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All FAQs → AT&T West FAQ Table of Contents 1. Information needed for us to help you (1) 1. General Questions (12) 2. Hardware Issues (4) 3. Software Issues (7) 4. Troubleshooting (5) 5. General links (2) Editors: skj , lev , tonydi Last modified on 2013-01-28 22:26:51 view:single page · printable · Revisions 1. Information needed for us to help you What information do you need in order to help me with my DSL problem? 1. General Questions What are Pacbell's DNS servers? If I have static addresss how do I register for e-mail Do I Have to use Pacbell for my DSL? What is ASI and its Role with ISPs? How do I install a splitter? How do I register my PacBell DSL account and start surfing the Internet with it? How do I set up my email? What's this Project Pronto everyone talks about? Is there a way to find out when an RT is going to go live? How does a Prodigy carry-over account owner fix their PPPoE authentication ? What are the Terms of Service for SBC Yahoo! DSL and SBC Yahoo! Dial ? Who are the official AT&T techs here? 2. Hardware Issues Cayman Router setup -1 WAN IP, 5 LAN IP My internal TI ADSL modem won't work after Upgraded to WinXP ! I'm trying to set up a router/modem. What are the VPI/VCI I need to use?? Upgrading from an older or Alcatel modem? Read this! 3. Software Issues How do I use Windows XP built-in PPPoE? How do I configure Enternet 300 with Windows XP? Where can I download Enternet 300? Help! I get stuck (pauses) regularly when I am surfing Can I use RASPPPoE instead of Enternet? How do I set up my Email in Outlook Express?? General Enternet 300 FAQ 4. Troubleshooting How do I get my line uncapped ? How do I contact ASI/PBI Technical Support? Enternet 300 error-Server Communication Error How do I identify my telephone wiring. A tech is coming out to fix my DSL, what should I know? 5. General links - - login and you can contribute to the FAQ

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