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All FAQs » AT&T West FAQ » 3. Software Issues

FAQ RevisionsEditors: skj See Profile, lev See Profile, tonydi See Profile
Last modified on 2013-01-28 22:26:51
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3. Software Issues

How do I use Windows XP built-in PPPoE?

With the release of Windows XP (home and professional), Microsoft included native PPPoE support. To use this, follow these steps which will activate the connection wizard:


    •Go to Start->Control Panel
    •Then Network & Internet Connections
    •Then Network Connections
    •Select Create a new Connection
    •Click Next
    •Select Connect to the Internet then click Next
    •Select Set up my connection manually then click Next
    •Select Connect using a broadband connection that requires a user name and password then click Next
    •Type in your ISP's name then click Next (**See Note Below)
    •Enter your user name as provided by your ISP.
    Note: You might need to inlude your domain as part of your username. pacbelluser@pacbell.net


    •Enter your password, then confirm it

    •Select Use this account name
    •Select Make this the default Internet connection then click Next
    •Select Add a shortcut to this connection to your desktop then click Next
    •Hit Connect
    •Set your homepage to »www.dslreports.com :)


Note: There have been many cases where Step 9 does not work for people. The Username and Password option is grayed out. At Step 8 click on the Dial-up option and fill that out then start over. (untested, as the above steps worked for me. Thanks to www.carricksolutions.com for this warning)


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by Ryokincaid See Profile

How do I configure Enternet 300 with Windows XP?

Well, simply, you can't! Windows XP and Enternet are not compatible. Please see this FAQ on how to set up WinXP's native PPPoE driver.

got feedback?

by Ryokincaid See Profile edited by Riss_Centaur See Profile
last modified: 2005-07-06 21:43:41

Where can I download Enternet 300?

Pacbell Site:

  • Go to http://dialup.pacbell.net/dsl/basic.html
  • Select your modem
  • Select PPPoE
  • Input Username and Password when prompted
  • Select the latest version of Enternet 300 for your operating system. At the time of this writing they are:

    • Linux: Enternet 100 v1.300.000
    • Windows: Enternet 300 v1.5b
    • Macintosh: Enternet 300 v1.22



Efficient Site: (Note: This is unsupported software)

  • Enternet directory


    got feedback?

    by Ryokincaid See Profile edited by Riss_Centaur See Profile
    last modified: 2005-07-06 20:39:50

    Help! I get stuck (pauses) regularly when I am surfing

    If your PC is freezing regularly, and you are on PPPoE using Enternet300 (most Pacbell DSL accounts), your computer may be looking around for a DHCP server that does not exist. Check the following: (windows)

    •Open control panel

    •Open Network

    •Look for the first entry in the scroll box marked TCP/IP, that is associated with a hardware ethernet card (ignore dialup, especially Enternet or NTS and VPN type bindings). Note: If you have a 4060 USB modem, select TCP/IP-> Efficient Networks SpeedStream 4060 CIP/1483

    •Select it and press properties

    •Select IP address from the tab

    Is Obtain IP address automatically checked? If so, change that to Specify an IP address and enter 192.168.1.10, and 255.255.255.0, into IP address and subnet mask fields respectively.

    Click OK and OK, and the computer will build a driver information database and will require a reboot for the changes to take effect.

    This assignment of a harmless local IP address to the TCP/IP settings bound (connected) to your network adapter, will stop the in-built DHCP services from waking up every 10 minutes to look for a DHCP server so that it can "fill in the blanks".

    This should solve the freezing problem.


    got feedback?

    by Ryokincaid See Profile

    Can I use RASPPPoE instead of Enternet?

    •What is RASPPPoE?

    RASPPPoE is a freeware PPP over Ethernet protocol driver (created by Robert Schlabbach) that can be used as a replacement for the Enternet software provided by Ameritech for connectivity to your DSL account.

    •Who can use RASPPPoE?

    Any Pacbell user with an external DSL modem and a Network Interface Card (NIC). Internal DSL and USB modems may work with RASPPPoE under certain conditions, please refer to RASPPPoE FAQ#5 for additional information.

    RASPPPoE was written specifically for Windows 2000, then adapted for use with W98, W98SE and WinME. RASPPPoE will not work with W95 and NT4!

    •What are the differences between RASPPPoE and Enternet?

      •RASPPPoE: written as a Windows protocol, uses no system resources and is 200KB in size.
      •Enternet: written as a Windows software application, uses 15-20% of system resources and is ~5 MB in size.

    •Ok, I want to try it, where do I start?
    The first step is to retrieve, print and read the installation instructions FROM START TO FINISH! If you follow the steps outlined by the author, then you should not have any problems with the change-over.

    •What next?
    If you do not have Dialup Networking installed, you should have your Windows installation CD available.

    •Need more help?
    DSLR is your answer station. Go to the RASPPPoE Forum for assistance by other users.


    got feedback?

    by Ryokincaid See Profile
    last modified: 2005-04-26 11:13:54

    How do I set up my Email in Outlook Express??

    Full information for other Programs can be found at http://dialup.pacbell.net/help/sims


    Here is the basic information needed to setup your newsreader in Outlook Express.


    How to check settings on a account already set up on Outlook Express



      •To begin checking your Outlook Express settings double-click on the
      Outlook Express icon located on your desktop.
      •Single-click on Tools across the top of the page.
      •Go down to Accounts and single-click on it.
      •Single-click on Mail across the top.
      •Single-click on Properties.
      NOTE: If you have more than one account set up with Outlook Express, you must first select the one that pertains to your Pacbell account.
      •Under Mail Account we suggest you use your username with Pacbell, although in this field you can use whichever name you wish. 

      This field is merely to identify which mail user is currently in use within Outlook Express, if you were to have multiple users with different e-mail addresses.

      NOTE: Your username is the first part of your e-mail address with Pacbell.
      Example: username@pacbell.net
      •Next to Name type in your full name.
      •Leave Organization blank.
      •Next to E-mail address type in your e-mail address with Pacbell.
      •Leave Reply address blank.
      •Place a check in Include this account when doing a full Send and Receive.
      •Single-click on the Servers tab.
      •Next to Outgoing mail (SMTP) type in mail.pacbell.net
      •Next to Incoming mail (POP3) type in
      postoffice.pacbell.net
      •Under Incoming Mail Server place a dot in Log on using.
      •Next to Account name type in your username with Pacbell.

      Note: Your username is the first part of your e-mail address.

      Example: username@pacbell.net
      •Next to Password type in your password with Pacbell.
      •Do not place a check in Log on using Secure Password Authentication.
      •Do not place a check in My server requires authentication.
      •Single-click on the Connection tab.
      •Under Connection place a dot in Connect using my phone line if you are using your dial-up account to access the Internet. If you are using DSL, place a dot in Connect Using My Local Area Network and skip to step #23.
      •Under Use the following Dial Up Networking connection click on the down arrow and select your Pacbell connection.
      •Single-click on the Security tab.
      •Do not place a check in Use a digital ID when sending secure messages from.
      •Single-click on the Advanced tab.
      •Under Outgoing mail (SMTP) put 25 in the box.
      •Do not place a check in This server requires a secure connection (SSL).
      •Under Incoming mail (POP3) put 110 in the box.
      •Do not place a check in This server requires a secure connection (SSL).
      •Under Server timeouts set it all the way to the right on 5 minutes.
      •Under Delivery, do not place a check in Leave a copy of messages on server.
      •Under Sending, do not place a check in Break apart messages larger than.
      •Single-click on OK.
      •Single-click on Close.
      Congratulations!
      Your Outlook Express settings are configured.


    got feedback?

    by Ryokincaid See Profile

    General Enternet 300 FAQ

    Enternet is a no-longer-supported product since Siemens purchased Efficient. However some information is available at Efficient's Support Site

    got feedback?

    by Ryokincaid See Profile edited by Riss_Centaur See Profile
    last modified: 2005-07-08 22:04:44


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