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Here's what to expect:
Start with your DSL phone cord and LAN cable(s) CONNECTED but Caymans' power supply UNPLUGGED.
Now watching the lights on the Cayman, plug in the power supply......
Here's what to expect:
1) Power, LAN port(s), DSL and Status lights come on together.
2) DSL and Status lights off briefly while the Power and LAN port(s) remain on.
3) DSL and Status lights flash alternatively twice.
4) DSL and Status lights off briefly.
5) After a pause of a few seconds the Status light flashes a few times, then
6) DSL light flashes a few times then turns off until further internet activity.
This is normal operation. If a step fails, here are some probable causes:
Fails on Step 1:
a)No lights at all?
a1)Bad power supply
b)No LAN port light?
b1)Bad (or incorrect type) patch cable
b3)Cayman port defective, try others
c)Bad power supply
Fails on Step 2:
a)Bad power supply
Fails on Step 3:
a)Try reloading flash
Fails on Step 5:
a) Status light does not flash.
a1)Bad/incorrect internal wiring.
b) Status light flashes a few times and then goes out, then periodically flashes/goes out.
Fails on Step 6)
got feedback?Located Here.
It includes step by step instructions for troubleshooting if you have lost internet access, including how to use the Cayman built-in Diagnostics to run line tests checking your ADSL connection. Also includes links to other common issues such as Password Reset and more...
got feedback?Resetting the Password.
Always start out with
1. Serial Number of your Cayman
2. leave it blank
3. one you previously used
Odds are one of these suggestions will get you in.
Was totally stuck. Tried your suggestion of using the serial number, worked like a charm. Thanks
1. Browse into your Cayman.
2. Goto Configure
4. Goto WAN IP Interface
5. Click Advanced
6. Change the Max Terminates and Restart Timer to higher numbers.
7. Click submit
8. click the Yellow Triangle and choose save and restart.
This changes forces to Cayman to hold a "dropped" connection a little longer before trying to login again. The problem can be due to a poor DSL signal, lost packets, or just from your provider taking too long to acknowledge a packet. Raising these settings will not cure a line problem, but they will stop the Cayman from dropping the connection so quickly. If you do have a line problem, please contact your provider to have the line checked.
To correct this, follow these steps:
1. goto »www.netopia.com/equipment/purcha···der.html
2. enter your serial number
3. Do Not Check any Boxes
4. click continue.
5. Fill out the form and download your file.
6. Next, browse back into your Cayman and go to Install.
7. Choose Install Keys.
8. After you have uploaded your keys to your router, choose save and restart.
Be sure to check your other features, as this only restores your WAN Users and Security Monitoring. Feature keys such as VPN and Wireless, if you had them, must supplied from Netopia tech support in a seperate file.
The windows based application produce output files that can be used in Excel, Lotus 123 or Star Office to help understand the problems in ADSL lines.