1. Before you order Millenicom FAQ | DSLReports.com, ISP Information

Table of Contents

1. Before you order

What is Millenicom?

Millenicom is a company formed in June 1998 that began as a sort of "reseller" or "go-between" for dial-up users. They had access to the networks of many of the largest dial-up ISP's of the day, so as to offer "redundant" service to their customers. From the beginning they have offered 24-hour customer support for their users in multiple forms.

Nowadays, they offer mobile broadband through the Sprint PCS and Verizon Wireless networks using the 1xEVDO, or simply EVDO, standard. To access these networks, they send customers "air cards", which are a type of USB modem, that access the wireless cellular network of your respective carrier and carry data, or simply the Internet as you know it. (Learn more about EVDO, aka Evolution-Data Optimized, at »en.wikipedia.org/wiki/Evolution-···ptimized)

got feedback?

by Belinrahs

What packages does Millenicom offer?

Millenicom offers 3 EVDO packages. Note that all packages have NO contract. Millenicom has a page on all their 3G offerings, see »www.millenicom.com/nmb.htm

Standard 5-gig Mobile Broadband @ $59.99/month: This is EVDO broadband offered via the Verizon network depending on which provider gives you better coverage. You are allotted 5-gigs of bandwidth per month. If you go over, Millenicom has the right to terminate your service. The modem (Pantech UM175) is provided and must be returned upon closing the account.

10-gig account with Verizon. If you buy the modem (Pantech UM175) at initial sign-up for $99.99, you will be upgraded to the 10-gig per month package.

Unlimited Mobile Broadband @ $69.99/month: This is only available for the Sprint and T-Mobile (HSDPA) networks, and are supported/activated by Simple Mobility. Verizon does NOT have unlimited service. This is EVDO mobile broadband without the 5-gig limit.

Unlimited Mobile Broadband "Bring Your Own Device" (BYOD) @ $69.99/month: Like the conventional Unlimited package, this is only for the Sprint network. This is EVDO mobile broadband without the 5-gig limit. The difference is that you are allowed to bring your own Sprint-compatible air-card for use on the service.

Any device that is compatible with the Sprint network is allowed on the BYOD Plan - including a MiFi.

got feedback?

Note that only 3G devices can be used on the BYOD plan. No cell phones, 3g/4g or 4g only devices. The unlimited plan used to provide a CDU-680 modem, but after replacing one, they will no longer replace it, and I have to buy a Sierra 598U or BYOD.

2010-11-28 12:53:17

by Belinrahs edited by Jim_in_VA
last modified: 2010-02-19 17:24:58

How do I contact Millenicom?

Customer Service:
Toll-Free: +1 800 996 1285
sales@millenicom.com

Technical Support:
Toll-Free: +1 888 925 4221
support@millenicom.com

Billing:
Toll-Free: +1 800 898 7072
billing@millenicom.com

got feedback?

by Belinrahs

How do I cancel my Millenicom service?

If you would like to cancel your Millenicom service, fill out the information and follow the instructions here:

»www.millenicom.com/cancel_accounts.htm

got feedback?

by Belinrahs

All FAQs » Millenicom FAQ » 1. Before you order