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FAQ RevisionsEditors: MacGyver See Profile, BliZZardX See Profile
Last modified on 2008-06-15 11:54:17

0.2 Speed Tests

·Is there a reliable speed test for Sympatico customers?
·Why don't DSLR/BBR speed tests reflect Sympatico's advertised speeds?
·What are all the different speed profiles used?
Sympatico does not offer an official speed test at this time. Sympatico technical support may suggest using the test available at »www.toast.net , however the toast.net test file is very small, and thus tends to produce inaccurate results, especially if the file is cached in your computer. This can actually give you false results.

Results from other speed tests can vary widely due to all sorts of problems. Therefore, it is wise to select and perform a variety of speed tests available here that are close to your physical location to ensure that you are getting consistent results.

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Sympatico now advertises the maximum speeds of its services using the sync rate instead of the actual usable line rate. Sympatico used to advertise its services using the usable line rate, however they have changed this policy to align with how other ISP's (especially Rogers) advertise their services.

A good rule of thumb is that approximately 80-85% of the DSL sync rate equals the usable line rate.

•Original HSE customers whose lines can't support upgraded speeds (an unadvertised 1.5 meg service) with a sync rate of 1784/800 can expect speed test results of about 1400/680.

•HSE (A 2.5 meg service advertised as a 3.0 meg service) customers with a sync rate of 3008/800 can expect speed test results of about 2500/680.

•Ultra (A 3.5 meg service advertised as a 4.0 meg service) customers with a sync rate of 4032/800 can expect speed test results of about 3400/680.

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Not confirmed as a complete list:

512/512 - DSL Basic
160/96 - Basic Lite
1.0meg (Sync 1184/160) - Advertised 1.0meg service
1.0meg (Sync 1184/384) - NOT Advertised
1.0meg (Sync 1184/800) - NOT Advertised
1.5meg (Sync 1728/384) - Advertised 1.5meg service
1.5meg (Sync 1784/800 & 1784/640) - NOT Advertised, some people have been put on this profile as an upgrade, if their line cannot support higher download speeds.
2.0meg (Sync 2496/800 & 2496/640) - NOT Advertised
2.5meg (sync 3008/640) - NOT Advertised
2.5meg (sync 3008/800) - Advertised 3meg service
3.0meg (sync 3488/800 & 3488/640) - NOT Advertised
3.5meg (sync 4032/640) - NOT Advertised
3.5meg (sync 4032/800) - Advertised 4meg service
4.5meg (sync 5056/800) - Advertised 5meg service
5.5meg (sync 6016/800) - Advertised 6meg service

The speeds you can expect for some of the above profiles is as follows:

535/80KB/sec = 5056/800kbit sync profile Current "5meg package"
425/80KB/sec = 4032/800kbit sync profile Current "4meg package"
375/80KB/sec = 3488/800kbit sync profile
310/80KB/sec = 3008/800kbit sync profile Current "3meg package"
250/70KB/sec = 2496/640kbit sync profile
175/80KB/sec = 1728/800kbit sync profile
175/70KB/sec = 1728/640kbit sync profile
175/40KB/sec = 1728/384kbit sync profile
125/70KB/sec = 1184/640kbit sync profile
125/40KB/sec = 1184/384kbit sync profile
125/16KB/sec = 1184/160kbit sync profile
credit HiVolt See Profile

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