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6. Additional Tips

You must have installed your Direcway software at least twice. That's how you got more than one satellite adapter registered on your computer. Dr.TCP detects 'extra' adapters even though they are not functional.

Removing them from your system involves editing your registry. It is prudent to back up your registry before making changes so you can restore it if you make a mistake. After you have successfully cleaned out any 'extra' adapters and rebooted your system, you can delete the registry backup if your computer functions normally.

To get rid of the unnecessary adapters(s) do this...

Open Network Connections. Write down the name of your satellite adapter so you will know for sure what to look for later.

Right click on your Satellite Adapter and rename it. Give it a unique name that you can recognize like 'KeepMe' or something. Hit Enter.

Click Start, click Run, type in regedit click OK.

If your operating system is a Win9X system (Win98, Win98 Second Edition, or WinME) go to SECTION A.

If you are running Win 2000 or Win XP, scroll down to SECTION B.

******************************************************************************

SECTION A (For Win9X systems only)

Step 1:
Click on HKEY_Local_Machine.
Click Edit and click Find.
Type in the name of your satellite adapter before you renamed it.
Put a check in the DATA box, uncheck the other three.
Click Find Next

Step 2:
The results you are viewing are in a folder which you can see in the left pane. It is shown as 'open' and is highlighted.

The folder immediately above the one which is open is the one you want to delete. It is the 'parent' of the one you are viewing.

Right-click on the 'parent' folder, identified with an alpha-numeric string that begins with VID. Click Delete and click Yes

Press F3 to find more duplicate satellite adapters. Remove all that you find using the method described above.

When the Find function has finished searching your registry, close regedit.

Open Network Connections and rename your satellite adapter back to what it was originally, if you so desire. (It's name can be anything you want it to be.)

Reboot your computer and you are done.

*** Credit to Rfsjr2 for his help in testing these steps for Win9X ***

******************************************************************************

SECTION B (For W2K and XP)

Step 1:
Click on HKEY_Local_Machine.
Click Edit and click Find.
Type in Connection then check KEYS and Match whole string only.
The DATA and VALUE boxes should be empty.
Click Find Next.

The first result found will be a subkey (in the left pane) called Connection. In the right pane you will see a VALUE called Name and the DATA will say Satellite USB Device (or DIRECWAY Satellite Connection in later versions of software) if it is the adapter you are trying to remove.

If the DATA does not say Satellite USB Device or DIRECWAY Satellite Connection, DO NOT MAKE ANY CHANGES!
Hit F3 to move to the next Connection subkey.
Once you have found a Connection subkey that matches the VALUE and DATA described above, proceed to Step 2.

Step 2:
You want to delete the parent key for the Connection subkey.
That is the key, in the left pane, just above the one named Connection that you are currently viewing.
It has a minus sign beside it and is identified by a long string of numbers and letters.
Right-click on the parent key and select Delete then click Yes.

Press F3 to search for more instances of 'extra' satellite adapters and repeat Step 2 for each one that you find.

When the Find function is finished searching your registry, close regedit.

Then go back to Network Connections and rename your active adapter to whatever it was to start with.

Reboot your computer and you are done.

by CM See Profile edited by seagreen See Profile
last modified: 2004-05-03 11:25:34

There are a few more settings that need to be added to the client machine's NIC Network properties.

Add the Host's IP address (192.168.0.1) as the Default Gateway and as the preferred DNS server. Add a Hughes DNS server (usually 198.77.116.8) to the DNS servers list as an alternate after the Host machine's IP address. Adding these helps speed up the client machine's Domain Name Resolution and consequently, browsing. It also enables the client machine get email from POP accounts.

Follow the instructions below for your particular OS:

Windows 98:

Start => Settings => Control Panel => click on the Network icon or right-click on the Network Neighborhood icon and choose 'Properties'. Either way gets you into the Network configuration screens.
From the list of installed clients, protocols and services, locate TCP/IP bound to the NIC It will look something like this: TCP/IP -> your network card. The arrow indicates the protocol is bound to that adapter. Highlight that and then click the Properties button. This gets you into the TCP/IP configuration screens. Click the DNS Configuration tab. Put as dot in the 'Enable DNS' radio button.
Then add the DNS servers, starting with the Host machine's IP address (192.168.0.1). Add the Hughes' DNS servers' IP addresses (198.77.116.8) in after that. For domain, enter "direcway.com."
Next click the Gateway tab and enter 192.168.0.1 as an installed gateway. 'OK' your way out, you'll be asked for the Windows 98 CD if the CAB files are not on your HD and you'll be asked to reboot.

Windows ME:

Start => Settings => Control Panel => click on Network icon, or right-click on My Network Places icon on desktop, and choose 'Properties'. Either way gets you into Network Configuration screens. From the list of installed clients, protocols and services, locate TCP/IP bound to the NIC It will look something like this: TCP/IP -> your network card. The arrow indicates the protocol is bound to that adapter. Highlight that and then click the Properties button. This gets you into the TCP/IP configuration screens. Click the DNS Configuration tab. Put a dot in the 'Enable DNS' radio button.
Then add the DNS servers, starting with the Host machine's IP address (192.168.0.1). Add the Hughes' DNS servers' IP addresses (198.77.116.8) in after that. For domain, enter "direcway.com."
Next click the Gateway tab and enter 192.168.0.1 as an installed gateway. 'OK' your way out. You'll be asked for the Windows ME CD if the CAB files are not on your HD and you'll be asked to reboot.

Windows 2000:

Start => Settings => Network and Dialup Connections. Highlight and right-click on your LAN listing (usually called Local Area Connection) and choose 'Properties.' Highlight TCP/IP and click 'Properties.'
On the following screen, enter the host's IP (192.168.0.1) address as the default gateway and as the Preferred DNS server. Add a Hughes DNS server (198.77.116.8) as an alternate.

Windows XP:

Right click on My Network Places icon on the desktop or Start => Settings => Network Connections. Select properties. Right click on the Local Area Connection icon and choose Properties. Highlight TCP/IP and click the 'Properties' button. If you are not configuring the IP address manually, but obtaining it from the Host machine, you will not be able to enter a default gateway on the initial screen. Add the DNS servers, starting with the Host's IP address (192.168.0.1) followed by a Hughes DNS server (198.77.116.8). Click the 'Advanced' button. On the IP Settings tab, add the host machine's IP address (192.168.0.1) as the default gateway. Click the DNS tab and add direcway.com as the DNS suffix for this connection. 'OK' your way out and close the network properties interface.

by seagreen See Profile
last modified: 2004-08-25 12:51:21

In Internet Explorer go to Tools => Internet Options => Connections => LAN Settings => In the section for 'Proxy Server' uncheck the box that says 'use a proxy server.'

For Netscape go to Edit => Preferences => Advanced. Double click on Proxies. Put a mark in the "Direct Connection to Internet" button. Press OK.

For Opera go to File => Preferences => Connections => Proxy Servers. Uncheck all check boxes. Press OK, then OK again.

For all Browsers, exit the browser after the change and re-start it. No re-boot is required.

Should you find that surfing with your browser unproxied seems slower, simply go back and put the check mark back in the box.

Feedback received on this FAQ entry:
  • i tried it but it was already unchecked. now what??

    2008-01-14 13:47:03



by seagreen See Profile edited by PetDude See Profile

These symptoms may be attributed to a possible conflict with the NDIS Intermediate Driver and the Direcpc Software in Win 98SE.This issue appears to be unique to Win 98SE Only!


Here is a link to an article and the software you can download on the Microsoft Knowledge Base. If your symptoms meet the criteria this might be a viable solution to your problems.


Click here to go to the Microsoft article.

by watchman57 See Profile edited by PetDude See Profile
last modified: 2002-11-09 01:43:19

This is apparently a frequent problem some people have after installing Windows XP, Home OR Pro edition. Additional installs may install differently, so reinstalling the whole operating may or may not fix the problem. This is the fix that was first found by "k-21" on direcpc-uncensored.

1. Start menu, then Run..
2. type "regedit", then press enter
3. navigate to this folder - hkey_local_machine/software/microsoft/windows/currentversion/windowsupdate
4. right-click on the windowsupdate folder in the left column, then click permissions...
5. put check marks in the "allow" boxes for both administrators & system
6. click ok, the exit the editor
7. Reboot the machine, and go back to the windows update page.

Now you should be able to update to your hearts content. Howie

by hhuck See Profile edited by PetDude See Profile

Some USB DSL/Cable/Satellite Adapters("Modems") may get disconnected after a little while. A possible reason that could cause this problem is that in Windows XP there is an option that allows the Computer to turn off a USB device to save power. To disable this option:
1: Right click My Computer, select properties
2: Click the Hardware Tab and press Device Manager button
3: Expand the universal Serial Bus Controllers
4: Double click on the USB Root Hub
5: Select the Power Management Tab and un-check the "allow the computer to turn off the device to Save Power

If you have more than one USB Root Hub, then you should apply the steps to each one of them. That's it, Reboot

by fastez1 See Profile edited by seagreen See Profile
last modified: 2004-08-25 12:53:21

Any credit goes to Seagreen. One possibility is that the transmitter needs to be re-ranged. Enter a zip code in Antenna Pointing away from your true one, many use 90210, I just use the adjacent town from mine. The key seems to be rebooting once the wrong zip is entered. Then returning to Antenna Pointing and setting zip code to your correct location once again.

Another tip would be to shut down the computer, power down the ITU/IRU and wait a few minutes. Power up the ITU/IRU and reboot.

by bobbin See Profile edited by Red Baron See Profile
last modified: 2002-03-27 12:19:42

From the Start Menu, select Run and type in Regedit, click OK. Navigate to HKEY LOCAL MACHINE\SOFTWARE\Hughes Network Systems\DirecPC\DPCStart\0100DPCNav. Under Name in the left pane, look for StartDelay. The default value for this key is 10. To change to a lower value for quicker startup, right-click the Name and click Modify. Type in a number between 0 and 10. A value of 0 might cause Navigator to run too early for other components of your particular computer. Therefore, starting with a new setting of 5 will speed up Navigator and allow you to evaluate how this affects your system.
Backing up your registry before making changes is only prudent. Then, if the value you have chosen is too quick for your system, you can easily return to the default setting.

by CM See Profile edited by seagreen See Profile
last modified: 2004-05-03 11:49:57

When all the systems appear to be working fine and all software and hardware appear to be in line but you cannot surf/browse/check email, there is the possibility that your ITU and IRU are not "talking to each other". The following steps have often worked when nothing else (e.g., uninstalling the DirecWay software, power cycling the modems, reformatting your hard drive, etc.,) will:

1. Right click on the DW icon in systray and click on "Turbo Internet Properties."

2. Click on the "Return Channel" tab.

3. Check the middle box, "Use only modem or other terrestrial link for return channel."

4. Click on the "Dialup" tab and enter your User Name for your local ISP service (or Hughes Dial-Up ISP service).

5. Click "Apply", then "OK".

6. Either Launch Internet Explorer (initiating your Internet connection) or connect in Dial Return mode by right clicking on the DW icon and then clicking on "Connect".

7. Once connected, you should be able to browse, so browse a few pages.

8. Open Turbo Internet Properties again, and on the "Return Channel" tab, check the box, "Use only satellite for return channel."

9. THEN, keeping the SAME Internet Explorer browser window(s) open, connect to a few more sites.

10. After this, right click on the DW icon and click on "Disconnect".

11. This will fix the non-communicating problem with the ITU and IRU.

by HisBlessng See Profile edited by Red Baron See Profile
last modified: 2002-09-30 11:12:58

This is an absolute must no matter what the installation folks may think or what your local codes say. It is required by Direcway (Direcpc) and all flavors of the Powered By Partners to ground the dish and cables. This applies to the both the 2 way and 1 way systems. The main reason for grounding is the build up of static electricity! This can interfere with the signal and possibly cause damage your transmitter or receiver
.

These are the things you are going to need in respects to grounding at the very minimum #10 gauge solid copper wire for grounding, 8 foot grounding rod, grounding block with cable connectors for your cable, depending where your dish is located you may need some stand offs for your ground wire if the dish is mounted to your house.

There are different ways the dishes can be mounted which I am not going to attempt to cover in this. The main thing is you connect the Ground wire to the screw that will be usually marked GND or Ground on the arm for the satellite dish. Run the ground wire down from there and through your ground block, from that point all the way back to ground at the house electrical service. After you have done this you need to run your cable or cables from the dish to the cable connectors on the grounding block then run the other length of cable from the other side of the ground block connectors into your house to the IRU and ITU respectively.

In most homes the ground should run all the way to your ground where you electrical service is located. This should be one complete run from your dish to the ground at the house. If you do drive in another ground rod it should be also connected to your ground at the electrical service this will prevent a loop effect. There can be numerous variations on this theme depending on how old your house is.

Thanks to will1384 for the following diagram, and to watchman57 for his editing help!



by watchman57 See Profile edited by Red Baron See Profile
last modified: 2002-12-18 12:53:27

Direcway Satellite ACP and Isolation values as of 5/24/2004 (Rev2)

ACP: Automatic Cross Poll. Value shown in the DW4000/Antenna Pointing utility, and the DW6000/4020 user interface.

Isolation: The transmitter isolation figure is a product derived from copol and crosspol values associated with your transmitter. This is not a user function, but is performed manually at the NOC - usually at the request of Advanced Tech Support. The isolation numbers postet are for reference only, to assist in those occasions if/when Advanced Tech Support assists you with upload problems. (see note #1),

AMC3:
ACP: 66
Isolation: 32

Galaxy 11:
ACP: 66
Isolation: 32

Satmex 5:
ACP: 81
Isolation: 34

Galaxy 4R:
ACP: 62
Isolation: 32

Galaxy 3C:
ACP: 64
Isolation: 30

These levels have to be met or exceeded for the NOC to keep your transmitter enabled. Limits may vary a few points depending on your location, transponder assignment, and weather conditions.

(Note #1) Not to be confused with the "isolation" number reported in the DW4000/Adapter Diagnostic Utility/Get System Status. If/when viewing the "Get System Status" use of the word "isolation", refer to the appropriate ACP number above.

by grohgreg See Profile edited by PetDude See Profile
last modified: 2004-06-22 12:04:02

There is a very easy fix to this, To do it just follow the easy steps listed below

In Internet Explorer go to (Tools>>Internet Options>>Click The Advanced Tab>>Scroll about Half way down>>Look For HTTP 1.1 Settings,UnCheck "Use HTTP 1.1 Through Proxy Connections)..

Click Ok, Close all of Your Browser Windows, And Re-Open Internet Explorer

All of the Images Should Load Correctly.

If the Images still will not load after you do that, try switch the proxy port to 83 or from 83 to 85. Heres How you do it..In Internet Explorer go to Tools => Internet Options => Connections => LAN Settings =>Advanced=> Change the Proxy port to 83 or from 83 to 85.

by EvilByDesire See Profile edited by Red Baron See Profile
last modified: 2003-02-18 19:01:15

The answer is yes, you can.
You'll want to disable Sun Java in Internet Explorer and run your JAVA-based speed tests using IE. Unchecking the Sun Java box shown in the image below, will disable Sun Java in IE but leave it available for other applications.

To change your settings in Internet Explorer it's Tools => Internet Options => Advanced. Scroll down to find the Java settings. The Sun Java option will not be available if you do not have Sun Java installed.



Download Microsoft Java


---------
Credit goes to wpfranklin for the how-to.
Credit goes to Rfsjr2 for the FAQ submission.

by Rfsjr2 See Profile edited by seagreen See Profile
last modified: 2003-10-20 18:30:57

If you are having problem connecting to AIM through Direcway, follow these directions...

Load up AIM.

Click Setup.

Click Connections.

Delete the Host address.

Input the address "64.12.161.153" then click "OK"

Click "OK" and you are done.

by EvilByDesire See Profile edited by Red Baron See Profile
last modified: 2003-04-27 18:49:42

[General] DNS - Open Root-Server Confederation
Since it seems that many issues related to email, inability to load certain pages, etc, eventually are traced to problems with DNS, I've started using free DNS services from the Open Root-Server Confederation. They seem to have less trouble, and include all the new TLD (Top Level Domain) listings that many of the other DNS servers don't yet include. I've replaced the more usual 198.77.116.8 with 204.57.55.100, and it works well. Here is a list of the servers available ... I chose the one I did because it appears to be the one closest to the NOC. For an explanation of how and why to use "alternative roots" go to support.open-rsc.org/[?] and for complete information on DNS and the Open Root-Server confederation, go to www.open-rsc.org/[?]

quote:
--------------------------------------------------------------------------------
You can freely use any of these servers instead of your ISP's nameservers if you want to be able to see ALL the domain names on the net, not just the ones in the US Government controlled nameservers. You will, of course be able to see all the "old" domain names like .com, but you'll also be able to see all the ORSC new top level domains, too. If you need instructions on how to use these please see our instructions.
199.166.24.253 (PS0.NS1.VRX.NET) - Toronto, ON, Canada
199.166.27.253 (PS0.NS3.VRX.NET) - Richmond Hill, ON, Canada
199.166.28.10 (PS0.NS2.VRX.NET) - Apopka, Fl
199.166.29.3 (NL.PUBLIC.BASESERVERS.NET) - Nederlands
199.166.31.3 (NS1.QUASAR.NET) - Orlando, FL, USA
195.117.6.25 (ZOLIBORZ.ELEKTRON.PL) - Poland
38.113.2.100 (NS1.JERKY.NET) - Boston, MA, USA
213.196.2.97 (PAN.BIJT.NET) - The Netherlands
--------------------------------------------------------------------------------

Feedback received on this FAQ entry:
  • The following DNS Servers, were not found. 199.166.24.253 (PS0.NS1.VRX.NET) - Toronto, ON, Canada 199.166.27.253 (PS0.NS3.VRX.NET) - Richmond Hill, ON, Canada 199.166.28.10 (PS0.NS2.VRX.NET) - Apopka, Fl 199.166.29.3 (NL.PUBLIC.BASESERVERS.NET) - Nederlands 195.117.6.25 (ZOLIBORZ.ELEKTRON.PL) - Poland 38.113.2.100 (NS1.JERKY.NET) - Boston, MA, USA 213.196.2.97 (PAN.BIJT.NET) - The Netherlands. I used the DNS from http://www.grc.com/dns/benchmark.htm PS. Please keep in mind, that I use verizon as my ISP.

    2009-05-27 13:55:51 (aefstoggaflm See Profile)

  • On Hughes, DNS is locked and will redirect to Hughes's DNS server if you try to use another service unless you mod the modem like I have. You may want to change this item to reflect that.

    2008-11-20 19:03:59



by wpfranklin See Profile edited by PetDude See Profile
last modified: 2004-03-05 00:48:42

If you've received a TX21 code you might be able to re-acquire signal by running the auto cross-pol test.
DO NOT run this test for fun! You can easily turn a working system into a disabled system by running this test and failing. If you can't pass the test, you'll need an installer to repoint your dish. And by no means run this test when weather is an issue at your location, or at the NOC. Remember this should only be attempted as a last-gasp effort before calling technical support and getting an installer out to your location for a re-point.

Weather over the HNS NOC

These are the steps:

Start => Programs => Direcway => Antenna Pointing


click next

click OK

click next

Select Automatic => Start test

click Yes

click Exit

click Yes

Addendum to ACP FAQ entry.

Update: For users running software version 4.2.1.10 (DAK_P11) with DW4000 adapters, these are the steps to follow:

Start => Programs => Direcway
right-click Antenna Pointing
select Properties
locate the Target line
put your cursor at the end of the line - immediately after the G (in the word "POINTING")
push the space bar once
type /manual

the Target line should now say:
C:\Program Files\DIRECWAY\BIN\websetup.exe" /POINTING /manual
(see image below)




click OK and try the Antenna Pointing utility now.

by Rfsjr2 See Profile edited by seagreen See Profile
last modified: 2004-05-03 11:51:10

For DW4000 systems using ICS to share the connection.

When Windows Firewall (WinXP SP2) is enabled on your Host PC, it is enabled globally on all network interfaces. That includes your Host's LAN NIC. When you browse Proxy ON from your Client, it is trying to access the DIRECWAY Webcast Service (dpcproxy.exe) running on the Host. However, the firewall on the Host's LAN NIC won't allow the inbound traffic from the Client PC.

You have to poke a hole (open a port) in the Host's LAN NIC Firewall for the Proxy service. Go to Start => Settings => Control Panel and double-click Windows Firewall. Make sure Don't allow exceptions is not checked on the General Tab. Then, click the Advanced Tab, double-click on the Local Area Connection, and click the Add button on the Services Tab in the Advanced Settings Window. Fill out the info in the Service Settings Window as shown below and OK your way out. You can also use 192.168.0.1, port 83 (instead of port 85).



For more screenshots, see this forum thread: /forum/remark,12670906~mode=flat~days=9999


By Spinnaker and Satburn

by Spinnaker See Profile edited by seagreen See Profile
last modified: 2005-03-29 21:33:04