• Where do I find technical support from D-Link?
• WHAT SHOULD I DO BEFORE POSTING MY QUESTION HERE?
• ** Be sure to check these Broadband Reports.com Networking FAQs! **
• What other places exist where help may be obtained?
• Is this an official D-Link forum? (Disclaimer)

The following technical support channels are available from D-Link.

•D-Link USA Support Site »support.dlink.com includes Drivers, Firmware, Product Manuals, Quick Installation Guides, Knowledge Base, and Tech Support Contact Information. (Some firmware and software may be designated for use in the USA.)
•D-Link Regional Support Sites »support.dlink.com/international/
•D-Link's TechSupport FAQ - »support.dlink.com/faq/ is an indispensible tool for finding solutions. Often solutions found here apply directly to other products of similar design.
•D-Link KnowledgeBase - »support.dlink.com/supportfaq/ is an excellent way to browse for information relating to a specific product.
•D-Link E-Mail or Telephone Support - »support.dlink.com/contact/

Note that this forum is not listed above. That is because this forum is not sponsored by D-Link. From time to time, D-Link Technical Support representatives appear here -- and they are welcomed.

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by funchords
last modified: 2005-07-18 17:33:48

Before posting your question, you should search to see if your issue has been handled before. You should check the topics covered in our wonderful Frequently Asked Questions (FAQ). And you might also check this FAQ Q&A: /faq/12879.

Then, come back and visit the /forum/dlink forum and click the button near the top that says "Post a New Topic."

In the Subject of your message, post something specific that will make it likely that someone knowledgeable about your issue will read it. Avoid generic subjects as they make it unlikely your problem will be read.

•Poor Subject: Router issue
•Better Subject: DI-699 Router WAN Port connection dead

In the body of your message

•Be specific about the pertinent item -- which device, which hardware version, which firmware/driver version, and etc..
•Don't just say that you have a problem ... but what is the problem? Be specific about what happens, the exact text of the command you are trying or the error message you are receiving, and etc..
•What are you trying to accomplish? You might be approaching a problem from a difficult angle -- if readers understand your goal, they might be able to offer a better solution.
•Please use correct English and Netiquette. This forum has an international audience and the issues and solutions offered here can be searched for many years to come. Capital letters, punctuation marks, and paragraphs are not only appreciated, they are necessary. Please treat everyone with dignity and respect.

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by funchords
last modified: 2005-12-29 22:13:49

•Wireless FAQ
•Wireless Security FAQ
•Networking FAQ

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by funchords
last modified: 2005-12-31 13:52:08

There are a number of official and unofficial sources for help with using D-Link products in your network.

Other Resources on Broadband Reports: Don't just check out the forum, check out their FAQ's!

• Wireless Forum
• Networking Forum
• Wireless Security Forum
• Wireless Service Provider Forum (WISP)
• Hot Deals Forum

D-Link Official Forums:

•D-Link Germany (in German)

D-Link download sites: Note: Many sites provide firmware updates in their own geographies which are not supported by D-Link Technical Support in the customer's local geographies.

• USA
• Australia
• Hungary
• Germany
• Russia
• Sweden
• Italy

Other useful Resources, specific to D-Link: thanks rperkin

•D-Link Forum (Germany)
•Broadband Buyer (UK)
•Movimento Wireless Português (Portugal)
•Port Forward provides help forwarding ports for your application or game

Other useful Resources, not-specific but includes substantial D-Link information: thanks rperkin

•Whirlpool Covers D-Link's T-Series, but also non-D-Link products(Australia)
•eXpansys D-Link Forum(UK)
•Zen an ISP providing helpful D-Link tips
•adslguide DSL Hardware forum, also see the main site

Please report any additions, changes, or broken links. .

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by funchords
last modified: 2005-11-14 19:22:07

No. This forum is simply one small part of BroadbandReports.com (BBR) -- which contains dozens of forums specific to technologies, interests, and brands of products. The topic of this forum pertains to D-Link products, but is not intended to signify any positive or negative light on those products.

Without contradiction to any other BBR statement, in this FAQ and forum:

•Use of trade marks - Any mention of a name, brand, mark, or product is for identification purposes only and is not intended to imply any granted permission by their owners. Those names, brands, or marks remain the property of their respective owners.
•Authors' own opinions only - Unless otherwise stated by the author of an item, the author is stating an opinion that belongs to the author alone -- and not their employers, associates, or this system. The reader accepts the authors' advice with the understanding that the reader, not the author, is responsible for any and all impacts of following that advice. Any claims of fact should be taken in the total context of whether the author is relatively or completely anonymous, whether the information can be verified, whether ther is a bias or motive, among other factors.
•Passively Moderated Forum - Information is posted directly to the forum prior to being screened by a moderator. A moderator may, after the fact, edit or remove an item. A moderator may not read all of the messages. That an item appears, or continues to appear, in the forum or FAQ does not imply approval by a moderator. The reader should use the notification controls to notify the moderator of any message does not comply with the rules or intent of the forum, this system, common customs, or any laws.
•Dated, Incorrect, or Incomplete Material - There is no responsibility to correct or remove material that is believed to be inaccurate. Readers should consider that any information they read might contain errors or omissions.

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by funchords
last modified: 2005-07-18 17:33:36