• What is the SpeedStream 5360
• What connection ports does the 5360 offer?
• Do I need any other hardware/software to use the 5360?
• What does it mean when the pwr light is steady but all other lights flash?
• Why can't I get a green 'enet' light?
• Can I telnet into the 5360?
• Does the 5360 support syslog, snmp traps, etc.?
• What is the default IP address of the 5360?
• How can I get firmware upgrades for the 5360?
• Speedstream 5360 (Part #060-5360-023) Slow Surf Firmware fix?
• Is there a list of 5360 Articles from Efficient's KnowledgeBase?
• Where can I find EnterNet 300 1.5c for changing the VPI/VCI in the 5360?

The SpeedStream 5360 is a DSL Modem/bridge similar to a SpeedStream 5260. It claims to be an "improved" version. The only noticeable differences seen on the Spec Sheet is the addition of Multi-mode to the ADSL supported standards and up to 16 ATM virtual circuits.

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by mibsy edited by Doctor Olds
last modified: 2004-05-16 02:32:47

The 5360 has one RJ11 port for the ADSL Line and one RJ45 port for the 10 Mbps Half-Duplex Ethernet connection.

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by leevis edited by Doctor Olds
last modified: 2009-04-11 13:48:34

If your service provider requires that you use PPPoE, you will need a PPPoE software client (Enternet300, RASPPPoE, etc.) or a broadband router that supports PPPoE to establish a connection. If your provider offers a true "Bridged" connection, no additional software is necessary.

Also read What is the default IP address of the 5360?

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by leevis edited by Doctor Olds
last modified: 2008-09-21 11:00:06

This usually indicates a catastrophic failure of the modem. The quickest way to diagnose this problem is to unplug the Ethernet and ADSL connections and cycle the power. When the modem comes back on if, after a short diagnostic period (2 - 3 seconds), the lights continue to behave in this manner, you most likely have an unusable modem.

The only known solution is to replace it. Apparently an incompatibility between the Enternet 300 software (at least version 1.5b) and the SpeedStream 5360 causes it to enter this catatonic state.

Enternet functions known to trigger this problem include:

• Attempting to change the VCI/VPI settings with the Enternet software.
  
  
• Using the Enternet feature to "discover" the VCI/VPI settings of the modem.
  
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  by leevis edited by Doctor Olds
  last modified: 2004-05-16 02:34:40

  Why can't I get a green 'enet' light?

  First, make sure the Ethernet cable is connected to the RJ45 jack on the modem. Try swapping cables if you can't verify it is a good cable.
  
  The two most common reasons for no Ethernet link (enet) light:
  •Depending on what you connect the modem to, you may need a cross-over cable. If you are connecting directly to a computer or the WAN/Modem port of a DSL router, a standard, straight-through Ethernet cable should work fine. If you connect to a network hub, you will either need to put it in an "uplink" port or use a cross-over cable.
  
  •The port on the 5360 will only work at 10 Mbps. If you have a 100Mbps hub or switch that doesn't support 10 Mbps, it won't work. Also, if the network gear doesn't "auto-sense" the media but supports 10 Mbps and 100 Mbps, you may need to force it to 10 Mbps. The same goes for computer network cards. Your manufacturer's documentation or web site should describe how to do this.
  
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  by leevis edited by lev
  last modified: 2009-04-05 17:49:11

  Can I telnet into the 5360?

  No, the 5360 does not have a telnet or web browser interface.
  
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  by leevis edited by Doctor Olds
  last modified: 2004-05-16 02:35:50

  Does the 5360 support syslog, snmp traps, etc.?

  No, it does not support syslog, snmp, etc.
  
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  by leevis edited by Doctor Olds
  last modified: 2004-05-16 02:36:21

  What is the default IP address of the 5360?

  The 5360 does not have an IP address. It has a MAC (layer 2) address, which is used for sending (bridging) the data traffic between the client side and the ISP side.
  
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  by leevis edited by Doctor Olds
  last modified: 2004-05-16 02:36:58

  How can I get firmware upgrades for the 5360?

  Efficient Networks does not make them available through their web site. The modem and client software are typically supported through your ISP. Check their DSL support web pages.
  
  These are only two that are known:
  
  1] Efficient 5360 DSL Modem Firmware Upgrade
  NOTE: Only for the Speedstream 5360 DSL Modem with Part number: 060-5360-003
  
  Direct Link to file: 5360ModemUpgrade.exe
  
  2] Speedstream 5360 (Part #060-5360-023) Slow Surf Firmware fix?
  NOTE: Only for the Speedstream 5360 DSL Modem with Part number: 060-5360-023
  
  Direct Link to file: SBC_5360_Setup.zip
  
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  by leevis edited by Doctor Olds
  last modified: 2007-03-17 17:49:11

  Speedstream 5360 (Part #060-5360-023) Slow Surf Firmware fix?

  The "5360" is not a single kind of modem. The one labeled as part number
  "060-5360-023" on the bottom is very different from its
  predecessor: 060-5360-002. The 5360-023 was made as a simplified unit that
  removes certain diagnostic access to prevent user-inflicted
  problems. However it suffers from an Ethernet port bug.
  Fortunately there is an easy workaround and a cure.
  
  Simple Workaround:
  
  1. Power on the 5360-023 and allow the unit to fully boot.
  2. Power off and then back on very quickly.
  
  The Firmware Cure: Re-flash the Modem:
  
  See http://kb.efficient.com/article.asp?article=45494&p=351
  for the procedure and files required. This requires an MS Windows
  machine. Modems re-labeled as part 060-5360-123 are already
  re-flashed.
  
  The problem is caused by a 10/100 autonegotiation flaw. The unfixed
  modem works with some 10/100 connections and few, if any,
  10-base-T ports. For some it works better to the user's
  ISP's sites than elsewhere.
  
  Note: Alternate Download Location
  
  The Firmware is also available here »Re: dsl modem problem?
  
  Direct Link to file: SBC_5360_Setup.zip
  
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  by StillLearn edited by Doctor Olds
  last modified: 2006-05-08 07:20:53

  Is there a list of 5360 Articles from Efficient's KnowledgeBase?

  Direct links to Efficient's KnowledgeBase (in order of Rank from November 2003):
  
  5360 Firmware Upgrade
  
  Differences between 5360 and 5100 modems
  
  5360 FAQs
  
  5360 - Why You Don't Need to Configure it for TCP/IP
  
  5360 Quick Start Guide
  
  5360 FAQ
  
  How do the 5360 LED’s behave during the boot process?
  
  5360 - LED Indication of Internet Ready Status
  
  5360 - Drivers
  
  Trouble-shooting SpeedStream 5360 and 5667 Bridge LEDs
  
  5360 VCI/VPI Settings
  
  Troubleshooting Overheating
  
  5360 - Troubleshooting Display of VPI/VCI Connection
  
  Is it normal for my 5360 to have a slight hissing sound?
  
  Does it take longer for the 5360 to connect to the remote network?
  
  5200/5300 - Installing Drivers
  
  Discontinued Product Guides
  
  Product Registration (Extended Warranty)
  
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  by Doctor Olds
  last modified: 2004-05-16 02:38:43

  Where can I find EnterNet 300 1.5c for changing the VPI/VCI in the 5360?

  It is the same as used with the 5260.
  
  »Efficient Networks Forum FAQ »Where can I find EnterNet 300 1.5c for changing the VPI/VCI in the 5260?
  
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  by Doctor Olds