dslreports logo
site
spacer

spacer
 
    All FAQs Site FAQ DSL FAQ Cable Tech About DSL Distance DSL Hurdles »»
spc

spacer




how-to block ads




4.0 Setup Installation Configuration

The ATT/BellSouth modems currently provided have a default username and password that allows customers to get on the internet but limits them to a username/password creation/modification website.

If you have a new account and have not registered or been provided a username and password, please click here.

After you have created your username and password you can enter the information into your modem. If you have a Motorola 2210 or Westell 6100 you should open a browser session and enter "192.168.1.254" in the address field. Enter your BellSouth Username followed by "@att.net" in the User ID field. Enter your BellSouth Password in the Password field. Re-enter your BellSouth Password in the Confirm Password field. Click on Next. Update the Auto Calender Update Configuration as desired and click Next. The modem will try to initiate a session and then return to the main menu. If you get a connection error message make sure your username and password are correct and click Connect again.

Andy Houtz

by FAQFixer See Profile
last modified: 2009-11-13 12:42:03

Firmware for current supported modems/routers is available at the BellSouth Drivers and Download Site.

Archives for firmware for discontinued modems/routers is available at the BellSouth Firmware Archive.

Another site for outdated/previous firmware is available at the Secondary BellSouth Firmware Archive.

by FAQFixer See Profile
last modified: 2008-09-08 10:02:28

All BellSouth/FastAccess virtual circuits use a VPI/VCI of 8/35 respectively. If you have a modem that was not supplied by BellSouth you must make sure your VPI/VCI is correct or you will not be able to authenticate.

Important Note: Not having the correct VPI/VCI on a modem will not prevent a modem from synching.

Feedback received on this FAQ entry:
  • The VCI and VPI numbers for SBC/Yahoo DSL are VPI:- 26 VCI: - 668

    2010-03-11 12:06:31



by leevis See Profile edited by FAQFixer See Profile
last modified: 2009-08-24 16:55:29

The standard login format is "username@bellsouth.net". All FacstAccess customers are required to use this format. Some versions of the BellSouth specific Westell 2100/2200/6100s automatically insert the "@bellsouth.net" after the username, however it will not cause any problem if you type it in manually.

If you are still unable to log in with this format, contact Tech Support.

by logansb See Profile edited by FAQFixer See Profile
last modified: 2008-03-17 09:41:43

WindowsXP has a built in PPPoE Connection Client. This eliminates the needs to load a third party client (Enternet300, RAS, etc) on to your computer. Use the following steps to configure a PPPoE connection using the native Windows XP client:

    • Go to Start >Control Panel >Network and Internet Connections.
    • Select Network Connections under the Pick a Control Panel icon.
    • Click Create a new connection under Network tasks.
    • Enter your area code in the location information (if asked), and click OK twice.
    • Click Next when the "Welcome to the new connection wizard" window displays.
    • Select Connect to the Internet and click Next.
    • Select Set up my connection manually and click Next.
    • Select Connect using a broadband connection that requires a user name
    and password
    and click Next.
    • Type "FastAccess DSL for the ISP name, and click Next.
    • Enter your BellSouth username followed by "@bellsouth.net" and password. Confirm your password, and click Next.
    • Click Add shortcut to this connection to my desktop and the FastAccess DSL icon will be added to your desktop. Click Finish.
    • Click the FastAccess DSL icon to begin surfing.

Andy Houtz

by Andy Houtz See Profile
last modified: 2004-03-31 14:40:59

Windows Vista has a built in PPPoE client. This eliminates the needs to load a third party client (Enternet300, RAS, etc) on to your computer if you do not use a modem or router with a PPPoE client. Use the following steps to configure a PPPoE connection using the native Windows Vista client:

    • Click on Start and then Control Panel.
    • Click on Network and Internet icon.
    • Click on Network and Sharing Center icon.
    • Click on Setup a connection or network on the left task pane.
    • Click Connect to the Internet and click Next.
    • Select Broadband (PPPoE).
    • Enter your User name (followed by the domain) and Password.
    • Create a Connection Name to identify this specific connection.
    • Select Allow other people to use this connection if you want all users that use the PC to access this connection.
    • Click Connect.
    • You should get a confirmation if you have successfully established a connection. If you do not get the confirmation make sure your username and password are correct. The entry for the username must include the domain (i.e. username@bellsouth.net).

    Andy Houtz

    by FAQFixer See Profile

    Please click on the following link(s):

    http://user.cs.tu-berlin.de/~normanb/

    http://help.worldonline.be/en/adsl/raspppoe/install.htm

    by tomsprat See Profile edited by KeysCapt See Profile
    last modified: 2004-01-31 08:29:45

    To change your FastAccess password:

      •Login to the Manage My Account page with your FastAccess account User Name and Password.
      •Click on the Account Administration menu at the top of the page.
      •Click on Change Login Password and change your password as needed.


    by leevis See Profile edited by KeysCapt See Profile
    last modified: 2004-01-31 08:32:22

    Obtain the following information from your Internet Service Provider (ISP):
    •Username and Password.
    •Primary and Secondary Domain Name Server (DNS) Addresses. Note:Your ISP may not require you to manually enter a DNS address. To access your BellSouth DNS information online go here: »AT&T Southeast Forum FAQ »How can I find the DNS server addresses for my city?.

    Choose System Preferences from the Apple Menu.
    Choose Network from the View menu.
    Choose Built-in Ethernet from Show pop-up menu ("Configure" menu prior to Mac OS X 10.1).
    Click the PPPoE tab.
    Select the check box for "Connect using PPPoE".
    Type your user name in the Account Name field. Note: You must use the "username@bellsouth.net" format.
    Type your password in the Password field. If you want all users of this computer to use the same connection method, then select the check box for Save Password.
    Note: If you want to have the computer automatically connect when you start a TCP/IP application (Web browser, email) then click PPPoE Options and check the Connect automatically when starting TCP/IP applications option.
    Click the TCP/IP tab.
    Choose either PPP or Manually from the Configure pop-up menu, as instructed by your Internet service provider. Note: Unless you have a Static IP, all FastAccess customers should select "PPP". Manually would only be used if your ISP gave you a static IP address. The static IP address would then be entered in the IP address field.
    Type the Domain Name Server addresses in the corresponding field (if required). Make sure you type "bellsouth.net",(in lower case) in the Search Domain field.
    Click Apply Now.
    Restart machine.

    by Front Line$ See Profile edited by KeysCapt See Profile
    last modified: 2004-01-31 08:34:11

    Notice: Customers may receive a welcome email from BellSouth with information about the DNS servers. However, manually setting your DNS is not recommended and this DNS information is provided as a reference only.

    DNS server addresses for your city can be found in the Member Services area of the BellSouth.net web site.

    •Login to the Manage My Account page of BellSouth.net website with your FastAccess account User Name and Password.

    • On the main Account Information page, locate the Cities menu in lower right hand side and click on the "Dial-In Cities" link. Be patient; it may take several seconds for the list to appear.

    • Select the check box next to your city (or nearby city) and click the Get Info button at the bottom of the page. Your DNS information will be shown.

    by leevis See Profile edited by Andy Houtz See Profile
    last modified: 2004-02-24 09:27:52

    The built-in firewall has been a source of many unexplained connectivity and browsing issues. Many users prefer to disable it and use one of the more popular, stable firewalls like Norton or McAfee. Note: The firewall feature and configuration screen is not available if your network adapters are set to bridged mode.

    Click on the Start button, click on the Settings button, then Network Connections and highlight the Local Area Network or network device entry you wish to change the firewall settings. Right click on the Local Area Network or network device then select Properties.



    Select the Advanced Tab and check or uncheck the box depending on your preference. Click OK.



    Andy Houtz

    by Andy Houtz See Profile
    last modified: 2004-03-31 14:42:09


      • Go to Start>Programs>NTS EnterNet 300 and select Uninstall EnterNet 300.
      • Click Yes when the system prompts, "Are you sure you want to completely remove EnterNet 300 and all of its components?"
      • Click Yes To All when the system prompts, "Remove Shared Files?"
      • Click Yes when the system prompts, "Are you sure you want to proceed?"
      • Click OK when the system prompts, "Uninstall must restart your computer to finish the uninstallation."


    Andy Houtz

    by Andy Houtz See Profile edited by FAQFixer See Profile
    last modified: 2006-07-04 09:23:44

    Background Information:
    Normally, you will unable to access the Westell modem interface if you use it in conjunction with another router. The reason is that the Westell modem interface address is 192.168.1.254 which is a local IP. By default, most routers do not have the capability to route a local IP out of their WAN port (where your Westell is connected). Additionally, they may be on completely different subnets.

    Alternative Configurations:
    There are several alternatives around this problem. Two common methods are shown below.
    1. Extra Equipment Configuration
    This method requires extra equipment (a second NIC and a hub) and major configuration changes. Click here for more information.

    2. Utilize the router as a switch configuration
    This method requires you to utilize the router as a simple switch and use the Westell's PPPoE and DHCP functions. Simply disable the DHCP and PPP client on the router and plug the ethernet cable from the Westell into one of the switch ports instead of the WAN/Upload port (as shown below).



    Step 1
    Open a browser session and enter "192.168.1.254" or "launchmodem" in the address field.



    Step 2
    This step is dependent on your specific Westell model number and firmware.

    Westell 6100 Procedure: Enter your BellSouth Username followed by "@bellsouth.net" in the User ID field. Enter your BellSouth Password in the Password field. Re-enter your BellSouth Password in the Confirm Password field. Click on Next. Update the Auto Calender Update Configuration as desired and click Next. The modem will try to initiate a session and then return to the main menu.

    Westell 2100 or 2200 Procedure: Click on Easy Login from the menu. Enter your BellSouth Username followed by "@bellsouth.net" in the User ID field. Enter your BellSouth Password in the Password field. Re-enter your BellSouth Password in the Confirm Password field. Click on Connect. The modem will try to initiate a session and then return to the main menu.

    Step 4
    You are finished. If you get an connection error message go back and make sure your username and password are correct and click Connect again.

    Additional Information
    You can configure your connection to be "Always On". Click here for details.

    Andy Houtz

    by FAQFixer See Profile
    last modified: 2009-02-23 10:49:25

    The BellSouth Domain Name FAQ has information and links to various DNS/RDNS/MX/FQDN tools.

    by FAQFixer See Profile
    last modified: 2008-03-12 11:31:56

    This FAQ is for configuring your NIC to automatically obtain an IP. In most situations, NICs should be set to automatically obtain an IP address when using a router with DHCP functionality. This FAQ has two sections:

    Section 1 - NIC Properties for Windows95/98/ME
    Section 2 - NIC Properties for Windows2000/XP

    Section 1 - NIC Properties for Windows95/98/ME

    Step 1
    Click on Start ->Settings ->Control Panel ->Network

    Step 2
    Right click on desired Local Area Connection and select Properties. Scroll down and look for the first entry marked Internet Protocol (TCP/IP) that is associated with your ethernet port (ignore dialup, AOL, and VPN type bindings). Select the correct Internet Protocol (TCP/IP) entry and click on PROPERTIES.


    Actual screen shots may vary


    Step 3
    Click on the IP ADDRESS tab and select Obtain an IP address automatically. Click OK.


    Actual screen shots may vary


    Step 4
    Close all windows and restart the PC.

    Section 2 - NIC Properties for Winows2000/XP

    Step 1
    Click on START -> SETTINGS -> NETWORK CONNECTIONS. Right click on Local Area Connection and select Properties.

    Step 2
    On the General tab highlight Internet Protocol (TCP/IP) and click PROPERTIES.


    Actual screen shots may vary


    Step 3
    On the General tab select Obtain an IP address automatically. Click OK.


    Actual screen shots may vary


    Step 4
    Close all windows and restart the PC.

    Andy Houtz

    Feedback received on this FAQ entry:
    • what about for vista?

      2009-11-12 21:52:13



    by Andy Houtz See Profile edited by FAQFixer See Profile
    last modified: 2008-05-20 11:01:10