• FAQ: Adelphia HSI e-mail accounts and storage.
• FAQ: Adelphia HSI e-mail attachment size.
• FAQ: Adelphia HSI e-mail server addresses.
• FAQ: Forwarding Adelphia email to another address.
• FAQ: Adelphia blocks outbound (SMTP) mail relaying.

Basic HSI accounts:
Up to 2 e-mail addresses with 25MB of total storage space allocated between them.

Preferred HSI accounts:
Up to 7 e-mail addresses with 100MB of total storage space allocated between them.

Premier HSI accounts:
Up to 10 e-mail addresses with 150MB of total storage space allocated between them.

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by MacLeech
last modified: 2005-09-01 23:28:48

For both outgoing and incoming email, the current maximum e-mail size allowed by Adelphia's email servers is 10 MB.

Problems may occur if the file attached to an email is close to 10 MB in size because most e-mail programs will encode e-mail attachments so they can be properly sent. The encoding performed by the e-mail client program can make the e-mail including the attached file larger than allowed by Adelphia's servers, in which case the server will reject the e-mail.

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by MacLeech
last modified: 2005-08-20 15:13:51

The default address for both incoming (POP3) and outgoing (SMTP) Adelphia e-mail servers is:

mail.adelphia.net
At this time, ALL other mail server addresses Adelphia has previously used for customer e-mail accounts have now been redirected to that server, including the aliases "mail", "pop", and "smtp".

========
Web email access is also available for Adelphia's customers. To access your Adelphia e-mail account using a web browser, log-in at:

»www.adelphia.net (secure log-in)
or
»webmail.adelphia.net (insecure log-in)

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by MacLeech
last modified: 2005-08-20 15:10:56

• Go to http://webmail.adelphia.net
  
  
• Login With your full email address and password
  
  
• Click on Options button
  
  
• Click on Rules Button
  
  
• Under the Forwarding section, put in the full email address that you want the mail forwarded to.
  
  You have the option to disable it, keep a copy on the account or delete it from the account.

---
From a post by Hobgoblin

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by KeysCapt edited by MacLeech
last modified: 2005-08-20 15:11:30

FAQ: Adelphia blocks outbound (SMTP) mail relaying.

If you are connecting to the internet with another ISP (i.e. NetZero, Earthlink, etc.) you can NOT send e-mail out using Adelphia's outgoing (SMTP) email server while using the other ISPs connection. Sending email through another ISPs outgoing email server like this is called "relaying", which is blocked by Adelphia and will generate an errors such as the following:

The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '******@netzero.net'. Subject '', Account: 'mail.adelphia.net', Server: 'mail.adelphia.net', Protocol: SMTP, Server Response: '550 relaying mail to netzero.net is not allowed', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

To send mail using Adelphia's outgoing (SMTP) email servers you must be using your cable modem connection provided by Adelphia or the webmail access at »www.adelphia.net .

Most other major ISPs also have similar "relay" blocking policies. The solution to this problem is to use the outgoing (SMTP) email server of the ISP you are using to connect to the internet.

See this Microsoft Knowledge Base Article for more information:
SMTP Relay Blocking Error Sending E-mail

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by MacLeech
last modified: 2005-11-10 21:56:29