3 5100 Efficient Networks Forum FAQ | DSLReports.com, ISP Information

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3 5100

Where can I find the 5100 Router User Guide (v2.1)?

It's available below (Requires the FREE Adobe Acrobat Reader):

5100, 5200, 5400, 5500 User Guide Revision 2.1 [3.3MB PDF file] Old dead KB link.

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by Doctor Olds
last modified: 2010-11-16 02:16:38

Is there a Quick Start Guide for the 5100 Modem?

Yes. It is available below (Requires the FREE Adobe Acrobat Reader):

5100/5200 DSL Modem Quick Start Guide (post-Aug 2002 models)

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All of the 5100 links are dead!

2012-01-02 02:52:10

by Doctor Olds
last modified: 2004-05-16 02:21:14

I have a 5100 0r 4100 from AT&T/SBC, where is setup info, tips, & help?

Primarily in your ISP's support Forum here at BBR and which one you should choose from in the list below depends on your region of the US. The 5100 (and the new 4100) that AT&T/SBC uses is Crippled and running Customized Firmware per AT&T/SBC's specifications using a Branded Web Interface. It is completely different from a Retail 5100/4100 Router, PPPoE Modem or Bridge series. We'll still try to help you out on basics, but you'd be better served by choosing one of the AT&T/SBC Forums below especially if you are having any kind of connection or setup issues. Thanks for your understanding.

AT&T/SBC Forums at BBR

• »AT&T Midwest
• »AT&T West
• »AT&T Southwest
• »AT&T Northeast

The following links below are taken from the various AT&T/SBC FAQ entries to help you find what you need quickly and to prevent over-duplication of information in multiple FAQ locations at BBR.

»AT&T Midwest/Ameritech FAQ »Efficient/Siemens 4100 modem setup and Reference Info

»AT&T Midwest/Ameritech FAQ »Where can I get the 1.0.0.53 firmware update for the 4100?

»AT&T Midwest/Ameritech FAQ »Explaination of the lights on the Speedstream 4100/4100b DSL modem

»AT&T Midwest/Ameritech FAQ »Where are the Line Stats in a 5100b or 4100?

»SBC DSL FAQ »What are the lights and what do they mean?

»AT&T Midwest/Ameritech FAQ »Funhouse info on the original 5100a Modem including how to get at line stats

»AT&T Midwest/Ameritech FAQ »Funhouse 5100b Setup and Reference Info

»SBC DSL FAQ »Can I change the default IP of 192.168.0.1

»SBC DSL FAQ »Why doesn't my Router work with the 5100B

»AT&T Midwest/Ameritech FAQ »How to use the standard 5100B as a simple router

»SBC DSL FAQ »What is the current software Version?

»SBC DSL FAQ »What is the latest firmware update for my 5100B?

»SBC DSL FAQ »How can I put the 5100b in bridge mode?

»AT&T Midwest/Ameritech FAQ »Images of the 5100b and it's GUI

»SBC DSL FAQ »In regards to section 3.1, 5100b

»SBC DSL FAQ »How to setup the 5100b or 4100 with a router/hub

»AT&T Midwest/Ameritech FAQ »Where can I get the 1.0.0.53 firmware update for the 5100b?

»AT&T Midwest/Ameritech FAQ »Links to BBR's 5100b FAQ's and info.

Which contains the following sub-entries:

»SBC DSL FAQ »How do I setup the 5100b to connect to the internet?

»SBC DSL FAQ »How can I put the 5100b in bridge mode?

»SBC DSL FAQ »What are the lights and what do they mean?

�This thread touches on the 5100b

Efficient KB Articles (5100a and 5100b)

5100a - How to configure to connect to a firewall or router

Note: These instructions apply to the 5100a only. The 5100a only has 4 lights in the front of the unit and the 5100b has 5 lights. Please verify that you have a 5100a modem before proceeding.

5100b - How to configure to connect to a firewall or router

Note: These instructions apply to the 5100b only. The 5100b has 5 lights in the front of the unit and the 5100a only has 4 lights. Please verify that you have a 5100b modem before proceeding.

Updated Firmware for 4100 and 5100b for AT&T/SBC units only! [December 2005]
»subscriber.communications.siemen···re.shtml

Multiple fixes are involved and all AT&T/SBC Customers should upgrade their modems to this Firmware if applicable. The 4100 will be upgraded to D240-A5F (SBC53) code and the 5100b will be upgraded to E142-A2B (SBC53) code level.

quote:
contains fixes for AOL for Broadband 9.0, DSL power-off enhancements, a fix for restoring the modem�s memory, multiple fixes to the statistics web page, enhancements to DHCP, and a security fix.

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by Doctor Olds
last modified: 2006-06-17 17:47:15

I have a 5100 from Earthlink, where can I get setup info, tips, and help?

All questions regarding Earthlink's 5100 UHP Modem should be posted in the »Earthlink DSL Forum and not the Efficient Forum as it is not like a Retail 5100 Router, PPPoE Modem, or Bridge. We'll still try to help you out, but you'd be better served by the »Earthlink DSL Forum and the »EarthLink DSL FAQ page.

Quick FAQ links for faster help:
»EarthLink DSL FAQ »What are the VPI/VCI modem settings for Earthlink ADSL lines?
»EarthLink DSL FAQ »What DNS servers are used with Earthlink/Mindspring ?
»EarthLink DSL FAQ »How can I disable router mode on the UHP modem?
»EarthLink DSL FAQ »How do I setup the UHP modem?

Read this FAQ for much more detail: »EarthLink DSL FAQ »What is a UHP modem?

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by Doctor Olds
last modified: 2004-05-23 04:51:09

What is the username and password for the 5100?

The default username and password is the same as the 5200: [admin/admin]

What is the username and password for the 5200?

Hint: If your ISP has changed it, then only a reset will remove it on the Web Interface. Reset instructions are located only in the User Guide.

Note: Don't confuse the Web Interface Login Username/Password with a ISP Customized Admin Username/Password for the configuration since that is not the same. If your ISP has set that up in your Modem/Router then you must request the Username/Password from them as a reset doesn't change that.

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by Doctor Olds
last modified: 2010-03-14 23:48:59

Where can I get updated Firmware for the Earthlink 5100 UHP Modem?

Read the two sections below (the Firmware links are included):

Going by filename, the second Firmware appears to be newest.

1) Update_E141_A2C
2) Update_E141_A2K

Earthlink UHP Update [Update_E141_A2C]

Please note: Efficient no longer supports this product, and no longer provides for the downloading of this firmware. However, the files are still available via the Wayback Machine (web.archive.org).

»web.archive.org/web/200612292020···re.shtml

To update your Efficient 5100 EarthLink-UHP Modem to this firmware:

1. Connect to the internet. Begin downloading the update file by clicking Download Update below. When prompted, save the update file to your Windows Desktop.

Download Update

2. Once the update file has downloaded, double click Update_E141_A2C to begin the update process.

Note: Your modem must have an ethernet connection to your PC and your PC must be properly configured to communicate with your modem.

3. Click the Update Firmware button when it appears on your screen.

4. Once the update is complete, click "OK".

5. Click the Cancel button to exit the update application.

6. Your update is now complete. Reconfigure your modem with your username and password to establish a connection to the internet.

7. After you have successfully connected to the internet, you can delete Update_E141_A2C from your Desktop.

Earthlink UHP Update [Update_E141_A2K]

»subscriber.communications.siemens.com/uhp/

To update your Efficient 5100 EarthLink-UHP Modem to this firmware:

1. Connect to the internet. Begin downloading the update file by clicking Download Update below. When prompted, save the update file to your Windows Desktop.

Download Update

2. Once the update file has downloaded, double click Update_E141_A2K to begin the update process.

Note: Your modem must have an ethernet connection to your PC and your PC must be properly configured to communicate with your modem.

3. Click the Update Firmware button when it appears on your screen.

4. Once the update is complete click OK.

5. Click the Cancel button to exit the update application.

6. Your update is now complete. Reconfigure your modem with your username and password to establish a connection to the internet.

7. After you have successfully connected to the internet, you can delete Update_E141_A2K from your Desktop.

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by Doctor Olds edited by lev
last modified: 2010-07-08 06:39:36

Can I see what the Web Interface of the Earthlink Customized 5100 looks like?

You can take a Virtual UHP Tour here:

Virtual UHP Web Interface
»broadband.earthlink.net/uhp/vapps/broadmax/

Below is what the main page of the Web Interface looks like:

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by Doctor Olds

Can I see what the Web Interface of the SBC Customized 5100s look like?

Yes, thanks to the great posters at BBR that share their knowledge (and screen shots) with us:

There are two 5100s from SBC. The original 5100 Bridge (also known as a 5100a)

SBC 5100 Bridge (aka 5100a)

and the new and current 5100 PPPoE Modem (also known as the 5100b)

»SBC SS 5100b config page pics

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by Doctor Olds

Can I see what the Web Interface of the Retail 5100 Router looks like?

Sure. The main Page is below:

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by Doctor Olds

Where can I get the newer Firmware for the SBC 5100b (locking up fix)?

NOTE: Requires updating from the modem's GUI

Link to Siemen's SBC upgrade webpage:
»subscriber.communications.siemen···re.shtml

Working links at Archive.Org Wayback Machine as of 01-22-2011
»web.archive.org/web/200707010400···re.shtml

»web.archive.org/web/200707021043···0b.shtml

Installation instructions from the Efficient website follow.

Updating the firmware on the modem using a firmware pack

1. Plug the Yellow Ethernet cable from the 5100B modem in to your computer.

2. Open the web browser and enter »192.168.0.1 in the address bar, and hit "Enter" key. (You might need to disable any firewall software if unable to access the modem GUI.)

3. Click the "Advanced" button in on the left hand side to toggle expanding the grey button list providing more options.

4. Click the grey "Update Modem " button.

5. If you are prompted to "Enter the Modem Access Code," then enter the Modem Access Code that is located on the yellow sticker on the bottom of the modem, then click the "Continue" button.

6. Click the "Browse�" button and then select the location of the "004-E142-A13.upg" update file on your Desktop (or folder on your hard drive where you chose to keep it).

7. Then click "Open" to accept that selection and it should return to the GUI.

8. Click the blue "Update Software from PC" button at the bottom of the GUI.

9. Once the file has been uploaded to the modem, you will see a screen saying "The software update completed successfully!" and "The modem will now reboot to let the new software take effect."

10. After the modem has restarted, you will see the normal startup Login GUI screen with a red warning message saying that "the log on restart is not recommended."

11. Click the red underlined text where it says "Click here to clear the log on restart." This will turn off Persistent Logging. The Persistent Logging feature should only be activated by a technician during trouble-shooting procedure.

12. If you are prompted again to enter the Modem Access Code, enter the Modem Access Code that is located on the yellow sticker on the bottom of the modem, then click the "Continue" button. (Once the code has been entered, keeping the log on restart will be disabled and the warning message will go away.)

13. When the Log Page reappears excluding the (Click here to Clear the Log on Restart) message, you can now close GUI Browser.

14. Now, the firmware has been upgraded, and the modem is ready to use.

Note: If the original location goes missing or 404 - Not Found then the 5100B Update File (005-E142-A2B-SBC53-5100B.zip) is archived 4 times at the Way Back Machine at Archive.Org:

1] »web.archive.org/web/200706232027···100B.zip
2] »web.archive.org/web/200707021043···100B.zip
3] »web.archive.org/web/200710261956···100B.zip
4] »web.archive.org/web/200712062316···100B.zip

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I had myself removed as an editor of this FAQQ because of this broken link and those like it. The Wayback link at the bottom is broken; there may be a new one out there that might work for a while, but I felt that the site should start hosting the files, as the people that were Efficient are long gone and don't care about firmware for unsupported, older product, and at the very least, we could have contacted them to find out, or give them 30 days to object. Fatness wanted me to find a "reliable third party hosting site". I don't have time for something I don't really care about. If someone had a problem with an Efficient modem, I'd tell them to buy something new, or at least something not as old from eBay. Not like I had that much to talk about with Doctor Olds lately, but I'll miss having even this connection. Take care guys. I'm already off the FAQ.

2011-01-22 01:08:31 (lev )

by Doctor Olds
last modified: 2011-01-22 15:46:10