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FAQ RevisionsEditor: Lex Luthor See Profile
Last modified on 2008-10-16 16:08:06
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3. E-Mail Setup

·What are OOL's email parameters?
·What are OOL's email limits?
·How can I check my mail via the web?
·How do I submit missed, unwanted spam e-mail messages to be filtered.
·How do I submit e-mail messages that have been miscategorized as Spam?
·Can I use a non-OOL SMTP (outgoing mail) server?
You are allowed to have up to 5 email addresses. Each email address gets it's own email box. To add/delete email address go to the OOL Account Management System

feedback form

by Lex Luthor See Profile
last modified: 2002-03-04 14:57:27

Optimum Online allows you to have up to 5 email addresses.

Each e-mail address on your Optimum Online account includes 500MB of storage space. Optimum Online Boost Customers receive 1GB of e-mail storage space per address.

The maximum size of any inbound or outbound e-mail is 20 MB per message. This includes the total size of the message itself and any attachments to that message.

You can send out a message to a maximum of 50 recipients at one time.

feedback form

by Lex Luthor See Profile
last modified: 2007-12-25 08:50:39

You are able to check your OOL (and other ISP) email by using the mail2web service at:

webmail.optonline.net

Enter your full email alias along with your email password.

If you delete the mail here, it will delete the mail from your mail server as well.

You can also use this service to send email and to view your bulk mail folder.

feedback form

by Lex Luthor See Profile
last modified: 2003-01-01 16:38:02

1. Ensure your e-mail program is configured to forward the missed spam e-mail as a MIME encoded attachment; see instructions below on how to configure your specific e-mail client.

Microsoft Outlook:

Under the "Tools" menu, select "Options."
Under the "Preferences" tab, press the "E-mail options" button.
On the bottom half of the window, under "When forwarding a message," select "attach original message" from the drop-down menu.

Netscape Messenger:

Right click on the message you wish to send and select "forward as an attachment."

Optimum Online Webmail:

Select the missed (or unwanted spam) message, then select Forward. Optimum Online Webmail enters the subject of the original message, prefaced with Fwd:. Attachments that came with the original message are included.

2. Send the missed spam e-mail message to spam@cv.net.

3. You must submit any missed spam e-mail messages within three (3) days of your receipt of it in order to have effective rules written to filter the missed spam.

feedback form

by Jmartz See Profile edited by Lex Luthor See Profile
last modified: 2002-12-31 11:48:21

1. Select the desired e-mail message in Webmail, then select Forward. Optimum Online Webmail enters the subject of the original message, prefaced with Fwd:. Attachments that came with the original message are included.

The original message appears in the attachment field labeled original message. New attachments if any sent with the original message also appears in the attachment field along with the original message forwarded.

2. Send the wanted e-mail message to notspam@cv.net.

3. You must submit any wanted or "good" e-mail messages within three days of your receipt of it in order to have effective rules written to remove that message from the SpamAway filter.

feedback form

by Jmartz See Profile edited by Lex Luthor See Profile
last modified: 2002-12-31 11:48:50

In many cases, non-Optimum Online SMTP servers are blocked. This is a measure meant to reduce the ability of infected PCs on the OOL network from sending massive amounts of spam email (see Optimum Customer service- "Port 25 and Optimum Online"). There are a few workarounds.

-Business OOL does not have this restriction, and Boost subscribers can remove the restriction freely.
-You can use SMTP over a nonstandard port (465, 587) if you provider offers the option.
-If your provider offers STMP secured by SSL, that works too.
-Outlook (and other email carriers) will allow you to use the Optimum Online SMTP server (and your OOL login) if there is no other way to get outgoing email working. This will allow you to use a desktop email client and emails will still appear to come from the non-OOL email. Unfortunately, this has drawbacks- messages sent via this message will (usually) not be saved in the "Sent Mail" folder on the server.
-In a worst case scenario, you might have to use webmail instead.

feedback form

by JDCMAN See Profile edited by Lex Luthor See Profile
last modified: 2008-06-08 15:05:50



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