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2.71 Email Info·How do I configure my email client for Bellsouth email?
·How do I report spam to BellSouth?
·How do I manage my email account (additional mailboxes/aliases/passwords/etc)?
·Will BellSouth sell or disclose my e-mail address to outside parties?
·Are there any size limits on emails sent or received thru BellSouth?
·I can not send email. What wrong? What can I do?
·Does BellSouth block Port 25 (SMTP - Mail)?
·Does BellSouth automatically delete email in the Webmail Trash Folder?
·Can I receive another provider's email through my BellSouth email account?
·Can I forward my incoming BellSouth Email to a third party email account?
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For information see the BellSouth Email Configuration Site. The BellSouth POP and SMTP email server address is mail.bellsouth.net.
Note: Your email password can/may be different from your standard FastAccess login password. Also, unlike having to log into FastAccess, your email log in does not require "@bellsouth.net" after the username. To change your email password check here.
Note: BellSouth has changed the format of the email server address. In the past, the server address contained a three letter city code (i.e. mail.atl.bellsouth.net or mail.mia.bellsouth.net etc.). This code was dropped in mid 2001, however BellSouth continues to send out a welcome email that shows the old format. We are confident that some day they will correct their email.
If you experience any problems with your email, check your email client to verify that you are not using the old address format.
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by KeysCapt  edited by FAQFixer
last modified: 2005-08-26 08:26:32 |
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First off, don't open any emails or attachments, if possible! If you have already opened it, do not click on any of the pictures or links especially ones that claim, "click here to be removed from email list". BellSouth actively filters spam but constant adjustments and attention are required to deal with changes in spamming techniques. You can help make the process better by forwarding any spam (as an attachment) to thisisspam@bellsouth.net.
Follow the instructions below for reporting suspected spam.
 Outlook Express
From your Inbox, highlight the suspected spam message you wish to submit.
From the Message menu, select Forward As Attachment. A new e-mail message will be created with an Attach: field appearing under the Subject: field.
Address the new e-mail message to thisisspam@bellsouth.net.
Leave the subject and body of the e-mail message blank.
Click Send to send the message. Dismiss the warning that the e-mail message has no subject, if it appears.
Outlook
Create a new e-mail message addressed to thisisspam@bellsouth.net.
Leave the subject and body of the e-mail message blank.
From the Insert menu, select Item. Outlook will display a list of messages in your Inbox.
Double-click on the suspected spam message that you wish to submit. Outlook will display a message icon (a sealed envelop) in the e-mail message body. For optimal processing, do not insert more than one suspected spam item in the e-mail message body.
Click Send.
Netscape
From your Inbox, right-click on the suspected spam message you wish to submit.
Select Forward as Attachment. A new e-mail message will be created.
Address the new e-mail message to thisisspam@bellsouth.net.
Leave the subject and body of the e-mail message blank.
Click Send to send the message.
Andy Houtz DSL
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by FAQFixer
last modified: 2006-12-22 00:07:49 |
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Yes. Depending on what FastAccess Plan you ordered, you can have up to 8 free additional mail boxes in conjunction with your account. You can also create 1 email alias for each email box. By creating an alias, you can provide one address to business contacts and another address to friends, while you simply check one mailbox for messages. For more detailed information please see the Email FAQ.
Additional Email Boxes
•Login to Manage My Account page of BellSouth.net website with your FastAccess account User Name and Password.
•Under the E-mail Information menu, click on the Additional Mailboxes link.
•Click the Click here to setup additional mailbox link.
•Complete the Address, Password, and Confirm Password fields and click the Set Up Mailbox button at the bottom.
Email Aliases
•Login to Manage My Account page of BellSouth.net website with your FastAccess account User Name and Password.
•Under the E-mail Information menu, click on the Mailbox Aliases link.
•Enter the alias exactly how you want it to appear. Click on the Set Up Alias button.
•You will get a confirmation stating the new alias is active.
Changing Email Passwords
•Login to Manage My Account page of BellSouth.net website with your FastAccess account User Name and Password.
•Under the E-mail Information menu, click on the Change E-Mail Password link.
•Complete the Old Password, New Password, and Confirm New Password fields and click the Submit button at the bottom.
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by Andy Houtz edited by FAQFixer
last modified: 2007-02-23 19:55:55 |
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BellSouth has officially stated that it does not sell email addresses.There are many ways a spammer can get your email address.• You may have provided it to a third party and they in turn sold it.
• Someone you emailed may have then forwarded your address/message to another person or entity who collected it.
• Spammers used a "dictionary program" to generate different combinations of letters to find an active email address.
• You have an address that belonged to a previous customer that also got spam.
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by tomsprat edited by Andy Houtz
last modified: 2003-11-26 08:29:55 |
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Depending on what FastAccess Plan you have (FastAccess or FastAccess Lite) you can have up to 250 megabytes of un-retrieved email stored on the BellSouth E-mail server. Also, E-mails you send may not be larger than 25 megabytes.
Note: Email attachments must be converted into ASCII format which requires a larger file. For example, if you have a 25Mb email limit and try to send an attachment which is 22Mb it may actually be converted to an 28Mb ASCII file and be too large to send. Zipping the file is an option to decrease the size of attachments.
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by leevis edited by FAQFixer
last modified: 2005-10-07 20:10:36 |
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There are several common reasons why you may not be able to send email.
Using the wrong SMTP server or you're not on the BellSouth network
Just like other ISPs, BellSouth uses precautions to prevent relaying email through their network. Some examples:
- If you are not on the BellSouth network and don't have a BellSouth IP and try to relay email through the BellSouth SMTP server to another email domain you will be blocked. If you are travelling or on another ISP's network you can use BellSouth Webmail.
- If you have an IP assigned by BellSouth and you try to send mail using another ISP's SMTP server chances are they will block your email.
- If you have an email account with another ISP and you want to use that email name on BellSouth's SMTP it will be blocked.
- If you are using a email domain other than "bellsouth.net" you may be blocked. For example, if you use "myname@brandx.net" and try to send it through BellSouth's SMTP server it will be blocked.
Your email client is set up incorrectly or may be corrupted
For information on setting up common mail clients see the Email Configuration FAQ or the BellSouth Email Configuration Site. Many times, simply reloading the email client software or deleting the account and reconstructing it solves the issue.
Port 25 is blocked
All new residential dial and FastAccess accounts are provisioned with Port 25 blocked. All existing residential accounts will eventually be converted. For more information check the Port 25 Block FAQ or the Official BellSouth Port 25 FAQ.
Third party hardware or software is interfering or interrupting your email
Firewalls, antivirus, and other applications may change settings or block email. Turn off all suspected software and test again. Additionally, your hardware firewall or router may be configured incorrectly.
Andy Houtz DSL
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by Andy Houtz edited by FAQFixer
last modified: 2008-03-12 11:45:34 |
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Outbound Port 25 traffic is blocked on all residential Dial accounts and as of mid December 2003 all new residential FastAccess accounts are provisioned with Port 25 blocked. Existing residential DSL accounts will eventually be converted at some point in the future. Customers that make any changes to their account (such as upgrading to a different package) will initiate Port 25 blocking. If you are unable to send mail and you are using an email domain other than "bellsouth.net" you may have been blocked. For more information check the BellSouth Port 25 FAQ. BellSouth only filters Port 25. If you think you have ports blocked (other than 25) check the configuration settings on your equipment or software (modem, router, firewall, or PC applications, etc). BellSouth requires authentication (through a BellSouth issued IP) to use its SMTP mail servers. You will not be able to send mail through BellSouth if you are using another ISP for access and have a non BellSouth IP. Port 25 does not effect incoming POP email so you will still be able to receive POP mail from other providers.
Important Information: As of January 2006 BellSouth also started blocking inbound Port 25 traffic on residential accounts. This will only affect customers who are running personal email servers on their residential accounts.
Andy Houtz DSL
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by Andy Houtz edited by FAQFixer
last modified: 2008-03-16 21:20:21 |
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Yes. BellSouth automatically empties the Webmail Trash folder with no ability to recover the email. Do not use the Trash folder to store emails thinking that you can retrieve them later, if needed.
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by FAQFixer
last modified: 2006-02-27 09:20:15 |
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Yes. You can receive third party POP email accounts through BellSouth WebMail.
Step 1
Go to the BellSouth Webmail Homepage and log into your account. Click on Preferences from the Options Menu.
Step 2
Click on POP Mail tab in the upper right.
Step 3
Enter the POP Server Name, the POP User Name, and the POP Password for the mail you want to access. If you would like to leave a copy of the messages on the POP server, check the box beside Message Disposal. You can create and select unique email destination folders to help manage the accounts. Up to four different e-mail accounts can be set up.
Step 4
Click on Save Settings.
Important Note: Not all third party email accounts have POP capabilities. If your other email provider does not support POP you will not be able to use this feature.
Andy Houtz DSL
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by FAQFixer
last modified: 2006-12-22 00:09:28 |
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Yes. The BellSouth WebMail has the option to forward incoming emails to another email account.
Step 1
Go to the BellSouth Webmail Homepage and log into your account. Click on Preferences from the Options Menu.
Step 2
Click on Rules tab in the upper right.
Step 3
Enter the individual email addresses in the Forwarding Addresses field. If you would like to leave a copy of the messages on the BellSouth POP server, check the Forward and keep a copy box. If you wish to discard the original BellSouth copy and simply send a copy to the other account check the Forward, the discard box
Step 4
Click on Save Settings.
Andy Houtz DSL
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by FAQFixer
last modified: 2006-12-22 00:09:46 |
