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4. Networking and Sharing

Cox will allow you to create a home network and have helpful FAQs on their support page. However, if you do have problems with your connection you may be required to connect your modem directly into a computer since Cox will not support home networks due to the complexities and numerous configurations they can have.

"I think it's pretty safe to point out that the option "enable WAN requests", if your router has that option, makes your router pingable, and thus can be troubleshooted by a Cox tech. It'll simply appear as the primary machine on the network."

Thanks to MetalMorph for that.

by scavio See Profile edited by redxii See Profile
last modified: 2002-03-26 00:12:08

Cox blocks a number of ports and services for security reasons and to ensure consistant service to all of our users.

A complete list of blocked ports and rationale is at: »ww2.cox.com/residential/support/ ··· 00000000

Feedback received on this FAQ entry:
  • They indicate they do this for security reasons but I say BS.

    2014-10-12 16:57:55

by NoVA_CoxUser See Profile edited by No_Strings See Profile
last modified: 2012-07-27 09:30:25

Quite simply, it is to reduce spambots.

If you are in such a situation that you are away from home, say in college, there are two ways around this:
-Use Cox's webmail
-Specify an alternate SMTP server, that you have access to such as your school's mail server, in your e-mail client.

You will probably prefer to use an e-mail client. The incoming server will not change, but you will need to consult your network administrator on getting details for changing your SMTP server.

by redxii See Profile

For DNS servers you can find the addresses this way:

For Phoenix:

Name: ns1.ph.cox.net

Name: ns2.ph.cox.net

You can also find them fairly easily w/ DOS' NSLOOKUP command following Cox's DNS server naming convention.

e.g. NSLOOKUP ns1.xx.cox.net and NSLOOKUP ns2.xx.cox.net where the "xx" is the local area's two-letter code. (or taken from »Cox HSI Router Abbreviations »What are the Cox Router Abbreviations? )

by stanley_qaz See Profile edited by No_Strings See Profile
last modified: 2009-11-01 20:13:54