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1. Why use the Monitor

BBR Line Monitoring
A closer look at one of our site tools
Posted on 2005-08-14 08:00:05
Written by lilhurricane See Profile

Have you ever wanted to brag about your broadband connection's stability but lacked the proof? What about those days when your connection seems a little sluggish but you are not sure why? Did you ever get the impression that the ISP call center doesn't believe you really have a problem?

Let's take a look at an easy way to compare your DSL, Cable, Satellite or other broadband connection with your neighbor across the street or around the globe. With BroadbandReports Line Monitoring you can have a wonderful diagnostic tool that provides detailed & reliable up-to-the-minute information about your connections.

Continuous easy to read graphing setup for your convenience:

BroadbandReports Line Monitoring provides you with Hourly, Daily, Long & Short Term reports. These diagnostic reports will arrive weekly in your email inbox and are available online anytime and look just like this one.

You'll have an interesting way to instantly see how your line conditions compare with fellow members or neighbors.

Some of our individual forums are already on board with Line Monitoring:

The SBC Midwest - Ameritech forum has an Unofficial Status Page covering the service areas in Illinois, Indiana, Michigan, Ohio and Wisconsin. lev See Profile, Riss_Centaur See Profile and rolande See Profile can help get you added, step by step instructions can be found in the FAQ: Setup and How to Join

Southeast City Chat - which covers States in the Southeastern US including Kentucky, North Carolina, South Carolina, Georgia, Alabama, Mississippi, Virginia, Tennessee, and Florida here: Southeast Forum Line Monitor

Northern California City Chat - which has participants all over The Bay Area of San Francisco and beyond, located here: Northern California Forum Line Monitor

We are also providing line monitoring for the active AT&T Southeast Forum as shown here: AT&T Southeast Forum Line Monitor

So what do you need to get started?

1. A connection that is on 24/7, since that is the most effective way to monitor a connection. Those with Cable/DSL routers can take advantage of this easily, leaving the router on to be monitored. Those without routers will need to leave their PCs running at all times, staying connected through PPPoE software.

2. A BBR Line Monitoring Service Account . The service costs 1 Tool Point (approximately $1 per week).

The first week is free. After the first week, you'll need to acquire Tool Points to continue participating.

*Note: Your monitor will be terminated after the first week if you do not buy tool points..

Line Monitoring is now free if "part of a group" - see: »Line Monitoring FAQ »Join a Line Monitor Group - Free Service

Here is a great way to help support the site while enjoying a super way to monitor your connection with the tools that only the pros use!

For more information or assistance - or for inclusion to one of the above forums, please contact either: jazzman916 See Profile or lilhurricane See Profile.

We'll be happy to get you started!

The BBR Line Monitoring is for informational purposes only and does not in any way replace official status reports or support from your ISP. Thanks to RadioDoc See Profile and others who were integral in building the original concept.

*** The information in this article was put together by jazzman916 See Profile and lilhurricane See Profile.

by mjf See Profile
last modified: 2009-05-14 18:36:28

No, it isn't necessary.

If your IP address is held by your PC, then the monitor will show blank periods with 100% loss while your PC is off.

If your IP is held by your home router that is constantly powered, then your monitoring will show 24x7 results.

Feedback received on this FAQ entry:
  • This would be a good section to explain how to tell where your IP is 'held'.

    2013-02-27 13:23:23 (Scott Heath See Profile)

  • Over about 15 hours I am seeing no results. Is my setup incorrect?

    2011-09-21 11:18:48 (WilhelmK See Profile)

edited by mjf See Profile
last modified: 2005-12-01 17:50:17

This is an example of a line monitor report that is emailed weekly. These reports are also available online, anytime.

Feedback received on this FAQ entry:
  • the email status reports have an issue. The graphs you proved show the outages and the raw data shows the outages but the emails say "NO PACKET LOSS," what can i do to help solve this issue?

    2013-12-09 05:11:44 (digideth See Profile)

edited by mjf See Profile
last modified: 2005-08-24 14:14:46

Basic monitoring is (was) free for signups prior to September 25th 2000. This does not mean accounts prior to that date, it refers to monitoring begun and continuously maintained since before that date. If free monitoring was interrupted and then re-initiated, it is no longer free.

New signups cost 1 Tool Point per week, per module.

If you are a member of a line monitor group e.g. »[Services] Member Line Stats, then the monitor is free. See this FAQ entry »Line Monitoring FAQ »Join a Line Monitor Group - Free Service

edited by mjf See Profile
last modified: 2008-04-05 22:38:17

To join one of these groups contact the Host/Moderator of the respective group forum e.g. contact jazzman916 See Profile, Host/Moderator of the AT&T Southeast Forum to join the AT&T Southeast-NC line monitor group.

Important information:
A very important factor is the way you setup the account. Even if you have a static IP, you must create the account as a dynamic IP. You have to check the dynamic box and enter your static IP. For security and privacy, BBR uses a cookie feature so that if you are logged in, only you can see your static IP graph. But for those that are not logged in, the graph is not visible, it will appear broken. So setting the graph to a dynamic IP will allow everyone to see the graph while the IP will remain hidden. If you have a static IP you do not need to run a DDNS client. Just set the monitor for "dynamic" and then type in your IP address in the "monitor this static address" box.

The following are the current Line Monitoring groups providing the free monitoring service:

Contact lev See Profile to join the following groups:
AT&T Illinois
AT&T Indiana
AT&T Michigan
AT&T Wisconsin
AT&T Ohio
Chicago Area

Contact lilhurricane See Profile to join the following groups:
Tri-State Monitors
SE Forum Monitors
NoCal Line Monitors
RCN Line Monitors
Atlanta Line Monitors
Insight Line Monitors
Canadian Line Monitoring
TD Cruncher Monitors
DFW Line Monitors

Contact jazzman916 See Profile to join the following groups:
AT&T Southeast 9 State Region
AT&T Southeast-AL
AT&T Southeast-KY
AT&T Southeast-TN
AT&T Southeast-SC
AT&T Southeast-NC
AT&T Southeast-GA
AT&T Southeast-FL
AT&T Southeast-MS
AT&T Southeast-LA

Contact fourboxers See Profile to join the following groups:

Contact sashwa See Profile to join the following groups:
Earthlink DSL
Boston aka New England
Frontier Commications
Verizon DSL
Verizon Fiber Optics

Contact sortofageek See Profile to join the following groups:
Comcast HSI in Arkansas
Comcast HSI in California
Comcast HSI in Colorado
Comcast HSI in Connecticut
Comcast HSI in Florida
Comcast HSI in Georgia
Comcast HSI in Illinois
Comcast HSI in Indiana
Comcast HSI in Massachusetts
Comcast HSI in Michigan
Comcast HSI in Minnesota
Comcast HSI in New Hampshire
Comcast HSI in New Jersey
Comcast HSI in New Mexico
Comcast HSI in Oregon
Comcast HSI in Pennsylvania
Comcast HSI in Tennessee
Comcast HSI in Texas
Comcast HSI in Utah
Comcast HSI in Vermont
Comcast HSI in Washington D. C.
Comcast HSI in Washington State
And if your Comcast State is not represented contact sortofageek See Profile to set one up.

Contact Lex Luthor See Profile to join the following group:
Optimum Online

Contact Flippant See Profile to join the following groups:
ATT Southwest Region
Texas Gulf Coast Region

Contact skj See Profile to join the following groups:
AT&T West
AT&T U-verse

Contact seagreen See Profile to join the following group:
Southern California regional

Contact dbmaven See Profile to join the following RoadRunner groups:
New York Metro/New Jersey
Southern California
Triad (Carolinas)
Upstate NY

Contact Axilla See Profile to join the following group:
Central WI

Contact redxii See Profile if you want to join this Suddenlink group.

Feedback received on this FAQ entry:
  • I'd like to know how to start a line monitoring group. I live in Montana our DSL is really crappy and sometimes up/down 3-4 times in a week.

    2014-08-13 11:21:05

  • Looking for Comcast - Mississippi group....

    2013-01-08 11:33:48 (whamel See Profile)

  • Contact [user=redxii] if you want to join this SuddenLink Group Monitor

    2011-04-29 14:49:37 (sortofageek See Profile)

  • Those wanting to join a Comcast HSI group will find the updated list here: http://www.dslreports.com/forum/remark,17281150

    2010-08-15 13:09:21 (sortofageek See Profile)

by mjf See Profile edited by sashwa See Profile
last modified: 2015-01-28 13:16:41

We've annotated an existing monitor setup as an example.

Please refer to this image.

edited by mjf See Profile
last modified: 2006-05-10 22:07:33

Are you getting a quality line? How do you KNOW?

Compare your line against others in your area, or on your ISP. In the weekly report, get rated from EXCELLENT to BAD in a number of key metrics.

edited by KeysCapt See Profile
last modified: 2004-03-10 21:49:14

If you are providing any kind of service on your line (web, email or FTP or other), you know how important reliability is. Check up at any time, to ensure that everything has been continuously available while your attention was elsewhere. Get alerts of outages, leaving you free to pay attention to more important things.

Feedback received on this FAQ entry:
  • I want to thank all involved in providing the line monitors as they have MORE than proven how valuable they are. For the VERY small price per week, this has already given me more than enough info as it relates to my connectivity in the month I have been using the monitors. I now have SOLID and CONCRETE evidence of the sporadic nature of connectivity loss in addition to a laundry list of reasons that I can show the ISP. It is not disputable that there ARE real issues thanks to the multiple formats (graphs/Excel sheets) to provide the connectivity data! :):). There is absolutely NO other tool out there that offers a simple, real-time, and value-added solution other than what is provided here. Furthermore, being able to be part of a monitoring group allows us to see how others are fairing in addition to our ourselves. This is yet another valuable feature that you won't find elsewhere!!! :) :) Thank you all again for offering this & the efforts put into it.

    2013-12-22 09:10:08 (nma851 See Profile)