• How do I find the line statistics on a 2Wire HomePortal?
• HomePortal indicator and status light reference
• Explanation of the lights on the 2 Wire 2701HG-B
• 2701HG-B Line Statistics
• Bridge Mode for the 2Wire 2701HG-B

The 2Wire HomePortal has basic line monitoring capabilities. It can monitor Data rates, signal to noise ratio, attenuation, and power. It does not capture advanced statistics like attainable line rate, ATM rates, or line capacity. Click here to learn more about line statistics, what is being measured, and recommended values. If you are troubleshooting a pronblem you should isolate the inside wiring and check your modem stats from the NID.

Step 1
Open a browser and type 192.168.1.254 in the address field to access the 2Wire Interface. Click on the View Summary link.



Step 2
Click on View connection details link.



Step 3
Detailed connection information.



Andy Houtz

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by Andy Houtz edited by FAQFixer
last modified: 2009-01-22 08:52:36

Andy Houtz

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by FAQFixer

The lights on the front of the modem will indicate the status of the modem and its connection state.
Whenever the modem is first turned on it performs a Power On SelfTest
The table below is a key for the lights on the front panel of the 2 Wire 2701HG-B DSL modem after it's initial power up and the modem is
initiating the PPPoE session

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LED
Power	Modem is not powered on	N/A	POST Failed	Modem under going POST	Passed POST modem ready
Ethernet	No LAN device is connected	N/A	N/A	Traffic on LAN	LAN device is connected
Wireless	No LAN device is connected	N/A	N/A	Traffic on LAN	LAN device is connected
DSL	N/A	Modem is unable to detect a DSL signal	Modem failed to sync 3 times	Modem is attempting to sync	Modem is in sync
Internet	Authentication failed or modem in bridge mode	N/A	Modem is unable to initiate a PPPoE session	Modem initiating a PPPoE session	Modem has established a PPPoE session

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by wayjac edited by FAQFixer
last modified: 2008-01-31 06:50:15

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The 2 Wire 2701HG-B has line monitoring capabilities it monitor's signal to noise ratio, attenuation, power levels, max attainable line rate. Click here to learn more about line statistics, what is being measured, and recommended values.

Step 1
Open a browser and type   192.168.1.254/mdc   in the address field to access the 2Wire Management and Diagnostic Console Interface.
The links on the left side lead to the many pages of the Management and Diagnostic Console Interface.

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Step 2
Under the Broadband Link section click on the   Statistics   link.



There are other pages that can be useful for troubleshooting
Detailed Log
DSL Diagnostics
Event Log

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by wayjac edited by KeysCapt
last modified: 2009-01-06 08:57:36

The best configuration for networking an additional router with a BellSouth supplied 2Wire is to set the 2Wire to "Bridged" mode and allow the other router to do the authentication, routing, and DHCP functions. The 2Wire is also a router with full DHCP functions and may not function correctly when connected directly to another router. Not changing the modem to Bridged mode will result in double NAT'ing, increased latency, possible IP conflicts, or possibly a network that doesn't work at all.

Step 1
Open a browser and enter  192.168.1.254/mdc  in the address field to access the 2Wire Management and Diagnostic Console Interface.
The links on the left side lead to the many pages of the Management and Diagnostic Console Interface.



Step 2
• Under the Broadband Link section click on Configure.
• Confirm that there is an 8 in the VPI box and 35 in the VCI box.
• Change the ATM PVC Search to Disable
• Change connection type to Direct IP (DHCP or Static)
• Click Submit.


Step 3

• Under the Advanced section click on Configure Services.
• Remove the check mark from the Enable Routing checkbox.
• Click Submit.

Step 4
The page below is the page where the access point can be disabled. It remains active when the modem is in bridge mode.
This page can only be accessed from the main GUI, using the icons at the top and the links just below.
Leaving the access point active provides an easy way to access the modem GUI.





When you have completed these steps, you should shut down (disconnect power) both the 2Wire modem and your router. Restart the modem and allow it to reboot fully. Note that in bridged mode, the Internet light will not illuminate. When the modem is fully rebooted, restart your router.

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by wayjac edited by FAQFixer
last modified: 2009-05-05 10:53:49