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3.2 Troubleshooting and Repair

There is a fix for this in both Win98*/ME.

You can get the patch/fix for this here. The
Windows IDE Hard Drive Cache Package will fix this problem in both Win98*/ME.

by Skipdawg See Profile edited by MSeng See Profile
last modified: 2002-09-02 12:22:44

Scanreg can save you from having to re-install a 9x or ME system.

If you make changes to your system that corrupts the registry and you cannot start windows, boot to the command prompt and type "scanreg" without the quotes.

This will walk you through scanning the registry, after scanning the registry, if it finds a problem, it will find a copy of the registry that was in working order.

You can find more details within these MSKB articles--
Description of the Windows Registry Checker Tool (Scanreg.exe)-(Q183887)
Command-Line Switches for the Registry Checker Tool-(Q184023)

by fire100_old See Profile edited by MSeng See Profile
last modified: 2002-09-27 22:39:24

The System File Checker was Microsoft's first attempt to provide a method to repair the Operating System. SFC can correct a lot of problems, but you need to keep a few things in mind.
    •After making repairs with SFC, you should re-apply all System Updates.•SFC has a known issue regarding extraction of incorrect files. Please refer to MSKB Article # Q192832 for information. Note - the problem referenced in this article was reportedly fixed in W98SE. •It's also a good idea to learn how SFC creates its baseline for repair. You can refer to MSKB Article # Q188186 for more detail.
System File Checker is found in the the System Information Tool and can be accessed in two ways:
    •Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information. •Click Start, click Run, type "msinfo32.exe" (without quotation marks) in the Open box, and then click OK.

by MSeng See Profile
last modified: 2003-03-21 07:40:09

Submitted by dolphins:
Review the information provided in the MSKB article:

Problems Shutting Down Windows 98 Second Edition (Q238096)

by MSeng See Profile
last modified: 2002-11-19 20:59:57

Choose the Knowledge Base Article for your operating system:•How to Perform a Clean Boot in Windows 95 (Q243039)How to Perform Clean-Boot Troubleshooting for Windows 98 (Q192926)How to Perform a Clean Boot in Windows Millennium Edition (Q267288)

by MSeng See Profile
last modified: 2002-12-14 21:19:27

Sometimes we may find simple Windows objects like scroll bars and buttons missing. We know they should be there, but they are not anywhere to be seen. What might be happening? Lets look at a few threads and see if there is not a common cause for problems like this.

Namvet s problem with Accept/Not Accept Button Missing
[W98] OH NO not AGAIN

Kramers problem with missing scroll bar in Outlook 2000s rule wizard.
Outlook 2K Rules and Scroll Bar

As we see in both of these incidents, changing the fonts of an individual object or changing the fonts system-wide can give us bizarre results. We really need to change font sizes sometimes, but we need to be aware that when things dont appear, as they should, this can be the cause. Here are a few pertinent articles.

Changing Font Size Removes Color Customizations in Windows XP

How to Change the Font, Size, and Colors of Desktop Items

Cannot See the Word "Start" on the Start Button

by Nam Vet4 See Profile edited by Kramer See Profile
last modified: 2002-12-26 08:36:49

Many people have Winsock troubles, and there are many possible fixes:

Some items that might tip a person off to having a Winsock problem might include opening Internet Explorer, and you get the following message:

"Internet Explorer cannot open the Internet site . A connection with the server could not be established."

This FAQ is being broken down into two areas, one of which consist of Microsoft KB articles on fixing Winsock issues, and the other on a tool that as a last resort might fix your problem magically.

Microsoft Links:

Recent articles by Microsoft on Winsock support issues.
Support articles on Winsock

How to Restore the Winsock 1.x Configuration in Windows 98

Description of the WINSOCK.DLL File

Error Message Occurs When WinSocks Library or TCP/IP Are Damaged

Error Message When You Try to Connect to Network: An Operation Was Attempted on Something That Is Not a Socket

How to Reset Internet Protocol (TCP/IP) in Windows XP

Error Messages When Running TCP/IP-Based Utilities or Programs

Winsock Proxy Client Causes Winsock Programs Not to Work


Other Fixes
  • There is a VB program created by someone that is hosted on shaw cable, that seems to magically fix most winsock errors all with a click on the button, the link to the tool is below, along with a link to a VB runtime add in should you need it: 12/1/04 - Site is down, link has been changed to download for Windows XP via (MSeng)
  • One of our MVMs ( bcastner See Profile) has provided some detailed information for XP repair in this thread - Re: [XP] Fix TCP/IP stack.
  • And last, sometimes removing the NIC card drivers, as well as the TCP/IP protocol, then reinstalling the NIC drivers and TCP/IP protocol may fix the problem as well.

by fire100_old See Profile edited by MSeng See Profile
last modified: 2004-12-01 20:15:55