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1. Charter General· Who are the official Charter employees who help out here?
·What are the Forum Rules and Guidelines?
·What do I need to buy?
·What is the contact information to the Charter Corporate office?
·Does Charter have a support site?
·Does Charter have an official speed test site?
·How do I view my account information?
·Does Charter Service my area?
·Is using your HSI drop for *free* CATV is theft.
·Cable Splitting Questions
·Why am I being asked for a security code/pin to access/make changes to my acct.?
·Charter Techs who frequent this forum
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The following members are official Charter support personnel who will be helping our posters here:
Umatter2Chtr  -Dylan
Umtr2chtr2 -Josh
Umtr2chtrE -Eric
 feedback form
 feedback form
by skj
last modified: 2009-04-08 11:01:27 |
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Please refer to this link /forum/remark,8451299~root=charter~mode=flat for Forum Rules and Guidelines.
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feedback form
by nozero
last modified: 2005-09-03 18:08:46 |
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Nothing. Charter will provide you with what is required to access the internet or use their cable television service.
feedback form
feedback form
by IcEr3K edited by nozero
last modified: 2005-09-03 18:13:09 |
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Corporate Communications
12405 Powerscourt Drive
St. Louis, MO 63131
Phone: (314) 965-0555
General Inquiries
Charter Communications Receptionist
12405 Powerscourt Drive
St. Louis, MO 63131
Phone: (314) 965-0555
** Please note **
The above addresses for Charter Communications are for informational purposes only. Broadband Reports/DSL Reports does not forward feedback left here to "Corporate Communications" or "General Inquiries", neither do representatives of either group view, process, or act upon feedback submitted in the form at Broadband Reports/DSL Reports.
Communication to Charter should be made using the above informational references and through the customer care number located on your bill.
** Please note **
feedback form
feedback form
by DaSneaky1D
last modified: 2009-08-04 00:05:25 |
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Yes, http://support.charter.com, however Charter's online support site only supports the Windows OS.
feedback form
feedback form
by IcEr3K edited by nozero
last modified: 2005-09-03 18:09:01 |
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| Active as of 12/17/2008: Charter Speed Test
feedback form
feedback form
by DaSneaky1D edited by skj
last modified: 2009-08-08 20:47:40 |
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You can do so from My Charter Account after you register or login.
This will allow you to:
•View and Pay your bill (only available in certain areas)
•Update your account information
•Update your Email and Web Page accounts
feedback form
feedback form
by IcEr3K edited by defiant
last modified: 2007-11-17 19:47:48 |
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You can use this link to find out »www.charter.com/Visitors/Localarea.aspx?
feedback form
feedback form
by nozero edited by skj
last modified: 2007-12-14 07:27:07 |
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The plain and simple facts are here.
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feedback form
by nozero
last modified: 2005-09-03 18:10:01 |
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Good information on this FAQ, see #4
/faq/cabletech/
4. Splitters:
What kind of splitter do I want?
What is the best configuration for my splitters for TV service?
What's the best configuration for HSD with two other TVs?
What's the best configuration for HSD with three to four other TVs?
What's the best configuration for HSD with five to six other TVs?
What's the best configuration for HSD with seven or more TVs?
Why don't you discuss 5, 6, 10, or 16 way splitters?
What do the numbers on a splitter mean?
What's the difference between a Passive and an Active Splitter?
Why did the installer put a 2-way split on my CM? 1 is open.
Is it important to use a terminator on a unused splitter output?
When a signal goes in an output, what happens?
How can I configure 17 seperate outlets?
feedback form
feedback form
by stan999 edited by DaSneaky1D
last modified: 2006-11-28 15:02:06 |
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Please visit »www.charter.com/Visitors/Support···eID=1955 for more information.
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feedback form
by defiant |
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PLEASE NOTE: The members listed below have NOT been officially sanctioned by Charter to post here. For a list of official Charter support members see: »Charter Pipeline Forum FAQ » Who are the official Charter employees who help out here?
Last updated 1/28/09. An asterisk beside the members name "*" indicates that these members provided information to verify that they actually are Charter Techs or Charter employees. Techs who do not log on to BBR and actively contribute in the Charter forum for a period of 60 days or more will removed for inactivity. Techs are expected to follow both site and forum rules and be exemplary in their actions in the Charter forum. They are viewed as professionals and should present themselves accordingly. Any violators will receive one warning after which subsequent violations will result in removal from this table. | Screen Name | Area of coverage | Other information | | | | BBTIII97420 | southwestern Oregon from Port Orford to Florence | Broadband Tech III | | *bobafett86 | Madison and surrounding communities | I can trouble shoot RF and Modem (Most issues) issues. I am a service tech. | | bufftech | Elk River, Monticello, Big Lake, St Michael, Albertville, Dayton, Rogers, Buffalo, Dassel, Cokato, Watertown, Delano, Maple Lake, Rockford, Otsego, Hassan | | | cableguywi08 | N.E. Wisconsin | Senior Broadband Tech | | *Cablemon | St. Louis, Mo | Headend supervisor | | *CBN Tech | All Charter Areas | Charter Business High Speed Data Specialist CB-I | | *charter_hsd | Alabama | | | *charter_tech | Brainerd, Baxter, Aitkin, Crosby, Ironton, Deerwood, Pine River, Pillager, Pequot Lakes, Hackensack, Merrifield, All cities are in Minnesota | System Tech | | Ferriciean | New England, Tennessee, Louisiana, Georgia, Alabama, GSA, North Carolina, Virginia | East Division TAC | | IsdnWolf | Cleveland TN/Dalton, GA Cluster, Alcoa, TN cluster, Morristown, TN Cluster, TriCities, TN Cluster | Network engineer | | iunderwood | New England KMA - Mass. | Network Engineer I | | Layer8 | Covering: Southwest MI Areas, in and around Coldwater; Kalamazoo; Middleville; Allegan; Allendale; Rockford; Greenville; Big Rapids; Holland; Grand Haven; Whitehall | Network Engineer | | *netmon | NC/Va Areas | | | | | RayzrShrp | WI/MI/MN/NE/CA | Network Engineer | | | *SMOKE | Greenville, SC; Spartunburg, SC; Anderson, SC | System Tech, 6yrs. Area of coverage: From Greenville To Anderson and all in between | | *sittin_tech | Rochester, MN area. | Service Tech with Charter since 2001 and contracted with them prior to that. | | | | Back to the Charter HSI forum.
feedback form
feedback form
by nozero edited by skj
last modified: 2009-02-08 16:36:01 |
