• Which modems are offered?
• How can I request extra phone line filters?
• Can I connect multiple computers?
• Does Sympatico support routers or home networks?
• Can I opt out of the modem rental?
• Where can I get help hooking up my game console to the internet?
• Where can find information on telephone wiring?
• Why do Bell's firewall-capable modems have the firewall permanently disabled?
• Is there an easy way to access the hidden features of some modems?

All Ontario & Quebec DSL ISP's use G.DMT.
G.Lite is not implemented.

All modems that Sympatico provides have both ethernet and USB interfaces, however only one interface can be used at a time.

For an additional fee or contract committment, you can receive the optional Speedstream 6300 which is a DSL modem, 5-port wired router, wireless router, all-in-one unit.

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Modems that have been offered now or in the past:

Ethernet Only Modems:
- Alcatel SpeedTouch Home (Discontinued)
- Efficient Networks SpeedStream 5260 / 5360 (Discontinued)
- Efficient Networks SpeedStream 6520 [4 port Ethernet, wireless, no USB]
- 2Wire 2700 [4 port Ethernet, wireless, no USB]
- 2Wire 2701 [4 port Ethernet, wireless, no USB]
- 2Wire 2710HG-G Router

USB/Ethernet Modems:
- Efficient Networks SpeedStream 5200/5242/4200 [Single Ethernet + USB]
- Efficient Networks SpeedStream 6300 [5 port Ethernet, wireless, and 1 USB]

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by BliZZardX edited by MacGyver
last modified: 2011-06-10 20:35:39

How can I request extra phone line filters?

You will need to call 310-SURF (310-7873) or get in contact with a tech in the direct forum »Bell Canada Direct

Or use the automated filter order service. »www.bell.ca/shopping/PrsShpInt_A···ies.page

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by BliZZardX edited by MacGyver
last modified: 2008-09-14 06:32:30

Can I connect multiple computers?

Yes.
You can do this with a hub/switch or a router.

Sympatico says two IP addresses can be assigned at once, but they don't actually limit you. You can connect as many computers as your hub/switch will allow.

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by BliZZardX
last modified: 2003-07-29 14:46:39

Does Sympatico support routers or home networks?

Sympatico will not provide technical support for customers using home networking devices unless those devices are rented from Bell. For customers not using Bell-supplied networking equipment, Sympatico Technical Support will require that you disconnect your home network, and use only your DSL modem and a single PC during any troubleshooting process.

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by MacGyver
last modified: 2004-05-15 11:09:30

Can I opt out of the modem rental?

Bell imposes a mandatory modem rental on its subscribers. This monthly rental is not optional.

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by quanta edited by MacGyver
last modified: 2011-01-26 19:08:44

Where can I get help hooking up my game console to the internet?

Call Sympatico's GamesMania Support Team at 1.866.522.1522

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by MacGyver
last modified: 2004-04-08 22:35:37

Where can find information on telephone wiring?

Bell Canada offers a guide on telephone wiring in your home. Click HERE.

We also maintain an FAQ on inside wiring here on the site. /faq/wiring

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by MacGyver
last modified: 2004-08-17 06:05:15

Why do Bell's firewall-capable modems have the firewall permanently disabled?

Bell offers a firewall service for a monthly fee. For this reason, the Bell-customized firmware on their modems does not allow the customer to enable the firewall.

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by MacGyver

Is there an easy way to access the hidden features of some modems?

See this thread for more information.

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by MacGyver