dslreports logo


3.11 Alcatel Info

Note: All User Guide require Adobe Acrobat Reader. Some of the guides are very large and will take time to download.

SpeedTouch Home User Guide

Alcatel SpeedTouch Pro Users Guide

Alcatel SpeedTouch Pro Command Line Interface Guide

Alcatel SpeedTouch USB Users Guide

Alcatel 1000 Users Guide


Andy Houtz

by Andy Houtz See Profile edited by FAQFixer See Profile
last modified: 2005-12-29 08:55:46


There are three sections to this FAQ:
Section 1 Commands for accessing the STH line statistics
Section 2 Screen capture of required commands
Section 3 General line statistic information

To obtain line statistics from the Alcatel STH modem, a command-line interface (CLI) via telnet must be utilized. Important Note: If you are using a separate router in conjunction with your modem must connect the modem directly to a single PC in order to access the modem's interface. Additionally, to access the data the modem must be in Expert (Trace & Debug) mode. You must have the challenge code before you can proceed with this FAQ. Please reference the STH Expert Mode FAQ to obtain the challenge code or if you are unable to telnet into the STH.

If all the information and procedures listed above are too complicated or you simply don't want the hassle there is a third party program called Alcatool that provides a GUI alternative available here.

Section 1 - Commands for Access to Line Statistics

Important notes:
All command prompts are case sensitive!
Do not type the quotation marks with the commands!

Telnet procedures:
Open the Run Command by clicking on Start then Run.
Type cmd in the field.
A DOS window will open. Type telnet 10.0.0.138 at the prompt.
You'll see the User prompt. Do not enter anything and simply hit Enter. If you see a password prompt, enter the system password you set.
You'll see a banner on the screen with a => prompt below the banner.
Depending on firmware version you will type in one of two commands to enter Expert mode.
  • Type "EXPERT" (upper case) at the prompt if you have firmwares .261 or below.
  • Type "td prompt" (lower case) at the prompt if you have firmwares .264 or above.
After you enter the proper command, you'll see a screen similar to this (varies by firmware):

========================DISCLAIMER=========================
Access to expert mode is intended for qualified personnel
only. Press ENTER to return to user mode.
=====================END=OF=DISCLAIMER=====================

'SpeedTouch (00-90-D0-12-34-56)'
Password :

'SpeedTouch (00-90-D0-12-34-56)' is the modem number used in the STH Expert Mode FAQ to obtain the challenge code.
Type in the challenge code at the Password: prompt.
Type "tdsl" at the prompt.
Type "golden on" at the tdsl> prompt.
The modem will restart. Do not continue until synch light stops flashing and is solid green.
Type "exit" at the tdsl> prompt.
Type "golden" at the prompt.
Type "operational_data" at the golden> prompt. This will bring up your line statistics that will look similar to the information shown below.

    Operational data report : near end (Downstream)
    -----------------------------------------------
    Attainable line rate : 6628 kbit/sec
    Attainable Atm rate : 6176 kbit/sec
    Used line rate : 1764 kbit/sec
    Fast used Atm rate : 1472 kbit/sec
    Interleaved used Atm rate : 0 kbits/sec
    Rel. capacity occupation : 27
    Noise Margin : 21 dB
    Line attenuation : 35 dB
    Output Power : 7 dBm

    Operational data report : far end (Upstream)
    --------------------------------------------
    Attainable line rate : 864 kbit/sec
    Attainable Atm rate : 768 kbit/sec
    Used line rate : 348 kbit/sec
    Fast used Atm rate : 256 kbit/sec
    Interleaved used Atm rate : 0 kbits/sec
    Rel. capacity occupation : 41
    Noise Margin : 19 dB
    Line attenuation : 30 dB
    Output Power : 1 dBm

Type "exit" at the golden> prompt.
Type "tdsl" at the prompt.
Type "golden off" at the tdsl> prompt.
The modem will restart. Do not continue until synch light stops flashing and is solid green.
Type "exit" at the tdsl> prompt.
Type "NORMAL" (upper case) at the prompt.
Type "exit" at the prompt.
Use CTRL+C keys to close the telnet session with the STH.

Section 2 - Screen Capture of Required Commands

Important notes:
All command prompts are case sensitive.
Remove the quotation marks from entries that are typed.



Section 3 - General Line Statistic Information

Attainable Line Rate (AKA Synch Rate)
This is the maximum rate at which your modem can connect to the DSLAM if there was no service provisioning limiting the bandwidth. Anything over 2,000Kbps is considered good. The higher the number the better.

Used Line Rate
Your Used ATM Rate (actual service rate) plus bandwidth to cover the overhead and provisioning of the service.

Fast Used ATM Rate
Actual bandwidth at which your service has been provisioned. The actual number can vary a little depending how you are physically serviced. If there is a number here that also means your connection is "fastpathed".

Interleaved Used ATM Rate
Actual bandwidth at which your service has been provisioned. The actual number can vary a little depending how you are physically serviced. If there is a number here that also means your connection is "interleaved".

Relative Capacity Occupation
Percentage of your overall available bandwidth used to obtain your service ATM rate. For example; if your max line synch rate was 5888Kbps and you were provisioned on a 1472Kbps service you would be using 25% capacity. 1472/5888=25% capacity. The lower the relative capacity the better, but you can still get maximum speeds (although a less stable connection) even with a very high relative capacity. In other words you could be synching at 1472Kbps with 98% relative capacity and achieve maximum speeds, but you may experience more disconnects.

Noise Margin (AKA Signal to Noise Ratio)
Relative strength of the DSL signal to Noise ratio. 6dB is the lowest dB manufactures specify for modem to be able to synch. In some instances interleaving can help raise the noise margin to an acceptable level. The higher the number the better for this measurement.

Line Attenuation
Measure of how much the signal has degraded between the DSLAM and the modem. Maximum signal loss recommendation is usually about 60dB. The lower the dB the better for this measurement.

Output Power
How much power modem (upstream) or DSLAM (downstream) is using. Maximum recommended is about 15dB. The lower the power the better for this measurement.
__________________________________________________________

Andy Houtz


Feedback received on this FAQ entry:
  • The password is supposed to be blank(default value), so I simply hit enter when prompted for password. Now I got "invalid username/password"). What I can do now?

    2008-04-09 12:16:39

by Andy Houtz See Profile edited by FAQFixer See Profile
last modified: 2005-11-23 00:01:12

Important Note: If you are using a separate router in conjunction with your modem you must connect the modem directly to a single PC in order to access the modem's interface. AlcaTool is a third party software that offers an interface for configuring and monitoring an Alcatel SpeedTouch Home. It provides an in depth GUI alternative to the standard telnet session and is available for various OSs including Windows and Mac8, 9, and X. The Main System Page has a Line Stats button available at the lower right section as shown below.




By default, the Line Stats window will only report the downstream statistics. Select golden_operation_data from the list, and click re-initialize line to obtain the upstream line stats.

AlcaTool Download

AlcaTool Setup Guide

AlcaTool Reference Manual


**Disclaimer*** Several of the functions and GUIs do not work correctly or have not been completed as stated by the manufacturer. It is offered as a development tool and states no guarantees or liability.

Click here to learn more about line statistics, what is measured, and recommended values.

by Andy Houtz See Profile edited by FAQFixer See Profile
last modified: 2005-11-23 00:00:18

Disclaimer: Entering the EXPERT mode on the modem is intended for qualified personnel. This information does not imply official support from BellSouth or BroadBand Reports.

Summary: The ability to enter Expert Mode requires a special, individualized code that is available through a third party website. You will be required to telnet into the STH, get a product code, and enter that code into the third party website. The website will in turn give you the Expert Mode Challenge String which you will then enter in the modem interface. Please reference the following instructions.

Before you can access the modem interface, your NIC must be configured for an IP address within the subnet of the STH. By default the STH interface is set for 10.0.0.138/255.255.255.0. If you do not have an IP address in this range set on your NIC you will not be able to access the interface. To configure the NIC correctly please reference this STH NIC Configuration FAQ.

After verifying your system is configured for the correct IP address, you can continue as follows:
  1. Open the Run Command by clicking on Start then Run. Type telnet 10.0.0.138 in the field.
  2. A DOS window will open and you should see the User prompt. Do not enter anything, simply hit Enter. If you see a password prompt, enter the system password you set. Now you should see a banner printed on the screen with a "=>" prompt.
  3. The actual syntax to get the prompt for entering EXPERT mode varies by firmware.
    • If you have firmwares .261 or below, type EXPERT.
    • If you have firmwares .264 or above, type td prompt.
  4. After that command, you should now see a prompt similar to this (varies by firmware):
    ========================DISCLAIMER=========================
    Access to expert mode is intended for qualified personnel
    only. Press ENTER to return to user mode.
    =====================END=OF=DISCLAIMER=====================

    'SpeedTouch (00-00-00-00-00-00)'
    Password :
  5. Copy the product code from your STH as shown above. An example would look like 'SpeedTouch (00-90-D0-12-34-56)'. This is the code you will enter on the third party website to get the challenge string.
  6. To obtain the challenge string, visit this website: Alcatel Expert Mode Challenge String Retrieval Site, answer the questions, and paste in the product code you copied.
  7. The website will give you a challenge string that will be something like "1552815226". Copy the number you receive.
  8. Enter the challenge string into the password prompt of the STH and hit return.
  9. If all went well, you will see (varies by firmware):
    Switched to 'Trace & Debug' prompt.

    Return to Normal mode by typing NORMAL

    >
  10. Congratulations, you have successfully entered EXPERT mode! If you get an error message, please verify that you entered the challenge string properly into the website, as well as entering the number correctly in the telnet session.
  11. To obtain line statistics from the modem, you can go to the STH Line Statistics FAQ.
  12. For more details about the Alcatel Command Line Interface (CLI) please reference the STH CLI Guide.

    Andy Houtz


Feedback received on this FAQ entry:
  • The referred Challenge String retrieval site seems to be down. Here's another one that's working: http://www.rigacci.org/alcatel/

    2007-12-03 22:59:07

by Andy Houtz See Profile
last modified: 2003-11-26 08:42:34

Note: It should not be necessary to configure the modem if it was purchased directly from BellSouth.

This installation guide will assume that the modem is set to the factory default IP address of 10.0.0.138. If that is not the case or you are unsure, you will need to perform the "Ping-of-Line" procedure outlined in section 6.1.1 of the SpeedTouch Home Users Manual to reset the IP address to the factory Default, before continuing with these instructions.

You will also need to insure that the modem is connected to the network card in your PC and powered on. See Chapter 3 in the SpeedTouch Home Users Manual for more details.

  1. Make sure that the network card in your PC that the modem is connected to is assigned an IP address in the 10.0.0.x range with a subnet mask of 255.255.255.0. Please refer to the SpeedTouch Home NIC Configuration FAQ if you are unsure how to accomplish this task.

  2. Open your browser and point it to the IP address of the Modem (10.0.0.138)



    You should see the modem configuration Welcome to the World of ADSL page.

  3. Before adding the new configuration entries, the old entries must be deleted. First, click the "Bridge" button in the menu on the left hand side of the page.



    On the Bridging Ports configuration page, if an entry is present for "Br1", click the "Delete" button for that entry to remove it.



    Next, click the "Phonebook" menu button on the left side of the page.



    If an entry is present on the Phonebook page for "Br1", click the associated "Delete" button for that entry to remove it.



  4. Add a new Phonebook entry for "Br1". Enter the appropriate values in the fields at the bottom of the Phonebook table and click the "Add" button.

    • Name - Br1
    • VPI - 8
    • VCI - 35
    • Type - Bridge



  5. Return to the Bridging Ports Page by clicking the "Bridge" button in the menu on the left side of the page.

  6. Add an entry for "Br1" to the Bridging Ports page. Enter the appropriate values in the fields at the bottom of the Bridging Ports table and click the "Add" button.

    • Bridge Port - Br1
    • Encap - LLC/SNAP
    • FCS - NO



  7. Ensure that the Bridging Ports entry for "Br1" is set to "Forwarding.



  8. Click the "Save All" button in the menu on the left side of the page.



  9. Reboot the modem by turning it off and then back on.
The modem is now configured properly for use with the BellSouth FastAccess DSL service. You must now either install a PPPoE client like Enternet or RASPPPOE on your PC to connect with BellSouth or attach the modem to a properly configured broadband router.

by leevis See Profile edited by Andy Houtz See Profile
last modified: 2003-06-09 09:35:31

General Information

•Two distinctly different STHs (K model or G model) are supported by BellSouth and their firmware can not be interchanged. If you are unsure which model you have you can download both firmware versions or click here to determine which model you have.

Download SpeedTouch Home G Model Firmware
Download SpeedTouch Home K Model Firmware

•The update process will require you to 'Remove' the passive version, 'Upload' the new version, then 'Switch' the firmware.
•If you are unable to access the STH make sure your NIC is properly configured and PC is connected directly to the modem via a straight thru ethernet cable. Click here for more information.

Standard Upgrade Procedure

Step 1
Disconnect from the Internet and unplug the DSL phone line going into the modem.

Step 2
Log into the modem by entering »10.0.0.138 in the browser address field. Click on Upgrade. (If you are unable to access the STH make sure your NIC and PC are properly configured as stated above).



Step 3
Take notice of the Active software version entry as it determines which firmware is appropriate for your modem. If it starts with K use the KHDSDA3.270, if it starts with G, use the GV8BAD3.270. Click Remove Passive from the top menu.



Step 4
Confirm that the Passive software version is now empty. Click Browse and locate the appropriate firmware. Click Upload.



Step 5
Confirm that the firmware just uploaded is now the Passive software version. Click Switch Over and wait. Don't turn off the modem. The passive firmware will be uploaded and replace the current active firmware and it may take up to 2 to 3 minutes. In some cases, all lights on the modem will go off for a minute or two. Eventually the modem will act like it was just 'powered on' going through the normal solid red, blink red, solid orange, then green sequence for the power led.



Firmware Upload Failure Procedure


If by chance the modem refuses to upload the firmware, then there is another procedure that must be done via the telnet interface to get the modem to accept the new firmware:
  • Log into the modem via telnet 10.0.0.138

  • At the User: prompt press enter

  • At the [Password :] prompt press enter if no password has been defined via the STH webpage interface

  • At the => prompt type software (enter)

  • =>software (enter)

  • [software]=>deletepassive (enter)

  • [software]=>cleanup (enter)

  • [software]=>exit (enter)

  • => (press CTRL+C to close the telnet session)

Now you should be able to upgrade the firmware normally. Follow the procedures as shown in Steps 4 and 5 above.


Feedback received on this FAQ entry:
  • Firmware is now accessible on http://ftp.bellsouth.net/archive/firmware/ instead of the provided link.

    2011-08-29 20:31:19

by FROSTY See Profile
last modified: 2004-12-02 16:19:58

Alcatel made two distinct STH models that use unique firmaware. You will need to access the STH interface via a web browser to determine which model you have. If you are unable to access the STH make sure your NIC is properly configured and PC is connected directly to the modem via a straight thru ethernet cable. Click here for more information.

Step 1
Log into the modem by entering »10.0.0.138 in the browser address field. Click on Upgrade.



Step 2
The first number of the Active software version entry is the model type (which in this case is a "G"). Exit the interface by closing the browser. Click here to learn how to update the firmware.



Andy Houtz

by Andy Houtz See Profile edited by FAQFixer See Profile
last modified: 2006-04-03 11:36:42

All Alcatel SpeedTouch Home Ethernet DSL modems have a 12 character product code located on the bottom of the modem. The product code can be used to determine the capabilities of the particular unit. This product code has the form:

3EC18XYZSHAA

Each character position in the product code is used to indicate a different aspect of the modems configuration as follows:
  • The first 5 characters of the product code of every SpeedTouch Home modem are always 3EC18

  • X Field: The 6th Character (represented by "X" in the example above) indicates the model type according to the following table:

    The "Line Pair" column is of most interest. It indicates if the model expects the DSL signal on the inner line pair (3/4) or the outer line pair (2/5) of the RJ-11 jack. Types "2" and "8" will work with BellSouth. However, depending on the configuration of your wall jack, a line swapper may be necessary to achieve sync when using Type "2".

  • Y Field: The 7th Character (represented by "Y" in the example above) indicates the encoding protocol supported by the modem according to this table:

    Type "0" is the appropriate type for BellSouth. Some have reported that Type "3" may also work with BellSouth.

  • Z Field: The 8th Character (represented by "Z" in the example above) indicates the LAN Interface type:

    Either type can be used with BellSouth.

  • S Field: The 9th Character (represented by "S" in the example above) indicates the Software Package:

    Either type can be used with BellSouth.

  • H Field: The 10th Character (represented by "H" in the example above) indicates the Hardware Platform:


  • The last 2 characters of the product code are always AA
A typical product code such as 3EC18804BCAA would be interpreted as:
  • 110V/9V, US, line pair 3/4
  • Full Rate, G.DMT, ANSI T1.413 only, POTS overlay
  • 10Base-T LAN Interface
  • Bridging + PPTP
  • RS3.2 (3MB FLASH/ADNTF)

by leevis See Profile edited by Andy Houtz See Profile
last modified: 2003-11-26 08:43:34

If you are using an Alcatel SpeedTouch Home (without a router), a PPPoE client such as NTS, WinPoet, or RASPPPoE, and are experiencing stalls and freezes while surfing or connected, it may be that your NIC is not configured correctly. You must set a Static IP on your NIC. If you have it incorrectly set for "Obtain IP automatically" it will be looking for a DHCP server that does not exist. During the time the NIC is searching for the DHCP server you will experience stalls and freezes. An incorrect NIC settings will also cause the PC to take a longer time to boot up.

This FAQ has two sections:
Section 1 - NIC Properties for Windows95/98/ME
Section 2 - NIC Properties for Windows2000/XP

Section 1 - NIC Properties for Windows95/98/ME

Step 1
Click on Start ->Settings ->Control Panel ->Network

Step 2
Once at the Network Window scroll down and look for the first entry in the box marked Internet Protocol (TCP/IP) that is associated with your hardware ethernet card (ignore dialup, AOL, and VPN type bindings). Select the correct Internet Protocol (TCP/IP) entry and click PROPERTIES.


Actual screen shots may vary


Step 3
Select the IP ADDRESS tab. Select Use the following IP address and enter 10.0.0.1 and 255.255.255.0 into IP address and subnet mask fields respectively. Do not click on OK yet.


Actual screen shots may vary


Step 4
Select the GATEWAY tab. Enter 10.0.0.138 into New Gateway field and click on Add. Click OK.



Step 5
Close all windows and restart the PC.

Section 2 - NIC Properties for Winows2000/XP

Step 1
Click on START -> SETTINGS -> CONTROL PANEL -> NETWORK CONNECTIONS. Right click on Local Area Connection and select Properties

Step 2
On the General tab highlight Internet Protocol (TCP/IP) and click PROPERTIES.


Actual screen shots may vary


Step 3
Select the GENERAL tab. Select Use the following IP address and enter 10.0.0.1, 255.255.255.0, and 10.0.0.138 into IP address, Subnet mask, and Default gateway fields respectively. Click OK.


Actual screen shots may vary


Step 4
Close all windows and restart the PC.

Andy Houtz


Feedback received on this FAQ entry:
  • 585 v6

    2009-03-31 00:46:23

by Andy Houtz See Profile
last modified: 2003-11-26 08:43:51

  1. Install the NIC.

  2. Load the NIC drivers. (from floppy, cd, etc.).

  3. Reboot if prompted.

  4. On your open the Network Properties dialog box. (from Control Panel select Network or right click Network Neighborhood on your desktop and select Properties)

  5. Select the TCP/IP that's connected to your network card and click Properties.

  6. Select the "IP Address" tab and select "Specify an IP address" and insert "10.0.0.1" for "IP Address" and "255.0.0.0" for "Subnet Mask".

  7. Select the "WINS Configuration" tab and select "Disable WINS Resolution".

  8. Select the "Gateway" tab and remove any gateways installed.

  9. Select the "DNS Configuration" tab and select "Disable DNS".

  10. Select the "Advanced" tab and check "Set this protocol to be the default protocol".

  11. Select the "Bindings" tab and uncheck "File and printer sharing for Microsoft Networks" as well as "Client for Microsoft Networks". You will need "Microsoft Family Login" or something else to bind to TCP/IP; otherwise you'll get an error. For file and print sharing use the NetBEUI protocol.

  12. The remaining tab "NetBIOS" does not matter here.

  13. Click "OK" and "OK" again and Windows will prompt you to reboot. Reboot.

  14. From the NTS CD... Go to the Windows directory and double click PPPoE. Otherwise double click PPPoE from the directory you downloaded it to.

  15. Take all default selections. (Keep hitting enter)

  16. Reboot.

  17. Go to the EnterNet 300 folder on the desktop.

  18. Double Click the icon.

  19. Enter a name such as "BellSouth Fast Access".

  20. Enter your ID and Password.

  21. Select the NIC. (If asked)

  22. Once youre back in the EnterNet 300 folder. Click on settings and select the top two items. (Optional)

  23. Drag the Fast Access icon to the desktop. (Optional)

  24. Start Internet Explorer and select Tools and then Internet Options. Or go to the Control Panel and select Internet Options.

  25. On the Connections tab select "Never Dial A Connection".

  26. Click the LAN Settings button and Uncheck the "Automatically detect settings" box.

  27. Surf!

  28. AOL Option: Change connection to LAN - TCP/IP.

by tomsprat See Profile edited by KeysCapt See Profile
last modified: 2003-04-13 09:19:42

To get started, download Alcatool.
This program simplifies obtaining the Expert code and issuing the telnet commands to convert a standard STH to an STH Pro.

STEP 1 - Setup communications with the modem
Unplug the phone line from the modem, and connect a PC directly to the modem with a standard CAT5 Ethernet patch cable.

Assign a static IP to the NIC in the PC:

IP: 10.0.0.1
Netmask: 255.0.0.0
Gateway: Leave blank
DNS: Leave blank or disabled

Reboot the PC.
STEP 2 - Acces the modem with Alcatool
Unzip Alcatool into a temp folder and run it.
Erase speedtouch.lan from the Address box and enter 10.0.0.138.
If no password has been defined, leave the Password box empty and click the Connect button.
STEP 3 - Alcatool console commands
At the main Alcatool SpeedTouch window, click the Console button in the lower right corner. On the box that pops up, click the Obtain code button.
Alcatool will issue a disclaimer warning about using the Expert mode.
Click I Agree, Alcatool will automatically determine the code and paste it in the box.
Click the OK button.

At the bottom of the console window in the command line type:

rip (enter)

drv_read 2 1 b (enter)

Most STH modems report the following in the upper window:
the data in hex is : 8604

Some report a different number, but the last number is always 4

In this example to convert the modem to a Pro, change the last number to 6
drv_write 2 1 b 8606 (enter)

To convert back to a regular STH:
drv_write 2 1 b 8604 (enter)

After the appropriate drv_write command has been issued, type:
exit (enter)
system (enter)
reboot (enter)
(Close the Alcatool program)

The modem should reboot, and now be a full-featured SpeedTouch Pro.

If the modem's firmware is below .270, check here:
»AT&T Southeast Forum FAQ »How do I upgrade the firmware on an Alcatel SpeedTouch Home?

by FROSTY See Profile
last modified: 2005-01-18 23:51:59

Print this for easy reference during the reset to defaults process.

• Ensure the modem and PC are connected either by direct connection with a crossover CAT5 cable or both are connected to a hub or switch with standard CAT5 cables.

Example:

STH/STPro <--- Crossover CAT5 cable ---> PC Ethernet card (NIC)

Or

---> STH/STPro
|
= (Hub or Switch)
|
---> PC Ethernet card (NIC)

•Turn off power to the modem and disconnect the phone line to the modem.
•Set the IP and subnet of the PC NIC to be a static IP of 10.0.0.200 / 255.0.0.0

•Download this file, extract the STHPDRST.BAT from this ZIP file to the desktop:

STH Ping to Defaults BAT file

•Double click the STHPDRST.BAT file to run it. When the file runs, it will open a CMD prompt and display some text in reference to this process. The file will start issuing continuous ping commands after pressing 'any key' like the spacebar at the pause prompt.

•While the continuous ping commands are timing out, turn on power to the modem and wait.

•The power led on the modem should do the following: Red, blinking red, solid orange, solid green. Shortly after the power led turns solid green, the modem should reset to defaults and reboot. The power led will starting blinking red, and turn solid orange again. At this point press CTRL+C on the keyboard to break the endless ping cycle. Preferably before the power led turns solid green or it will reset the modem to defaults again. Answer N or n to the 'Terminate batch job?' question and press enter. This breaks the ping cycle and issues the proper ARP delete command for the Ping to Defaults.

•After the modem has been reset to defaults, be sure to log into the modem's webpages (http://10.0.0.138), disable DHCP, and delete all Bridge, PPtP, CIP, PPP, and Phonebook entries. This FAQ explains the procedure in more detail minus extra Pro entries. Then re-create the appropriate phonebook and PPP or Bridge entries. The STPro has an excessive amount of default entries that are not required and could introduce connection problems.

Note:
An interesting fact about the Ping to Defaults, the PC does not have to be in the same IP octet and subnet range as the modem. The modem's IP address should be 10.0.0.138 / 255.0.0.0 unless it has been changed. This is irrelevant for the Ping to Defaults. All that matters is the IP of the PC NIC be in the same octet range to the IP settings in the STHPDRST.BAT file. The STHPDRST.BAT file can be edited with any text editor like notepad.

Alternative to changing the IP of the PC NIC:
The STHPDRST.BAT can be edited to correlate to the current IP and subnet range of the PC NIC. If the PC NIC is 192.168.1.50, change all occurrences of 10.0.0.100 in the STHPDRST.BAT file to something like 192.168.1.200 and save the file. In the end, the IP of the PC will still have to be changed in order to log into the modem after it's been reset to defaults and reconfigure the modem accordingly. This alternative method is not recommended because of this, but is nonetheless an option for future reference.

by FROSTY See Profile
last modified: 2005-08-05 00:59:22

First you will need the following software. Download it here: »www.nubz.org/alcatool/Do ··· oad.html

Then open your Linksys Router's setup page by entering its address in your browser window. (192.168.1.1 or what ever you have it set to)

Under WAN Connection change it to Static IP and add the following:

WAN IP Address-------10.0.0.1
Subnet Mask------------255.0.0.0
Gateway Address-------10.0.0.138

Click "apply" and close the page.

Open the Nubz AlcaTool software that you downloaded, and in the Connect window add the following:

Address-------10.0.0.138
Password------ (can be left blank)

Click Connect

From there click the Line Stats button in the bottom right ... That's all there is to it. Now you will NOT be able to connect to the Internet while your router is set to Static IP. When you are all done checking your line stats just open the Router Setup page and set your WAN Connection back to PPPOE and click apply ... (It may take a few minutes for the router to reset)

Original by KeysCapt See Profile and drewwpb See Profile
-------
[This FAQ taken from a post by drewwpb in the Bellsouth forum.]

Addition by FROSTY See Profile:
Access a modem without reconfiguring the router
»Linksys FAQ »How do I access a modem that is connected to the WAN port of a Linksys Router?

by KeysCapt See Profile edited by FROSTY See Profile
last modified: 2004-12-10 00:44:56



Andy Houtz

by FAQFixer See Profile
last modified: 2005-03-25 12:50:42

See the Alcatel FAQ on the site for some additional Alcatel info.

by KeysCapt See Profile
last modified: 2003-04-13 10:26:55