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1 General Questions·How does ATTBI know to resume service to a previously banned address?
·What does DOCSIS mean?
·Tech Support phone numbers
·How can I review AT&T BI service?
·How Do I View Newsgroups in Outlook Express for Mac?
·How Do I Configure My E-mail for Newsgroups?
·Which modems are supported by AT&T Broadband?
·Can the old @Home Network Diagnostics Program (netdiag.exe) be used on ATTBI?
·How can I check service availability?
·I'm moving... can I keep my E-mail address(es)?
| | | What happens is this:
The address gets listed as "un-serviceable - see notes" in ATTBI's system. The notes say that the previous subscriber was eliminated for abuse (IE running a server or un-capping...) and a new subscriber must call the legal center. The new subscriber must provide a copy of a new lease or proof of purchase of the house and then address gets listed as serviceable again.
(Thank you Kasia for procuring this info from ATTBI)
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 feedback form
by Revcb 
last modified: 2002-06-23 03:39:32 | | | DOCSIS: Developed by CableLabs and approved by the ITU in March 1998, Data Over Cable Service Interface Specification defines interface standards for cable modems and supporting equipment.
With certification from CableLabs, manufacturers are able to produce cable modems for retail, so consumers no longer have to depend on leased cable modems from their cable providers.
DOCSIS specifies downstream traffic transfer rates between 27 and 36 Mbps over a radio frequency (RF) path in the 50 MHz to 750+ MHz range, and upstream traffic tranfer rates between 320 Kbps and 10 Mbps over a RF path between 5 and 42 MHz. But, because data over cable travels on a shared loop, individuals will see tranfer rates drop as more users gain access.
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feedback form
by Revcb
last modified: 2002-03-26 20:44:02 | | | Tier One Tech Support - 1-888-262-6300
Tier Two Tech Support - Anyone have the current number?
Sales - 1-888-824-8159
If you have a Linksys Router you can get The Best Support...
Linksys Technical Support 1-800-326-7114
(Courtesy of Agent ATT)
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feedback form
by nil edited by cabana
last modified: 2007-12-12 20:33:57 | | | Go here and click "review online"
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feedback form
by nil | | | To view newsgroups:
In the folder list on the left in Outlook Express, click a NEWS SERVER
If no newsgroups are displayed, choose GET COMPLETE NEWSGROUP LIST on the VIEW menu, or if you want to check for new newsgroups, choose GET NEW NEWSGROUPS from the VIEW menu.
In the list of newsgroups, click a newsgroup, and then do one of the following:
To subscribe to a newsgroup, select SUBSCRIBE from the TOOLS menu. Each subscribed newsgroup is displayed in the Folder list beneath the news server.
To unsubscribe to a newsgroup, select UNSUBSCRIBE from the TOOLS menu.
(From ATTBI help)
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feedback form
by Revcb
last modified: 2002-03-12 17:11:19 | | | Please use the following steps to configure Netscape for Newsgroups:
Open Netscape Messenger
Click the NEWSGROUP icon in the Component bar
Click EDIT
A new menu drops
Choose PREFERENCES
The Preferences box appears
Double-click MAIL & NEWSGROUPS
A new list displays
Select NEWSGROUP SERVERS
Locate the Newsgroup Servers list
Verify that NEWS appears as a choice
If it does not appear, click ADD
Enter netnews.attbi.com
Locate the field labeled: PORT
Find the field labeled: SECURE
Verify that it is NOT CHECKED
Click OK
Please use the following steps to configure Outlook Express for newsgroups:
Open Outlook Express
Click TOOLS
A new menu appears
Choose ACCOUNTS
The Internet Accounts box opens
Select the NEWS tab
New options appear
Click PROPERTIES
Click the SERVER tab
Verify that netnews.attbi.com appears as the name of your server
If it is not listed, add it
Click OK until you return to the browser window
(From ATTBI Help)
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feedback form
by Revcb
last modified: 2002-03-12 17:11:49 | | | Any of these stated below...
3Com CMX2940, 3CR29220, 3CR29221, 3CR29223
Arris/Nortel CM100, CM200, CM200U
BestData CMX100, CMX110
COM21 DP1010, DP101, DP111, DP1110, Doxport 1110
D-Link DCM-100 and 200
Ericsson PipeRider HM200C
High Speed Surfing SM100
Linksys BEFCMU10
Motorola (formerly General Instruments) SB2100, SB3100, SB4100
Thomson/RCA DCM105, DCM205, DCM215, DCM225, DCM226, DCM235, DCM235R, DCM245, DCM245R
Toshiba DAZ8801, DAZ8811, DAZ8813, PCX1100, PCX1100U
Zoom 5011 (external model only)
Note: According to ATT, any DOCSIS compliant modem should work.
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feedback form
by IcEr3K edited by Revcb
last modified: 2002-03-12 17:12:03 | | | You can still use it with some slight modifications to the netcenter.cfg file (an ascii text file that is located in the same directory as the netdiag.exe file).
The file (netcenter.cfg) contains a list of items that can be checked by netdiag.exe. Each item in the list must be in a specific format. These items then appear as buttons on the Connectivity tab in Netdiag, and as items in the drop-down lists on the Ping and Trace Route tabs.
The format for items in the list is as follows:
server_type ; help_file_name or URL ; name=host
"server_type" can be any of the following...
Gateway, NameServer, MailServer, NewsServer, WebServer, ProxyServer, FileServer, or Server
"help_file_name or URL" is optional. You can use a web address or any local html file name with an htm extension. This file is where the buttons on the Connectivity tab will take you to (via your browser) when you click on them.)
"name=host" serves two purposes:
"name" allows you to specify the text displayed on the buttons or in the drop-down lists,
"host" allows you to specify the URL or IP of the server being tested.
Instead of using "name=host", you can use "name=AutoDetect" to have Netdiag detect your Gateway or Name Servers. AutoDetect does not work for the other types of servers.
Below are some examples of properly formatted items in the list..
This first one checks the local PC...
Gateway ; netmon.htm ; Local Host = 127.0.0.1
In this example, the server type is a "Gateway", the file displayed when the button is clicked is "netmon.htm" (a file that is originally installed with the @Home netdiags package), and the button will display "Local Host" as the text. The program will perform pings to 127.0.0.1 when the test is run.
This next one checks for the attbi gateway...
Gateway ; ; ATTBI Gateway = Autodetect
Again, the server type is a "Gateway", and no file is displayed when you click on the button, but in this case the program does an autodetect of the attbi gateway and runs tests to it.
These next two check DNS servers...
NameServer ; ; Att Name Server = 204.127.202.4
NameServer ; ; UofP Name Server = 136.142.57.10
The above are examples of hard-coded DNS server values. Again, no files are displayed when the buttons are clicked. If desired, you can instead use...
NameServer ; ; Att Name Server = Autodetect
This next one checks the attbi mail server...
MailServer ; netmon.htm ; ATT Mail = mail.attbi.com
This one checks the attbi news sesrver...
NewsServer ; netmon.htm ; ATT News = netnews.attbi.com
This checks the attbi web server...
WebServer ; netmon.htm ; ATT Web = www
This checks the proxy server...
ProxyServer ; netmon.htm ; Proxy Server = proxy
This checks one of my favorite sites...
WebServer ; http://www.dslreports.com ; DSLReports = www.dslreports.com
This last one will provide a button labeled "DSLReports", will run tests to the DSLR site, and will take you to DSLReports (via your browser) if you click on the button
In the version that I have (version 2.1), you can have up to nine buttons - some later versions support more.
Unfortunately, running Netdiag in the "installer" mode (and the extra speed test that you used to be able to run) no longer works.
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feedback form
by rockotman edited by Revcb
last modified: 2002-03-12 17:12:23 | | | Since AT&T Broadband is the largest cable company in the United States and the influx of users wanting to switch from dialup, many people in ATTBI areas are curious to see if they can get the broadband internet service or not. There are a number of different ways.
-First, you could ask a representative at your local office. If you are lucky enough and the service is available, you can order right there on the spot as well as look through sales pamphlets outlining the features.
-Or, you can call a myriad of ATTBI Toll-free phone numbers to speak to a representative over the phone. Try 1-888-824-8058 or 1-800-267-0064 and follow the prompts.
-Lastly, try online at ATTBI's homepage. Once there, click on the "Check Availability" link towards the upper right-hand corner. Once there, enter all required fields and wait for the result.
An alternative to the above is as follows: Enter the service check page from the main attbroadband.com page. Enter an address that you know has the service. For me, it was a friend. Whenever the page comes up with the three services listed (data, telephony, and television) there should be a "Order now" link under the internet block. Right click on that>Copy link address. Paste that link in your address bar on your browser. Then delete the existing street, city, state, and zip code entries, and enter yours (for me, I only had to change the street). Hit go and you will be taken the order page. At the top should be an image saying "Congratulations" with your address underneath if you are serviceable.
Note: Using the "Check Availability" link, I am listed as not serviceable even though next week (at the time of the writing) I am having it installed. Under the method where you edit the URL, my result comes up positive. Still confirm with your local office, because the online database is notorious for saying addresses are not serviceable while customers surfing them using the ATTBI service itself!
Best of luck in hunting down AT&T Broadband internet service.
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feedback form
by beeman65 edited by Revcb
last modified: 2002-06-06 15:59:18 | | | When transferring Service... You can now keep your current E-Mail Accounts and a Transfer Fee of $24.95 for the installation will apply.
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feedback form
by Revcb |
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