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10.0 General Questions
With that in mind, note that this Cisco forum is not official Cisco support. All info on this forum are presented "as-is"; no guarantees are provided. If you like to have the actual Cisco support or dedicated Cisco engineer to help you, then you should open up a TAC case with Cisco or hire a consultant.
Check out the following FAQ to understand further of how this forum works
»Cisco Forum FAQ »How This Forum Works
Where users of Cisco equipment help each other solve issues, discuss the latest products and discover ways to get the best performance from their equipment.
Therefore any posts, comments, and suggestions come from pretty much any Cisco users; which is no way to reflect official Cisco support. All info on this forum are presented "as-is"; no guarantees are provided. If you like to have the actual Cisco support or dedicated Cisco engineer to help you, then you should open up a TAC case with Cisco or hire a consultant.
Following are lovely threads to roughly describe how this forum is formed into a nice, supportive, and informative environment. If you are new to this forum, only reading threads, mostly posting questions, or rarely contribute suggestions or thoughts; then you are recommended to read them to understand how this forum works to avoid any improper expectation. Have fun! :)
How do I ask a question on a professional forum?
»Increase in anonymous posters recently?
»My questions are reminded unanswered.
»[Config] Two Tier Firewall Configuration
»[Config] VPN issues
These contributions are based on good citizenship act and are done in spare/personal time when available, in addition to members' varying degree of Cisco and network technology practices. Therefore there might be a situation where the FAQ does not provide complete, detail, or step-by-step description. Some FAQ may not even have proper English words or sentences since the FAQ is more of free-mind expression and governance.
Further, this FAQ (including this forum threads and responses) should never be considered as official Cisco support nor official best-practice implementations. All info is provided as is with no guarantees or SLA, although every member should try to chip in to help other member. If you think this FAQ needs some improvements of sort, please do not hesitate to provide such improvements with complete, detail, and step-by-step info. FAQ rewrite proposal with elegant English descriptions from a professional technical writing editor or from somebody with technical writing background will be most appreciated.
Hopefully you will somehow benefit something after reading and reviewing this FAQ contents as FAQ improvements are always in a progress. Don't forget your FAQ and forum contribution to keep this forum informative and be the best.
Following is a thread that may help illustrate how this FAQ nature and this forum in general are like.
»Let's Thank the DSLREPORTS volunteers
Required prerequisite reading
»Cisco Forum FAQ »How This Forum Works
If you have a network or configuration problem, or just a question of anything; please try to see if your questions have already been answered either in the forum or in this FAQ list. This way, you don't have to wait for anything since the answer you are looking for is already available.
When your question is not yet answered, post the question to the forum first. Do not post the question to this forum's FAQ since most likely people will not know if you have such question, causing your question will not be answered. When you post your question to the forum, people will know you have a question; leading that someone should be able to answer shortly.
Ask Questions To Forum Members (Starting A New Thread)
First go to the Cisco Forum. Then just click on the New Topic button.
You will then see a window where you need to post questions. Please put as much info as possible with highest degree of detail including what you have done so far to try to self-resolve and then follow up with all questions or requests posted on the thread in timely manner to maintain positive, helpful, and informative forum environment.
When you do already have informative thread, link, or description that you think will help a lot of people; click here to submit the information to this FAQ. It will be reviewed and, if accepted, will appear here soon.