• How do I create a FAQ?
• Who may create a FAQ?
• Can two or more members work on an FAQ?
• Can I change the order of questions in an FAQ?
• Can I use forum-style codes in FAQs?
• How do I change FAQ status 'w' to 'a'?
• How do I submit an FAQ entry?
• How can I print a FAQ?

There is an entire FAQ devoted to this subject here: FAQ Owner's FAQ

To create a new FAQ (meaning a completely new FAQ, not just a single entry), first go to this page.
If you're convinced that there is no existing FAQ that covers your subject, scroll all the way to the bottom of the page.



In the box, enter the short name for your FAQ. If it was for the Acme Widget forum, you might call it "acme." Then click on the "Create/Retrieve" button, and your FAQ will be started.

Next, enter the following URL into your browser address bar:
/faq/ and at the end, add the short name that you entered above. This will be the address for your FAQ.

---

On your new FAQ page, you will see these items:


Clicking on "Edit FAQ Properties" will take you to a page where you can start entering your headers. Pay close attention to the following info, because it's far easier to set these up correctly than to try to re-arrange them later.

How to write a FAQ

Rule #1 Use a numeral (1-2-3-4) as "index" characters in the beginning of a header. It will allow you to add subheaders later and will always "index" numerically top down. Yes, you can skip a number and come back and use it later. In fact, it's a real good idea to skip numbers at this stage so that later you have the ability to enter new headings in between existing headers. (Note: you can enter numeric and header data in any order in "create FAQ" edit boxes.)

1. Main Header
1.1 Sub Header #1
1.2 Sub Header #2
2. Header #2
(3. not used)
4. Header #4
4.1 Sub Header #1
(5. not used)
(6. not used)
7. Header #7

Yes it is legal. You can come back and add 3, 5 & 6 later or 5.1 & 5.2 & 5.3.

Rule #2 Do not use alpha characters (A-B-C-D) as "index" characters in a header. SQL and data base processes do not cope well with alpha characters as "index" characters in a header.

Your great design scheme may come out like this:

C. Header #3
E. Header #5
A.1 Sub Header # 1.1
A.2 Sub Header # 1.2
A. Header #1
B. header #2
D. Header #4

3. Define the header name well. If it is vague, it will have to be re-edited for clarity later. If there are Q&As under the header, they will have to be edited to "new" header line later. (See next item.)

4. If you change the header name, the old header name will also show up in the FAQ along with the newly edited header name. You will have to edit every Q&A under the old header name and set each one to the "new" header name. After all the Q&As are removed, the old header name will disappear. It only continues to show up (old header) because some of the Q&As still appear in the old category. (Thank you, mballard.)

5. When doing a Q&A, you have the ability to place the Q&As in a specific order. Just use the UP and DN links to move questions around..

Happy FAQing.......
Original info submitted by GreyWolf, revised and updated.

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:50:22

Anyone with a dslreports login name. However, FAQs may be deleted if they are inappropriate, and they are not shown publicly until approved. When you feel your FAQ is ready to be shown, please IM a site Moderator to review and approve it.

by Monica

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:51:01

Yes. However, an overall FAQ moderator must be the one to grant additional users control of an FAQ.

To add a member as an FAQ owner, have a moderator make the request.

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:51:26

There is a way to do this, but it is an extremely long and laborious process.

Please try to add new questions in a roughly logical order.

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:51:55

FAQ entries are pure HTML, so you can use any HTML tags you wish. To include bold, italics and so on, please refer to any beginners HTML guide.

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:52:16

You will need to contact a moderator to change the status of your FAQ from 'w' to 'a'. Moderators will then forward your request.

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:52:38

You do this by clicking on the link at the bottom of any FAQ:



Just like posting in the forums, you will have an opportunity to preview and then submit. The finished entry will become part of the FAQ when it is reviewed by the FAQ owner(s). It's a good idea, in most cases, to send an IM to one of the FAQ authors to alert them that you have submitted a proposed entry.

Feedback received on this FAQ entry:

• This does not show at the bottom of FAQs

  2009-07-18 15:26:15 (mrkevin )

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:52:58

Currently, there is no option for doing this, but here's a method posted by pike :

First, click on the "simple, printable" link from the FAQ you want to print. Then, highlight the section you would like to print using your mouse. Next, press [ctrl]+[p] to bring up your browser's print dialog box.



Finally, choose the "Selection" radio button under the "Print Range" menu, apply and print!

by KeysCapt edited by tmpchaos
last modified: 2013-09-20 13:53:27