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FAQ RevisionsEditors: Icarus See Profile, skj See Profile, DaSneaky1D See Profile, defiant See Profile
Last modified on 2008-09-04 23:05:38

1. Charter General

·Charter Techs who frequent this forum.
·What are the Forum Rules and Guidelines?
·What do I need to buy?
·What is the contact information to the Charter Corporate office?
·Does Charter have a support site?
·Does Charter have an official speed test site?
·How do I view my account information?
·Does Charter Service my area?
·Is using your HSI drop for *free* CATV is theft.
·Cable Splitting Questions
·Why am I being asked for a security code/pin to access/make changes to my acct.?
Last updated 7/26/08.

An asterisk beside the members name "*" indicates that these members provided information to verify that they actually are Charter Techs or Charter employees.

Techs who do not log on to BBR and actively contribute in the Charter forum for a period of 60 days or more will removed for inactivity. Techs are expected to follow both site and forum rules and be exemplary in their actions in the Charter forum. They are viewed as professionals and should present themselves accordingly. Any violators will receive one warning after which subsequent violations will result in removal from this table.

Screen Name Area of coverage Other information
*agentgrnSee ProfileNew England KMA - Mass.Network Engineer I
BBTIII97420 See Profile southwestern Oregon from Port Orford to Florence Broadband Tech III
*bobafett86 See Profile Madison and surrounding communities I can trouble shoot RF and Modem (Most issues) issues. I am a service tech.
bufftechSee ProfileElk River, Monticello, Big Lake, St Michael, Albertville, Dayton, Rogers, Buffalo, Dassel, Cokato, Watertown, Delano, Maple Lake, Rockford, Otsego, Hassan  
*CablemonSee ProfileSt. Louis, MoHeadend supervisor
*CBN TechSee ProfileAll Charter AreasCharter Business High Speed Data Specialist CB-I
*charter_hsd See Profile Alabama  
*charter_tech See Profile Brainerd, Baxter, Aitkin, Crosby, Ironton, Deerwood, Pine River, Pillager, Pequot Lakes, Hackensack, Merrifield, All cities are in Minnesota System Tech
*defiant See Profile East Michigan - Great Lakes area Familiar with Motorola digital set-tops, Moxi DVR, cable modems. Can poll modems and can check if Moxi DVRs are properly configured. Some networking experience as well.
*gryphon_73See ProfileMA,VT,NH,CT,NY,WV,VA,KY,AL,LA,GA,TN,NC,SCBroadband Specialist II in the Value Added Services team
IsdnWolf See Profile Cleveland TN/Dalton, GA Cluster, Alcoa, TN cluster, Morristown, TN Cluster, TriCities, TN Cluster Network engineer
*netmon See Profile NC/Va Areas  
sdanteSee ProfileWest MichiganBroadband Tech/former HSI Specialist
sgarrand See Profile Central MA Broadband Tech for TV, HSI and Phone.
*SMOKESee ProfileGreenville, SC; Spartunburg, SC; Anderson, SCSystem Tech, 6yrs. Area of coverage: From Greenville To Anderson and all in between
sittin_tech See Profile Rochester, MN area. Service Tech with Charter since 2001 and contracted with them prior to that.
*useless See Profile St Louis & surrounding areas  
Back to the Charter HSI forum.


feedback form

by nozero See Profile edited by defiant See Profile
last modified: 2008-07-26 22:57:00

Please refer to this link /forum/remark,8451299~root=charter~mode=flat for Forum Rules and Guidelines.


feedback form

by nozero See Profile
last modified: 2005-09-03 18:08:46

Nothing. Charter will provide you with what is required to access the internet or use their cable television service.

feedback form

by IcEr3K See Profile edited by nozero See Profile
last modified: 2005-09-03 18:13:09

Corporate Communications
12405 Powerscourt Drive
St. Louis, MO 63131
Phone: (314) 965-0555

General Inquiries
Charter Communications Receptionist
12405 Powerscourt Drive
St. Louis, MO 63131
Phone: (314) 965-0555

feedback form

by DaSneaky1D See Profile

Yes, http://support.charter.com, however Charter's online support site only supports the Windows OS.

feedback form

by IcEr3K See Profile edited by nozero See Profile
last modified: 2005-09-03 18:09:01

Active as of 4/14/2008:

Charter Speed Test

feedback form


Any feedback you provide (corrections, updates or suggestions) are sent to the owner of this FAQ
and anyone else involved in writing or editing this item.



by DaSneaky1D See Profile edited by defiant See Profile
last modified: 2008-04-15 22:04:27

You can do so from My Charter Account after you register or login.

    This will allow you to:

    •View and Pay your bill (only available in certain areas)
    •Update your account information
    •Update your Email and Web Page accounts


feedback form

by IcEr3K See Profile edited by defiant See Profile
last modified: 2007-11-17 19:47:48

You can use this link to find out »www.charter.com/Visitors/Localarea.aspx?

feedback form

by nozero See Profile edited by skj See Profile
last modified: 2007-12-14 07:27:07

The plain and simple facts are here.

feedback form

by nozero See Profile
last modified: 2005-09-03 18:10:01

Good information on this FAQ, see #4

/faq/cabletech/

4. Splitters:

What kind of splitter do I want?
What is the best configuration for my splitters for TV service?
What's the best configuration for HSD with two other TVs?
What's the best configuration for HSD with three to four other TVs?
What's the best configuration for HSD with five to six other TVs?
What's the best configuration for HSD with seven or more TVs?
Why don't you discuss 5, 6, 10, or 16 way splitters?
What do the numbers on a splitter mean?
What's the difference between a Passive and an Active Splitter?
Why did the installer put a 2-way split on my CM? 1 is open.
Is it important to use a terminator on a unused splitter output?
When a signal goes in an output, what happens?
How can I configure 17 seperate outlets?

feedback form

by stan999 See Profile edited by DaSneaky1D See Profile
last modified: 2006-11-28 15:02:06

Please visit »www.charter.com/Visitors/Support···eID=1955 for more information.

feedback form

by defiant See Profile



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