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1 General
Rogers currently offers 5 tiers for Cable Internet on a DOCSIS network, currently in the process of migration to DOCSIS 3.0 Packages available as of Aug 16, 2010 Ultra-Lite - an alternative to dial up 500kbps downstream and 256kbps upstream Lite - a faster alternative to dial up 3Mbps down and 512kbps up Express - the mainstream product at 10Mbps down and 512K up Extreme - the faster product for upstream at 15Mbps down and 1Mpbs up Extreme Plus - second fastest at 25 Mbps down and 1Mbps up Extreme Ultimate - fastest at 50 Mbps down and 2Mbps up Note that Rogers may keep existing Extreme and Extreme Plus users on the older package unless they upgrade to a DOCSIS 3 modem. New customers who order Extreme and Extreme Plus in areas not rolled out to DOCSIS 3 may have problems with the consistency of the order. They MAY be forced to buy/rent a DOCSIS 3 gateway when a DOCSIS 2 modem is available. They may refuse to enable Extreme Plus in those areas at either speed. The old speeds for DOCSIS 2 customers for Extreme and Extreme Plus are grandfathered as below ... DOCSIS 1.1/2 Grandfathered packages Extreme - 10Mbps down 1Mbps up Extreme Plus - 18Mbps down 1Mbps up They also offer Rogers Portable Internet which is a wireless based service. Note this is NOT what could be described as a Mobile Internet service. Note that across Canada, Rogers offered DSL services to customers originally with Sprint Canada. It does not appear to be available to residential customers at this time and appears to have been terminated.
 got feedback?by Exit These were taken from Rogers web site. Note that these are the systems that Rogers will support, but as long as your system supports an internet connection, you should be able to use Rogers. Operating Systems: Windows '95, '98, ME, 2000 Pro & XP CPU: Pentium 133 MHz Memory (RAM): 32MB* Available Hard Disk space: 125 Megabytes CD-ROM: Required * Windows 2000 Professional requires 64 MB Operating Systems: MAC OS 8.5 and new releases, OSX CPU: Power PC 601 Memory (RAM): 32 MB Available Hard Disk space: 56 Megabytes CD-ROM: Required What are the Recommended System Requirements? Operating Systems: Windows '98, ME, 2000 Pro & XP CPU: Pentium 200 MHz Memory (RAM): 64MB Available Hard Disk space: 125 Megabytes CD-ROM: Required Operating Systems: MAC OS 8.5 and new releases, OSX CPU: Any speed G3 Memory (RAM): 64 Megabytes Available Hard Disk space: 56 Megabytes CD-ROM: Required
got feedback?by Exit . Rogers Hi-Speed Ultra Lite - 512/256kbps 2GB $5.00 . Rogers Hi-Speed Lite - 3/256kbps 15GB $4.00 . Rogers Hi-Speed Express - 10/512kbps 60GB $2.00 . Rogers Hi-Speed Extreme - 15/1 80GB $1.50 . Rogers Hi-Speed Extreme Plus - 25/1 125GB $1.25 . Rogers Hi-Speed Ultimate - 50/2 175GB $0.50 Caps are enforced on Residential packages. . Rogers Business Services - see »www.rogers.com (**) Business services have limited availability depending on local zoning Some areas are NOT DOCSIS 3 ready and the upper tiers in those areas *if available* are ... . Rogers Hi-Speed Extreme - 10/1 80GB $1.50 . Rogers Hi-Speed Extreme Plus - 18/1 125GB$1.25 . Rogers Hi-Speed Ultimate - Not available Note that these speeds ALSO apply to existing customers with DOCSIS 2 modems on these tiers. Actual results using speed tests and other tools to measure performance will vary depending on ... . the type of modem . the place you live . the time of day . other network conditions
got feedback?typo in
Rogers Hi-Speed Express - 1/512kbps 60GB $2.00
should be
Rogers Hi-Speed Express - 10/512kbps 60GB $2.00
2011-06-04 22:07:50 (JJP by elusion The peak times are usually from 3:00 PM to 1:00 AM when there are most people using the Internet. The off-peak times are from 1:00 AM to 3:00 PM when there are fewer people using the Internet. If you are on a congested cable segment, you may find your performance degraded more noticeably during peak times. Also, if you're in an area that serves a lot of college or university students, you'll find even more significant degradation during peak times.
got feedback?by rAfChOw The software currently includes a modified Browser and toolbar, and an antivirus utility. Many users find these actually interfere with their internet experience and choose 3rd party browsers like Firefox and antivirus tools like AVG or Avast etc. got feedback?by elusion An shub is a "Secondary Hub" ... it's a remotely located extension of a phub ... Rogers only has a few shubs on its network. This is all under review since Rogers has stopped providing names for its CMTS routers and first level phub routers so all we now get are IP addresses. Maybe in due course we can work these out and tie IP addresses to locations ... but that's going to be a lot of work! This appears to have happened after Rogers started providing greater TPIA service (Third Party Internet access) to companies like TekSavvy. And just to confuse things further, I gather Rogers apparently have internal codes for these locations which users don't see so if you talk to them about such and such a phub, they may not actually know where it is!!! In the past, you'd see something like this in a tracert. Hop IP Name 1) 192.168.0.1 Your router 2) 10.1.2.3 The CMTS you're connected to ... usually unnamed. 3) ?.?.?.? gw03.flfrd.phub.net.cable.rogers.com CMTS routing 4) ?.?.?.? gw01.flfrd.phub.net.cable.rogers.com Rogers network gateway from your phub 5) ?.?.?.? gw01.bloor.phub.net.cable.rogers.com Rogers network gateway at the bloor phub 6) ... elsewhere A phub ip domain address will look like this ... geoloc.phub.net.cable.rogers.com Now, all we can do is guess where you're connected by proximity to the geographic location of the phubs. geoloc is a geographic location of a phub from the following list. The list is not complete ... for example it doesn't have the NB or NF phubs yet and it's probably got a number of retired phubs listed. Scroll down for table. Below are lists of known geographic locations on Rogers network ... active phubs, rncs (regional networking centres) and gateways, and retired locations
ACTIVE PHUBS
geoloc Location Region Also known as Area Served
------ ----------- --------- ------------ ------------
ajax ajax Durham Ajax, Pickering
baal alliston Barrie
baol orillia Barrie
basp sperling Barrie
bawk barriewickies Barrie
bloor bloor Toronto Bloor Toronto central (along Yonge south of Eglinton
collingwood Central Ont
brntfd brantford SWO Brantford, Cambridge
dupt dupont ave Toronto Dupont Toronto south between Yonge and Humber Bay
Etob etobicoke Toronto Scarlett Toronto west of Humber Bay
Flfrd fallowfield Ottawa SW Nepean, Kanata, Carp, Goulborn
glph guelph SWO
grnsbr greensboro dr Toronto Greensboro Toronto NW near 401/409 (airport expwy)
hnsn hanson Brampton
ktchnr kitchener SWO
ktgc kitchener Grand Crest SWO
kwkw keswick GTA North
lndn london SWO
mtmc mcnicoll Toronto McNicoll Scarborough
mtmk markham GTA North Markham, Unionville
mtnk newkirk rd GTA North Richmond Hill
nbfd fredricton NB
nbmn moncton NB
nbsj st john NB
nfsj st johns Newfoundland
nmkt newmarket GTA North
nwdn new dundee SWO Kitchener SW
popf pefferlaw Central Ont SW of lake simcoe
pr pine ridge GTA East Clarington / Bowmanville / Oshawa
rchrd richmond roaD Ottawa Ottawa west of Bank St North/Central Nepean
slnt st. laurent Ottawa Ottawa east of Bank St Orleans
strfrd stratford SWO
wdstck woodstock SWO
wlfdle wolfedale GTA East Mississauga Mississauga
ym york mills Toronto North YorkMills Central Toronto North of Eglinton.
Major router locations on Rogers network
ym York Mills (RNC)
wlfdle Wolfedale Rd Mississauga
front Front St. Toronto Used to interconnect with Canadian peering
via TORIX (Toronto Internet Exchange)
Major transit locations
igw01.front Front St, Toronto Ontario (Major gateway to external links
including Toronto Internet Exchange)
igw01.chfdrl Federal St, Chicago Illinois (not seen recently)
igw01.vaash Ashfield Virginia (not seen recently)
igw01.chrmk Rolling Meadows/Kirchoff Rd(?), Chicago Illinois
igw01.ny8th 8th St., New York City NY (not seen recently)
Retired phubs cambr cambridge SWO front Front Street Toronto mtag agincourt GTA Central mtbo bolton GTA North mtki kingston road GTA Central mtpi pickering GTA East mtth thornhill GTA North mtun unionville GTA North mtwd woodbridge GTA North mtwh west hill GTA Central mtww warden woods GTA Central mtwx wexford GTA Central orgl greenlake shprd sheppard GTA Central yec yonge and eglinton center GTA Central yec yonge and eglinton center GTA Central Here are the headend connections that are used for POIs for Third Party Internet Access ONTARIO 333 Bloor Street East – Toronto 855 York Mills Road – Toronto Dupont St. – Toronto Scarlett Road – Toronto Greensboro Dr – Toronto McNicoll Ave. – Toronto Pickering-Ajax Mississauga Brampton Newmarket Oshawa Barrie-Sperling Barrie-Wilkie Collingwood – Georgian Bay Region Alliston Orillia Keswick Pefferlaw Richmond Hill Markham Woodbridge Stratford Brantford Cambridge Guelph Kitchener London Woodstock Orangeville Bolton Richmond Road – Ottawa Fallowfield – Ottawa St. Laurent – Ottawa NEW BRUNSWICK Moncton St. John Fredericton Miramichi Bathurst Edmunston NEWFOUNDLAND Cornerbrook Notre Dame (Gander and Grand Falls) St. John’s
got feedback?by sbrook When you've exhausted all you can reach by phone, you can write to Rogers' Head Office and lodge a complaint: The Office of the President Rogers Cablesystems - Rogers Yahoo! HiSpeed Internet 855 York Mills Rd Don Mills ON M3B 1Z1 When you write, you need to be concise. You have about 8 seconds to make your impression. If you rant, especially at the beginning, the rest of the letter may not be read or dealt with seriously.
got feedback?by MacGyver | ||||||||||||
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