can i keep it just for email? About Bits n' Bytes and Speed How do I contact the right department at AOL? How do I change my AOL appearance on AOL 9.0? Can I make a dialup connection without the client? Can I use broadband to connect my game console? Can I read and send AOL e-mail using other e-mail applications? 1. AOL Plus DSL What is the general downtime when canceling AOLDSL? 1.1 General Questions What are the advertised speeds for AOL Plus DSL? Can I Qualify for AOL DSL or DSL? What are the features/benefits of AOL Plus DSL? How do I get my cap lifted? What is a filter? Why do I need them? How do I fight spam? Will VPN work with AOL DSL? What is the PPPoE Method? 2. AOL Plus Cable Does AOL Cable support DHCP? What's the advertised speed for AOL Cable? 2.1 General Questions Do I have to sign on to America Online to use the internet? How to check your cable modem signals if you have a Surfboard, 3Com or Toshiba What's the advertised speed for AOL Cable? 3. Connection and Tweaking MTU: What is the highest and most optimal MTU for AOL connections? MTU: Changing it in AOL 6.0 (Win9x/ME) MTU: Can I set it with AOL 7.0 or higher? XP Pro: Reserving 0% for QoS How the upstream affects the downstream Determining your speed using FTP Optimizing your AOL Plus DSL speed Changing VCI/VPI Settings 4. Networking and Sharing Networking AOL Plus DSL/Cable through ICS What type of connection protocol does AOL Plus use? How to Install AOL 6.0 DSL with XP/RASPPPOE! Can I use a router with AOL Plus DSL? How to Setup RASPPPoE for Win9x/ME systems How to Setup RASPPPoE for Win2k/XP Systems How to use a XP's Native PPPoE to connect to AOL Basic guidelines for router setup Connecting your PS2 with AOL Cable I got my router working with AOL, but I can't connect with my AOL client! 5. Hardware What are the system requirements for AOL Plus DSL/Cable? What modem should I order when I get DSL? What modems does AOL DSL support? USB Modems and Windows 95 What's a NIC? What modems does AOL DSL support? 6. Software Do I need AOL's software (client)? How do I bypass AOL's proxy? Viewing your connection speed in the AOL client Where can I download the AOL client? Beta testing for new America OnLine verions Supported platforms for the AOL software AOL speed patch Java isn't working! How do I install Java VM? 7. Troubleshooting Disconnects/Hanging on AOL with Windows Driver Model (WDM) Modem. (Win ME) Hanging/Slow downloads with Universal Serial Bus Modems. (Win 98SE) Connection times out when accessing secure sites. What causes Sync errors? What if AOL cannot resolve my problem? AOL wont connect after system restore or repair on XP Advanced DSL Statistics. AOL Adapter wont install on AOL 8 and AOL 9 7.1 AOL Cable Modem What to do if you’re unable to sign on to AmericaOnline. What to do if you suspect you have line problems. Is there another way of checking my Cable Modem signal? 7.2 AOL DSL Where can I find the DSL modem drivers? Unable to establish DSL connection. Checking for Phone Line Noise. Connection Stalls and Freezes. 8. AOL Plus Security Filtering e-mail using Mail Controls Can I get a free firewall? (#3594) 8.1 AntiVirus and Firewalls Do I need a firewall? What is a firewall? Can I get a free firewall? Configuring Kerio/Tiny Personal Firewall for AOL Plus Configuring ZoneAlarm for AOL Plus Configuring McAfee Firewall for AOL Plus Do I need an Anti-Virus program? What is a virus? Can I get a free anti-virus program? login and you can contribute to the FAQ

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