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7.2 AOL DSL·Where can I find the DSL modem drivers? ·Unable to establish DSL connection. ·Checking for Phone Line Noise. ·Connection Stalls and Freezes.
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The latest drivers for all the DSL modems that AOL provides can be found on KeyWord: DSL Modem Install. On that site, there are also detailed directions on how to install the drivers. If you require further assistance installing the DSL modem drivers, give AOL Broadband Technical Support a call at 1-888-849-3200.
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by speedaemon91 edited by redxii  last modified: 2002-08-16 23:37:38 |
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This may be one of several problems. There are some simple steps you may take to try to fix this problem.
•Close all other programs before trying to connect.
•Check physical connections.
•Download and install updated DSL modem drivers.
•Make sure your filters are correctly installed. •Wait 1-2 hours. Go watch a movie or something.
•Reset your DSL modem.
If all fails, then you need to contact AOL and check if your area is experiencing difficulties with their network or your Central Office (C.O.).
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by redxii  last modified: 2002-08-16 23:38:14 |
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To check for line noise, pick up the phone and dial 1. You should hear nothing. If you hear a noise, go to the phone box outside of your house. Connect a phone to that box and do the same test to check for noise. If there is noise, it is a problem with the phone company. If there is no noise, turn all appliances off inside. Then do the test to check for line noise. If there is no noise, turn one appliance on, check for noise, then turn on another if there is no noise. When there is noise after turning on a certain appliance, try to put that appliance away from phone lines.
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by redxii  last modified: 2002-08-16 23:38:35 |
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PPPoE users may encounter stalls and freezes when browsing. To remedy this problem, see the FAQ question #156.
Additional links for stalling:
Stalling With XP and AOL Plus & Westell Modem SpeedStream 3060/4060 and Actiontec
Thanks to: Meteor Dive SMCinSJC
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by redxii edited by Meteor Dive  last modified: 2003-02-17 13:07:21 |