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4 Software Issues

You may download three gigabytes (GB) (not Gb - that's gigabits) from InsightBB's NNTP server during a three-day period. "Day one" of a given period is the first day that you do some downloading. Once you reach the 3 GB limit, you won't be able to download any more from the NNTP server until the fourth day. The next three-day period begins on the first day that you actually download something, not on the day immediately following a given three-day period. You can't build up "credits" for unused GB. Examples:
    •On "day one," you don't download anything at all. So, it isn't actually a "day one." However, the next day, you do some downloading; that day is day one for a three-day period.


    •On day one, you download 3 GB. You've "hit the cap," so you won't be able to download again until at least three days later (day four). On day four, you don't download anything, so you don't begin another three-day period. On day five, you do download something, so that becomes your new day one.


    •On day one, you download 1 GB. On day two, you don't download anything at all. So, on day three, you can download up to 2 GB before hitting the cap. Instead, you don't download anything at all on day three; however, you can't carry those unused 2 GB to the next three-day period.


    •On day one, you download 1 GB. On day two, you download 1.5 GB. So, on day three, you can download up to 0.5 GB before hitting the cap. Instead, you download only 0.3 GB on day three; however, you can't carry the unused 0.2 GB to the next three-day period.



Insight Broadband Newsgroups

Web site:
- »www.insightbb.com

Servers:
- netnews.insightbb.com

Service details:
- Binary retention: 90 days
- Text retention - 1,200 days
- Bandwidth limit: 256k per connection
- Hosted by: Giganews


by fukitol See Profile edited by lilhurricane See Profile
last modified: 2009-11-21 13:42:03

You can access your e-mail "on the road" in one of three ways:

Through their Web-based e-mail access: http://commcenter.insightbb.com

(Thanks to Kurse0 See Profile for the link.)

OR

Turn e-mail forwarding ON for your account ( memberservices.insightbb.com/msws/EmailFwd ). This will allow you to forward any e-mail bound for your InsightBB account, to another e-mail address of your choice. It also has some options, such as whether you'd like copies of forwarded e-mail left in your InsightBB inbox.

OR

Use an e-mail client that supports SSL (secure connections) - e.g., Outlook or Outlook Express. To do so, follow the instructions in "Creating Remote Email Access" at the InsightBB Help Center ( help.insightbb.com/outlook/remote_access.aspx ). These instructions are specifically for Outlook and Outlook Express, but you should be able to translate these to your e-mail client.

Another option is: »www.mail2web.com/ which is 3rd party but offers a secure log-in


by fukitol See Profile edited by lilhurricane See Profile
last modified: 2010-06-26 18:00:53

For using Insight email from a non Insight connection (like on an iPhone), you need to enable authentication and use the following ports:

Incoming: 995 (pop3s)
Outgoing: 465 (smtps)

»myinsight.com/Help-broadband-ema ··· 7146.asp (Windows)
»myinsight.com/Help-broadband-ema ··· 7141.asp (Mac)

As submitted by whurlston See Profile


by lilhurricane See Profile
last modified: 2010-06-02 05:29:03

To remove the InsightBB software (in Windows):

1. Open Control Panel.
2. Double-click Add/Remove Programs.
3. Choose InsightBB.
4. Click Remove (or Change/Remove).
5. Follow the instructions given.

For a Mac, the instructions are probably similar. Please let us know if you find otherwise.


by fukitol See Profile
last modified: 2002-08-31 16:24:37

If you're looking for a way to remove the branding that is on the title bar in Internet Explorer, left behind after uninstalling the Insight software, which leaves the "Microsoft Internet Explorer provided by Insight Broadband, there are several ways to do it.

A quick solution to try would be Start > Run > and type (or copy/paste this exactly) Rundll32 IedkCS32.dll,Clear
Click OK. As long as the dll file is still there, this should fix it and if the file no longer exists, you'll just get the "Windows can't find ..." message.

If the above doesn't remove the branding and you're comfortable editing your registry, you can Open regedit, and go to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main and on the right look for Window title, and change it there.

There are also several free programs that you can use to change it, Spyware Blaster, freeware or TuneUp Utilities which is free to try.


by Macy See Profile
last modified: 2006-03-27 07:23:12

How do I reactivate a local account due to a location or hardware/software change, if the account activation CD process keeps failing over and over?

See »12.223.2.9 and follow the instructions given on Insightbb secure web site. This saved me an on-site service call because customer service was unable to determine why I could surf by IP but not by domain name. My account was good but not active for the local cable system.


by flw See Profile edited by fukitol See Profile
last modified: 2005-01-02 09:15:15