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All FAQs → AT&T Northeast (SNET) DSL FAQ Table of Contents 1. General Questions (17) 2. E-Mail (6) 3. PPPoE Information (3) 4. DSL Line Info (7) 5. Tweaking (8) 6. Networking (4) 7. Rebate inquiry site (1) 8. Migration to AT&T/Yahoo (4) 9. Installation Tips (5) Editors: MrFixitCT , Icarus , meskinct Last modified on 2011-03-05 08:06:20 view:Revisions 1. General Questions What phone number do I call for technical support? I have a question about my account, who do I call? Where can I download enternet software? Can I use VPN with my AT&T DSL? What are the DNS servers for AT&T (SNET)? What are the CT dialup numbers just in case I need them? I have an alarm system, how do I wire for DSL? Where can I find Yahoo dialup access numbers to use when travelling What is the telephone number for the EPC? Where can I get answers about Enternet PPPoE What is the best number to call to order service? I have a static IP package. How do I get reverse DNS working? New users only: how do I register without the CD? What, if any, ports are blocked? I'm sloooow. What do I do? Connection Drops/Resyncs - Things to Check I have a cordless phone, using it drops the internet connection, what can I do? 2. E-Mail What are my E-Mail Settings? I am having problems sending email with attachments, is there a fix? Can I check my SNET email through SNET's website? How do I set up yahoo mail with Netscape? Port 25 Block - Can't send mail via non-SBC servers How do I know if Port 25 is blocked? 3. PPPoE Information How do I setup Win XP for pppoe connectivity How do I connect to SNET DSL with Linux? Can I get OpenBSD to work with SNET DSL? 4. DSL Line Info What do CO and RT mean ? Why is my line capped below the advertised speed? What kind of speed should I expect from my DSL line? What are the VPI/VCI #'s for SNET? How do I set up my Cayman for static IPs? 5100B and 4100 Modem Statistics - What do these mean? What are the distance requirements for Elite Service and what speeds will I get? 5. Tweaking What does tweaking do for me? How do I tweak my connection for AT&T Northeast? How do I know if my computer needs to be tweaked? How Do I Eliminate Those Annoying Pauses? Why do we have to adjust the MTU, can't the network handle it? Why would I want to change my RWIN and how do I do it? How do I find the MSS? Where is the SBC speedtest? 6. Networking How can I use my DSL on more than one computer? As a home user, what firewall should I use? How do I configure my Cisco router? What is the difference between a probe and an attack? 7. Rebate inquiry site Where can I go to track or inquire about my rebate? 8. Migration to AT&T/Yahoo Where can I go to migrate my DSL service to ATT/Yahoo? Where can I go to migrate my dailup account to SBC/Yahoo Where can I go to migrate my DSL account to Yahoo Legacy Personal Home Page Location 9. Installation Tips How do I setup my connection? Where can I get an outdoor splitter/filter? Cayman / Netopia 3546 setup instructions How do I setup DSL with Static IPs How do I setup reverse DNS to work with my Static IPs? login and you can contribute to the FAQ

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