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All FAQs → RCN Forum FAQ Table of Contents 1. General Information (7) 1.1. One way service 1.2. Email and Newsgroup settings (5) 1.3. Modems (8) 2. Speed information (1) 3. Resilink Packages (1) 4. Routers (1) 5. Signal Levels and other tests (3) 6. Security (2) 7. What Is Starpower? (2) 8. Cable TV (2) 9. Advanced Topics (6) 10. Phone (1) 11. Dial-Up Access (1) 12. Archived Memories From Members (1) 13. TiVo Editors: Optimized , lilhurricane Last modified on 2013-08-10 08:58:08 view:single page · printable · Revisions 1. General Information Getting Official RCN Help The 5 Golden Rules RCN Line Monitors - Where's The Info? Can I upload Firmware or other files here Network Status Does RCN Accept Credit Card Payments? Why do we ask for encoded mac addresses? 1.1. One way service 1.2. Email and Newsgroup settings How To Configure E-Mail Does RCN have email restrictions? Newsgroup Access from RCN How to Forward E-Mail from RCN? What about E-Mail Quota? 1.3. Modems Before calling support..... What are the RCN Approved (BYOM) Modems? How does RCN handle modem firmware updates Why is my modem activity light constantly flashing How to Check your Cable Modem ID -- Encoded MAC Address. Can the cable modem work on any cable jack in the house? Can I disconnect my cable modem from one computer and plug it into another?? Firmware Updates? 2. Speed information Are There Other Ways to Test My Speed? 3. Resilink Packages Are Resilink Packages still available to new subscribers? 4. Routers Can I use my router with RCN's cablemodem service? 5. Signal Levels and other tests What should my cable modem signal levels be? Running DocsDiag Alternate means of obtaining modem vital statistics 6. Security Which TCP Ports does RCN block? McAfee Internet Security Services for RCN Subscribers 7. What Is Starpower? About Starpower What are Starpower's minimum hardware / software requirements? 8. Cable TV How do I program my RCN Synergy V Remote? Are you missing audio on just one channel? 9. Advanced Topics How can I change my DNS Server? Can you please explain kilobits vs. kilobytes? What is a CMTS? RCN InterACTION Music & Gaming RCN & BitTorrent Does RCN offer static IP addresses? 10. Phone RCN Phone Information 11. Dial-Up Access Does RCN provide Dial-Up Access? 12. Archived Memories From Members The Night Before The Crush 13. TiVo login and you can contribute to the FAQ

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