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| | | | FAQ Revisions | Editors: KeysCapt  , jazzman916 , FAQFixer , FROSTY
Last modified on 2008-08-13 16:03:17
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1.5 Forum Info·Posting Rules
·I have a problem/question. What information should I include in my post?
·I found a news story of interest to BellSouth users. How do I submit it?
| | | The DSLReports AT&T Southeast Forum is a customer information resource for the AT&T Southeast DSL Internet service. It's a place where users of the AT&T Southeast service can ask questions, share ideas, and exchange and gather information, but anyone is welcome in the forum.
There aren't a lot of rules relative to posting in the AT&T Southeast Forum.
However, the one that will be referred to most frequently is this:
• Do not get personal!
If someone posts something that irritates you, resist the urge to respond in kind. Doing so only causes the discussion to degenerate and eventually deprives us all of the benefits of a good thread.
When you stoop to return a flame, it puts you in the same light as the poster you're responding to. It is far better to ignore it and move on, or avail yourself of the "hey mod" link and let us take care of it. That's what we're here for.
In most cases, you will be asked nicely to edit your post or to cease the flames. After that, it will be done for you.
Thank you everyone for your cooperation. It makes the forum a much better place.
• How to post?
See this FAQ entry for help getting started:
 feedback form
 feedback form
by KeysCapt edited by jazzman916
last modified: 2007-01-11 20:01:02 | | | First, please use common courtesy and remember the basic guidelines:
1. Please do not hijack another thread. Even if your issue sounds the same or similar many problems like line issues, slow speeds, frequent disconnects, and synch issues are line specific and must be handled individually.
2. Any questions or requests for help should be posted in the forum itself. Please refrain from IM'ing (Instant Message) or emailing them directly to other members unless specifically asked to.
Now that you are ready, you should include the following information in your post:
 Describe your basic problem
Type of FastAccess Service (DSL, IFITL, or DFITL)
Type and model of modem (if applicable)
Connectivity (USB or Ethernet)
Router type and model (if applicable)
Type of computer(s) and OS version(s)
Any firewall/antivirus software (if applicable)
What troubleshooting you have already done (if any)
For common issues check the FastAccess FAQ. Some quick links are listed below:
Slow Speeds
 Troubleshooting Slow Speeds
MTU/RWIN Tweak
Modem Setup and Configuration
Westell Modem
SpeedTouch Home Modem
Troubleshooting and Testing
Testing at the NID
Testing at the NID
Connectivity, stalls and freezes, or unable to access certain websites
Proper log in format
Stalls and freezes
Unable to access certain websites
Email
Email configuration
Finally, please take a minute to read the Forum Posting Rules.
feedback form
feedback form
by Andy Houtz edited by FAQFixer
last modified: 2007-04-17 16:06:57 | | | We welcome the submission of any news stories that would be of interest to a majority of our members using the "Got News?" link on the upper right hand side of the BellSouth Forum main topic page. If we use your submission, you will naturally receive credit for spotting the story.
When submitting news stories, please follow these guidelines:•No questions or problems that would normally be posted as a forum message.
•Must be of interest to a majority of BellSouth Forum users.
•No ISP reviews.
•No personal opinion or personal experience stories.
Information must be verifiable through at least one other source.
•Provide full URL links whenever possible.
•When submitting a news article from another web site, post a brief summary and the full URL link. Do not copy/paste the entire story text.
•No Public Relations or "PR" announcements.
•Business solicitations or advertisements will not be accepted.
•Submissions may be edited for content at the moderators discretion.
feedback form
feedback form
by leevis edited by KeysCapt
last modified: 2004-01-31 09:19:35 |
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