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2 Rogers Policies·What are Rogers Terms of Service
·Does Rogers have a bit cap
·Does Rogers Block WWW Sites
·Does Rogers block ports
·Does Rogers Throttle or otherwise limit our speeds
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Rogers Terms of Service comprise to parts ...
The End User Agreement (EUA) and the Acceptable Use Policy (AUP)
The EUA is your contract with Rogers that tell`s you what Rogers is providing and the obligations on each party.
Find it here ... End User Agreement
The AUP is an addition to the EUA that defines what you can and cannot do in using the service.
Find it here ... Acceptable Use Policy
Note the EUA and AUP are in PDF format and that this is for the Rogers Yahoo! residential service. The Business terms of service are similar but not included here.
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by Exit  edited by sbrook
last modified: 2007-06-28 14:42:46 |
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Update April 2008
Formal Bit Caps are as follows ...
| Package | GB per | $ per |
|---|
| month | add. GB |
|---|
| Extreme Plus | 95 | $1.25 |
| Extreme | 95 | $1.50 |
| Express | 60 | $2.00 |
| Lite | 25 | $2.50 |
| Ultra-Lite | 2 | $5.00 |
| Maximum additional charge | $25 |
EXCEPT If you are on a Lite or Ultra Lite plan that was set up before date (grandfathered)
then the following applies ...
| Package | GB per | $ per |
|---|
| month | add. GB |
|---|
| Lite | 60 | $2.50 |
| Ultra-Lite | 60 | $5.00 |
| Maximum additional charge | NO MAXIMUM |
NOTE CAREFULLY THAT IF THESE GRANDFATHERED PLANS APPLY TO YOU THERE IS NO MAXIMUM CHARGE!
Update Feb 2008. Bit caps are still as shown, but there are rumours of variations and charging coming soon to other tiers.
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Formal bit caps are now implemented.
For Ultra-Lite, Lite, and Express, the limits are 60GB per month
For Extreme the limit is 100GB per month
For Extreme Plus the limit is 90GB per month
NOTE that at this time (Jun 2007) Rogers is enforcing the limit ONLY for Extreme Plus users.
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There are no formal bit caps.
Plans to drop them were announced officially on 18/07/2003.
They have installed equipment to monitor the amount of bandwidth used by each user, but the plan to implement the caps has been dropped for "competetive reasons" (Sympatico dropped caps!)
However the dropping of caps doesn't eliminate the clauses in the terms of service that essentially state that any excessive use of Rogers network that causes degraded performance for others is not acceptable.
Since late 2003, Rogers have implemented a SOFT CAP, under this degraded performance clause. There is no specific value for this soft cap, and Rogers adamantly refuses to either tell you how much you can use, how much you need to cut back by, or how much you have actually used. There is NO way to ensure that Rogers hasn't made a mistake.
Users are usually given 48 hours to make a SIGNIFICANT cut in their use. If you haven't and there's no way to know if your cutback is enough, you're then suspended for 7 days. If they do it again, you're terminated with no return for 12 months.
Update: Since the introduction of Extreme Service in Summer 2004, there have been no confirmed reports of Rogers hitting people with the bit cap.
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by Exit edited by sbrook
last modified: 2008-04-18 21:51:06 |
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Rogers does not block access to any site.
They have disabled DNS resolution for a number of sites in Russia which makes it appear that they are unreachable, due to a proliferation of malware from affiliated sites that resolve through specific Russian nameservers.
If you use other DNS services than Rogers, you can get to Russian sites that appear blocked, or if you get the numeric IP address for the server you're trying to access, you can put that in your browser and get where you want to go.
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by sbrook |
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Rogers does block some ports.
The ports associated with non-IP protocols for Netbios, NetBEUI (vis Microsoft networking protocols) are blocked at the CMTS to ensure that no one on your cable segment can see your system and so that malware spread through the non-IP protocols can't connect through windows systems.
They also block a few non-standard ports known for spreading malware.
Finally, Rogers blocks outbound port 25 (SMTP server) connections to any MSA (Mail Submission Agent) or MTA (Mail Transmission Agent) other than Rogers specific SMTP servers. This is to stop spam and virus botnets from spreading Spam and infected mails from Rogers customers.
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by sbrook |
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Rogers does throttle P2P transfers using the BitTorrent protocols through the use of Cisco pCube Service Engines. It does this by dropping occasional packets. This causes the TCP/IP stacks of the sender and receiver to significantly slow down transfers.
Not ALL customers are throttled. Throttling is employed mostly in heavily congested areas and covers most of Rogers territory. A few areas are not covered.
Individual customers can be throttled with this equipment.
The best way to get around throttling has been to set up using encryption. The service engines were updated to catch this, but uTorrent v1.8 seems to have managed to work its way past this at the moment.
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by sbrook |
