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1.0 General Information

•Do not "hijack" someone else's help thread by jumping in with your problem. Start your own thread about your problem. This makes it easier for the Techs to keep track of "Help Requests".


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by sashwa See Profile

Yes.

The following member(s) are official DSLExtreme representatives that frequently monitor the forums and are available to answer your questions.

dslx_gm See Profile - George is the General Manager of DSLExtreme.

dslx_tech1 See Profile - Ryan - 6:30am to 3:00pm PST Monday-Friday.

dslx_steve See Profile - Steve - 7:30am to 6:00pm PST Thursday-Sunday.

dslx_ivan See Profile

by Bill See Profile edited by sashwa See Profile
last modified: 2011-04-04 20:55:39

Most likely, no.

You are probably too far from the CO/RT. DSLX provides service over Verizon/AT&T lines and the same distance restrictions apply.

by Bill See Profile
last modified: 2006-06-12 11:37:20

Thirty days prior to the end of your one year contract, you will receive a notice giving the option to renew. If you choose not to renew you will be placed on a month-to-month account at a slightly higher rate. If you choose to renew you are typically given a rate that is around the promo rate or slightly higher. The price depends on the packages and network provider that you are on. You will be able to see the pricing under the members section by selecting modify subscription 30 days prior to your anniversary date.

These threads talk about this:

»What happens after the year's up?

»Re: What is the pricing?

by sashwa See Profile

If you are under contract the termination fee is $250 or the remaining months on your contract - Whichever is less.

Said by dslx_gm See Profile here: »Re: Considering U-Verse and have questions

by sashwa See Profile

The Supplier Surcharge is comprised of Federal Universal Service Fund recovery fees that are still charged on core components within the DSL Extreme network as well as a supplier imposed surcharge which is not a tax or government imposed fee.

The Supplier Surcharge Recovery fee is $2.88 per month. 




by sashwa See Profile
last modified: 2014-09-12 10:58:08

DSL Extreme Reviews

Currently DSLReports has many reviews of DSL Extreme from DSLR users.

You can also see how DSL Extreme rates head-to-head with other providers by going here

by Bill See Profile
last modified: 2005-01-23 13:52:29

»www.dslextreme.com is the offical DSL Extreme website.

by Bill See Profile edited by sashwa See Profile
last modified: 2010-03-04 20:00:55