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All FAQs » SBC DSL FAQ » 5.0 Alcatel STH or 1000 Efficient 3010

FAQ RevisionsEditors: Flippant See Profile, MrFixitCT See Profile, d_l See Profile, lev See Profile
Last modified on 2008-06-16 16:17:44

5.0 Alcatel STH or 1000 & Efficient 3010

·Will it work with Windows 2000?
·Alcatel 1000/Efficient 3010 ATM & WinXP
·Can I make my Alcatel 1000 work on a Pronto DSL line?
·Why won't my STH/1000 sync on a new install?
·I've installed my Alcatel Speedtouch internal modem correctly, but it won't sync

Will it work with Windows 2000? (#1519)
Yes it will. Details are in this thread posting.

Originally submitted by RadioDoc

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Alcatel 1000/Efficient 3010 ATM & WinXP (#2297)
Details on getting the Alcatel 1000 and Efficient ATM PPPoA setup to work with Windows XP is here in this thread.

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Can I make my Alcatel 1000 work on a Pronto DSL line? (#2510)
Yes. You must change the VP/VC settings of to modem from 8/35 to 0/35. Follow this link for a detailed description of the procedure.

Alcatel 1000 VP/VC change

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Why won't my STH/1000 sync on a new install? (#2600)
The Alcatel Speed Touch Home and 1000 wire to the outside wires of a four wire telephone connector (pins 1 and 4). Normal telephone circuits use the middle wires (pins 2 and 3). If you have this type of modem make sure that the jack is wired properly and you are using a four wire cord from the jack to the modem.

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I've installed my Alcatel Speedtouch internal modem correctly, but it won't sync (#2642)
If you've correctly installed the internal modem and drivers you should see a new icon in your system tray. It should look like two square lights and will probably be red in color. This means the modem is installed correctly, but is not in sync. This problem is caused by the wrong DSL type default being selected during the install. To correct this right-click on the DSL modem icon and select Configuration. Uncheck the box next to G.dmt and check the box next to ANSI 1483. Save the configuration and exit. The modem should, if you have a good DSL signal, sync up in a minute or so. You'll be able to tell because the modem icon will turn black and the green lights on the modem card itself will be solid.

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