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1. General Questions·What are the Advertisied Speeds For Mediacom Online?
·Possible reason(s) for not having a faster upload
·What should my signal levels be?
·List of areas serviced by Mediacom
·Local home page for your area
·What is the Acceptable Use Policy for Mediacom?
·How Do I Configure My E-mail for Newsgroups?
·How to contact a Mediacom office for support
| | | Mediacom currently advertises:
Standard: 8000/512
Max: 15000/1000
If you need help tweaking, please visit the BroadBand Tweaks forum for TCP/IP tweaking assistance. Modifying your configuration to maximize performance is known as tweaking.
 feedback form
 feedback form
by Santa Fe  edited by wafen
last modified: 2006-12-21 18:07:26 | | | The "why can't we get a ###kbps upload??" has been discussed many times; particularly cable modem internet forums. Most users might run FTP servers, game servers, web servers, MP3 servers, or any other 24/7 activity dealing with the upload if it is fast. If the upstream is saturated, everyone will slow down to about the speed of the advertised upload. This is a TCP/IP flaw for just about all types on internet access, but only this will affect all the computers on the node rather than the single computer. There will be complaints about slow downs/huge pings/packet loss on your node. Say goodbye to gaming, hello to 56K.
DSL has more of an advantage over this. Because cable-modem users generally share a network loop that runs through a neighborhood, adding users means lowering performance in many instances. ADSL provides a dedicated connection from each user back to the DSLAM, meaning that users won't see a performance decrease as new users are added -- until the total number of users begins to saturate the single, high-speed connection to the Internet. At that point, an upgrade by the service provider can provide additional performance for all the users connected to the DSLAM. This doesn't exempt DSL users from running servers though.
The upload bandwidth use could be regulated with a cap, and a few dollars for extra MB over the cap. But still, there will be complaints about the limit. Some would want it removed.
There is no method to make everyone happy. You are just going to have to live with what you have...128 isn't all that bad for gaming, because pings are considerably lower than that of 56K, and casual uploading.
feedback form
feedback form
by RedXII1234
last modified: 2002-03-21 19:53:40 | | | Information on signal levels: http://homepage.ntlworld.com/robin.d.h.walker/cmtips.html#signal
Downstream power level (Receive): -15dbmV to +15dbmV
A value of -15 or worse indicates a poor downstream signal path. A tech would aim for a value close to the optimal 0 dBmV, but a good cable modem should be capable of working within the broader range of -15 to +15 dBmV, provided the downstream Signal to Noise Ratio remains good enough.
Upstream (Transmit): +8dbmV to +58dbmV.
A value within the range +25 to +55 dBmV is within spec with 40's the most common. The lower this figure is, the better the upstream path to the UBR. If the cable modem is going offline, and the upstream signal strength is at +58dBmV, then a poor upstream path is probably the problem.
Carrier/Noise Ratio: 30dB to 36dB .
The downstream Signal to Noise Ratio must be 23.5 dB or higher, and should ideally be 30 dB or higher. The lower ratio the more noise and the poorer the performance. The Cable Modem will have to keep requesting retransmissions of packets with uncorrectable errors.
reference: same link as above
feedback form
feedback form
by RedXII1234 | | | Mediacom currently offers their high speed internet access in the following areas:
•Brewton, AL •Huntsville, AL •Mobile, AL •Apache Junction, AZ•Clearlake, CA •Ridgecrest, CA •Sun City, CA •Dagsboro, DE •Gulf Breeze, FL•Milton, FL •Columbus, GA•Fitzgerald, GA •Ames, IA•Burlington, IA•Cedar Falls, IA•Cedar Rapids, IA•Davenport, IA•Des Moines, IA•Dubuque, IA•Iowa City, IA
| •Marshalltown, IA•Mason City, IA•Spencer, IA•Waterloo, IA•Chillicothe, IL•Clinton, IL•Jacksonville, IL•Mineral, IL•Moline, IL•Muscatine, IA•Rock Island, IL•Auburn, IN •Kendallville, IN •Knox, IN•Burlington, KS•Osage City, KS•Marshall-Calloway County, KY•Summershade, KY•Cloquet & Proctor, MN
| •Eveleth, MN•Hutchinson, MN •Litchfield, MN•Mound, MN•Pipestone, MN •Prior Lake, MN•Savage, MN•St. Peter, MN•Waseca, MN•Columbia, MO•Excelsior Springs, MO •Jefferson City, MO•Springfield, MO•Edenton, NC•Franklin/Sylva, NC •Hendersonville, NC •Brookings, SD •Vermillion, SD•Yankton, SD
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reference
feedback form
feedback form
by RedXII1234
last modified: 2002-03-12 20:15:21 | | | You can find the local home page for your community @ Mediacom OnLine.com.
feedback form
feedback form
by RedXII1234 | | | Mediacom's Online Accepted Use Policy (AUP) can be here. Please review it you have any questions, like if you can run a server, etc.
feedback form
feedback form
by RedXII1234
last modified: 2002-03-09 20:09:12 | | | Please use the following steps to configure Netscape for Newsgroups:•Open Netscape Messenger
•Click the NEWSGROUP icon in the Component bar
•Click EDIT
•A new menu drops
•Choose PREFERENCES
•The Preferences box appears
•Double-click MAIL & NEWSGROUPS
•A new list displays
•Select NEWSGROUP SERVERS
•Locate the Newsgroup Servers list
•Verify that NEWS appears as a choice
•If it does not appear, click ADD
•Enter mail.mchsi.com
•Locate the field labeled: PORT
•Find the field labeled: SECURE
•Verify that it is NOT CHECKED
•Click OK
Please use the following steps to configure Outlook Express for newsgroups:
•Open Outlook Express
•Click TOOLS
•A new menu appears
•Choose ACCOUNTS
•The Internet Accounts box opens
•Select the NEWS tab
•New options appear
•Click PROPERTIES
•Click the SERVER tab
•Verify that netnews.attbi.com appears as the name of your server
•If it is not listed, add it
•Click OK until you return to the browser window
Source/Reference
feedback form
feedback form
by RedXII1234
last modified: 2005-11-07 01:07:08 | | | For many online problems such as intermittent connectivity, slow speeds, etc. and most cable tv problems, you will need to contact Mediacom for support.
You can either send them an e-mail from
»www.mediacomcc.com/contactus.php
If you wish to contact a representative of Mediacom via phone, please refer to this site:
»www.mediacomcc.com/findlocal.html
For help with settings for e-mail and browsers use the support tools at »www.mchsi.com/
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By: lsvl - »How to contact a Mediacom office for support
feedback form
feedback form
by Bleek edited by RedXII1234
last modified: 2004-05-21 22:13:02 |
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