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1.General Question·After reading the FAQ i still have a Question, Where do i ask it?
·TM Net clarifies broadband misconceptions
·Where do i check availability?
·What services are available?
·What are the DNS servers for Streamyx?
·Where do i change my Login Password?
·What Speed should i be Expecting?
·How do I contact TMNET Support?
·How to determine My Ip Adress
·What is the different between home88 and home111 package?
·How to check my Bill Online and hour usage?
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Good Question! Chances that you found this FAQ through a Search engine is very high. If your Question is still left un-answered after reading the FAQ go to the Southeast Asian Broadband and Post a new topic.with [Streamyx] as the header.
You'll be most welcomed to.. and yes Malaysia Boleh!
Versi Melayu,
Jika anda masih tidak Dapat mengatasi masalah Berkenaan dengan Streamyx, sila Ke Forum Perbincangan Asia Tenggara untuk mendapatkan Jawapan yang lebih tepat untuk soalan atau keraguan anda.Selamat datang dan Malaysia Boleh!
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by ThirdShifter 
last modified: 2004-03-21 03:37:52 |
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TM Net press statement on Oct 4
You’ve heard about broadband Internet, such as tmnet streamyx, and know that you can do more with a high-speed connection.
You know you don’t have to dial-up into Broadband Internet. You can connect instantly and still use your phone to make calls.
But there are still some things that puzzle you about broadband. You have friends who rave about its speeds and friends who complain about the slow connection.
Some say they were connected a week after applying for tmnet streamyx and others have waited for weeks for a connection.
Yet, it’s the same service. Confused? Don’t be. There is nothing at all complicated or mystifying about broadband. Don’t fall for the common myths and misconceptions.
Myth 1: I can get tmnet streamyx broadband service anywhere in Malaysia.
Fact: •Broadband is NOT available everywhere.
•The broadband service can only be pushed to your home Broadband if the TM exchange in the area has available ADSL ports.
Myth 2: If I have a fixed telephone line, I can subscribe to tmnet streamyx service
Fact: •You need a TM direct telephone line to connect to the tmnet streamyx ADSL system.
•You need to check if there is an available ADSL port at TM’s exchange.
•tmnet streamyx does not support keyphones and PABX lines.
Myth 3: My neighbour or friend in the same town gets tmnet streamyx, I can too.
Fact: •You still need to check if there is an available port.
•The copper wire to your house should not be more than 5km from the supporting TM exchange.
•For optimum copper quality, your house should be within 3km from the supporting TM exchange.
Myth 4: tmnet streamyx service is more expensive than a dial-up service
Fact: •If your average daily Internet usage is more than 2 hours per day, it is more economical to use broadband Internet.
•For example, using dial-up for 60 hours of surf time each month, you pay RM90 a month for the maximum speed of only 56Kbps!
•Using Broadband, you get up to 10X the dial-up speed and pay only RM44 a month for 60 hours of surfing time
Myth 5: I should be getting 100% of the subscribed speed
Fact:
Broadband speed is based on best effort and factors such as:
•Quality of the copper cable
•Distance from the supporting TM exchange
•Weather; Electromagnetic Effect
•PC performance
•Internet traffic during the period
•Website that you visit
•However, you should be connected at least 70% of the subscribed speed for 95% of the time, in accordance with the MCMC MCA Act 1998 on Quality of Broadband Access Service requirement.
•Eg: If you subscribed to the 1MB package, you should at least be getting 700kbps.
Myth 6: Upload and download speeds are supposed to be the same
Fact: •When viewing Web pages, video or e-mail using the Internet, you are downloading.
•Usually, people download more than they upload, so the download speeds are faster.
Myth 7: Broadband penetration is low and more expensive compared to countries like South Korea, Singapore
Fact: •Broadband penetration in Malaysia is around 7.4%. Broadband penetration in Korea is only around 25%. (Source: ITU 2005 Report, Computimes, NST, pg10, 08.09.2005)
•Currently, broadband prices offered by TM Net are among the cheapest. Singaporeans and Australians pay USD0.023 and USD0.059 per kbps per month respectively, but Malaysians pay USD0.021 per kbps per month. (Source: IDC Communications Report 2004)
For more information on tmnet streamyx broadband service, visit www.tm.net.my
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by teh edited by ThirdShifter
last modified: 2005-12-27 05:28:15 |
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Coverage Area or go to the nearest Kedai telekom
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by ThirdShifter
last modified: 2003-03-11 11:45:43 |
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Current advertised service packages Price" >isp.tm.net.my/streamyx/newPromoP···l'>Price Listing
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by ThirdShifter
last modified: 2003-03-26 09:20:47 |
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Default dns server are : 202.188.1.5 and 202.188.0.133
New added dns: 202.188.1.4 and 202.188.0.132
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by ThirdShifter
last modified: 2007-08-08 08:24:24 |
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go to TM Bills Page and select /service/tmm_streamyx from the drop down menu
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by ThirdShifter
last modified: 2003-03-26 09:22:35 |
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You should be expecting to get around 85%-90% of the advertise speed.
Eg. If you Currently have the Home88, which is capped at 384 Down and 128 Up your average speed should be around 310+ after tweaking.
The reason why you can't achieve 100% of the advertised speed is because the "PPP header factor". In every Packets sent and received there Several Headers embeded with it. Headers From your PPPoE, ATM, etc. would not reflect on Speedtest.
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by ThirdShifter
last modified: 2003-04-10 08:09:40 |
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Customer Interaction Center:
1-300-88-9515
alternate number
1-300-88-1515
Kuala Lumpur Helpdesk
03-78743741
Working hours : 8 a.m - 12 Midnight
Email Support:
streamyx@tm.net.my
custcare@tm.net.my
support@tm.net.my
Billing inquiries
billcare@tm.net.my
Form Based Support:
»isp.tm.net.my/support/support.shtml
Form Based Enquiries:
»isp.tm.net.my/streamyx/enquiries.shtml
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by teh edited by ThirdShifter
last modified: 2003-04-26 12:05:18 |
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For Window 95/98 and ME go to Start/Run type winipcfg. For Win NT. Window 2000 and window XP type Ipconfig in the Command Prompt (MS-DOS)
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by ThirdShifter |
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The difference between these two Package is:
Subcribers to the Home88 would only have to pay a monthly flat-rate service of RM 88.00 (US$ 23.00). The Subcriber would have to provide their own Modem.
For Home111 Subcribers monthly flat-rate charge is RM 111.00 (US$ 30.00) Subscriber will get a modem so purchase of modem is not needed.
Both of these plan have the same advertise speed which is 384k/128k
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by ThirdShifter
last modified: 2003-07-04 22:31:12 |
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Go to the following page »tmbill.tm.net.my
To check how many hours you have been online, after loging in to the website click the Usage Details. You will be provided with the amount of time you have been connected to streamyx.
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by ThirdShifter
last modified: 2004-07-31 16:36:09 |
