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1.1 E-mail

PC Access
There are many e-mail programs available. Windows users can use Microsoft's Outlook,
Outlook Express & Windows Mail (Vista).
Other popular clients are Thunderbird, Eudora and Pegasus.

Available is a comparison of e-mail clients: »en.wikipedia.org/wiki/Comparison···_clients

Web Access
You can use Mail2web. Use your Comcast email address and password for the basic login (make sure to use the full username@comcast.net as your username). In the Advanced section, use mail.comcast.net as the POP3 server, then user name and password.
You may also try E-mail Anywhere and enter your email address (username@comcast.net) and then your password.

Available is a comparison of webmail providers: »en.wikipedia.org/wiki/Comparison···roviders

*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.

by Scott See Profile edited by Johkal See Profile
last modified: 2008-11-01 14:39:33

This forum thread was written for customers transitioning from ATTBI to Comcast, but it contains information that is helpful regarding reducing spam to any e-mail account: »Points to consider when your ATTBI address changes


Thanks to newview See Profile

*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.

by draven See Profile edited by Johkal See Profile
last modified: 2008-11-01 14:39:50

If it is a secondary account, you can login your primary account via Comcast's portal at »www.comcast.net and change the password.

If you lost the primary account password, you will have to call Comcast and get the right person that will reset it for you (1-800-COMCAST).

*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.

by File Quit See Profile edited by Johkal See Profile
last modified: 2008-11-01 14:40:08

When you are traveling and not on the Comcast High-Speed Internet network, you will need to make some minor adjustments to your Outlook Express settings in order to send and receive e-mail.

To configure Outlook Express for access when traveling:
•Open Outlook Express, select the Tools menu and click Accounts.

•Click the Mail tab to make it the active window. Select the Comcast account name you want to verify or reconfigure, then click the Properties.

•On the General tab, ensure that the E-mail address listed is your comcast.net address.

•On the Servers tab, enter mail.comcast.net in the Incoming Mail (POP3) field and smtp.comcast.net in the Outgoing mail (SMTP) field. Click "My server requires authentication" and then click Settings.

•On the Outgoing Mail Server settings page, select Use same settings as my incoming mail server and then click OK.

•On the Advanced tab, enter 465 in the Outgoing mail (SMTP) port number field and 995 in the Incoming mail (POP3) field. For both, click This server requires authentication (SSL).

•Click OK and then Close and you will return to the main Outlook Express window. You should now be able to send and receive e-mail using Outlook Express when you are not on the Comcast High-Speed Internet network.

Note: This will also work with any POP3 compatible e-mail client, such as Thunderbird. The dialogs will be a little different, but inputting the information above in the right areas will produce the same effect.

Thanks to Teriwyn and the Comcast.net FAQ's

*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.

by File Quit See Profile edited by Johkal See Profile
last modified: 2008-11-01 14:40:57

With the current version of Mozilla Thunderbird (17.0.6 updated) setting up email for one of your domains is simple, but not clearly described anywhere. Using as an example a domain called domain.com that you wish to use, the following procedure should enable you to both send and receive mail through your domain.

Under Tools -> Account Settings, find the button for Account Actions, and in the drop-down, select "Add Mail Account". Fill in the label you prefer in the first box (something you will easily recognize in the accounts column, like zelda@domain.com). In the next line, put your full email address. Enter your password (for the email account at your domain, not the comcast password). Now the tricky part: Click on continue, but IMMEDIATELY click on 'stop' in the next screen so that Thunderbird does not configure the account for you.



You should have something like this:



Now go back to the left column in the Account Settings screen, scroll down and find the account you set up in the first step. Click on it.

Be SURE to check that the incoming settings are for a POP account, if that's what your domain uses.
Click on "Manual Setup". This will return you to the account setup screen. Scroll down the left column and find your new email account. Leave it alone for the moment. Scroll to the bottom and click on "Outgoing Server". In the window that opens, find the automatically generated SMTP (In this example, it would say "smtp.zelda.com"). Delete it. Now click on "Add". A new window called "SMTP Server" will open. Call this setting the same or similar to your earlier selection: zelda@domain. In the Server Name box, enter "smtp.comcast.net". Finish entries in the other boxes as shown. The port must be set to 587.



Click "OK" and go back to the left column in the Account Settings screen. Scroll down to your original new email account. Click on it, and in the right column, find the line that says, "Outgoing Server (SMTP):" In the drop-down, find your new SMTP settings. In this example case it is listed as "zelda@domain.com - smtp.comcast.net". Select it. This is very important.

Next click on the "Server Settings" line under the email account. Set it up as shown below.



You should now be able to send and receive email via your domain.

by KeysCapt See Profile edited by Johkal See Profile
last modified: 2013-05-14 17:00:52



Recommended
Only If Needed
Incoming Mail Server - Name
mail.comcast.net
mail.comcast.net
Incoming Mail Server - Port Number
995 (POP3)
110 (POP3)
Outgoing Mail Server - Name
smtp.comcast.net
smtp.comcast.net
Outgoing Mail Server - Port Number
465 (SMTP)
587 (SMTP)
SSL Encryption
checked
unchecked
Authentication
Comcast ID and Password required


*Additionally, Comcast has detailed configuration information for a number of e-mail clients here.




*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.



by File Quit See Profile edited by Johkal See Profile
last modified: 2013-11-16 09:26:53

Even if you do not use Comcast's mail servers, certain programs/trojans known as spyware/malware may use your computer to transmit unsolicited commercial messages (spam). Trying to remove these programs is often a hassle, and hard to do. There is no definite way to removing each and every one, however these steps do work for most people having problems with pop-ups/spam sending programs/other malware. If you have another tip that helps to remove these programs, IM one of the FAQ editors and we will add it in here.

Here's what you can do to remove this junk from your system:
1. Run a virus scan with your antivirus software or use a web based service like Trend Micro's Housecall virus scanner.
2. Download ad-aware from: LAVASOFT
3. Once you install it, run it's web-update feature.
4. Select a thorough system scan for your hard drive(s).
5. Let it scan through everything.
6. When it is done, right click on one of the objects found and go to select all. Then click next and confirm you want to delete it all.
7. Follow the steps in this FAQ's entry to check for any other programs that would send spam. »Security »I think my computer is infected or hijacked. What should I do? .

To be on the safe side, you may want to invest in a software firewall and configure it's settings and have it block anything suspicious. Also, for a courtesy, call Comcast's abuse department and tell them you removed the software sending spam from your computer.

*This FAQ is based on user knowledge from a volunteer core of BroadbandReports' members. This FAQ in no way constitutes official information from Comcast or any of its affiliates.

by File Quit See Profile edited by Johkal See Profile
last modified: 2008-11-01 14:41:37