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10. Creating New FAQs
The guidelines for a good FAQ here should be that the FAQ sections and questions are all highly specific to the FAQ, and on-topic.
It's not really useful to have a FAQ explain what the term NID means, or how to get a gold star, unless the FAQ is, in the first case, a FAQ on network equipment terms, and in the second case, the site FAQ.
(The above is from a post by Justin)
That hurdle crossed, you will need to go to the All FAQs page to get started. At the very bottom of that page, you will see this box:
In the box, enter the short name for your FAQ. If it was for the Acme Widget forum, you might call it "acme". Then click on the "Create/Retrieve" button, and your FAQ will be started.
Next, enter the following URL into your browser address bar:
/faq/ and at the end, add the short name that you entered above. This will be the address for your FAQ.
On your new FAQ page, you will see these items:
Clicking on "Edit FAQ Properties" will take you to a page where you can start entering your headers. Pay close attention to the info in the section of this FAQ entitled Starting Out, because it's far easier to set these up correctly than to try to re-arrange them later.
If you get stuck, just get in touch with a mod.
Once these have been created, changing them involves a lot of tedious work, so it's far better to get them right before you proceed with the "meat" of your FAQ.
It is also recommended that you utilize a proven numbering system which will allow you or others to add sections later. To do this, skip numbers as you make topic headings, as in:
This makes it relatively easy for you or another FAQ owner to add a new topic at a later date, and still have room for more.
1. StartYou can still squeeze a topic header in by using decimals, such as 1.1 or even 1.11.
It's a good idea, when building a new FAQ, to keep this in mind as you number and name your topics and their sub-topics. Topics are indented based upon their numbering; a major whole number like 3 or 3.0 is at the margin; sub-topics like 3.1 are indented. A further "child" like 3.12 will be indented once again.
Careful consideration while naming your topics will result in a useful and orderly Table of Contents in the finished FAQ.
In general the FAQ should not be made public until such time as it is substantially complete and ready for approval.
New FAQ page, a problem will develop where that user cannot access the FAQ for editing.
If this happens, notify a mod, who will contact one of the mods who can repair the problem. It may take a little time.
Doing so will cause your FAQ to crash, and a site superuser will have to revive it.
Also, NEVER leave off the decimal after a topic number! Doing so will cause that topic to disappear and/or not be editable.
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