|
| ||||
 |
|
Home | Reviews | Tools | Forums | FAQs | Find Service | ISP News | Maps | About |
|
how-to block ads |
3.1 Email
A common feature of SMTP servers is open-relaying. Open-relaying allows anybody on the internet to relay an email message through an SMTP server. The disadvantage of open-relaying is that it makes all messages appear to originate from the relaying server. For this reason, open-relaying is usually disabled because a spammer could use an SMTP server with an open-relay to send spam, and it would appear that the owner of the SMTP server is sending the spam instead of the spammer. This makes it very difficult to trace the origin of the spam and stop it. If a Bell customer were to operate their own SMTP server, it is possible that it may be configured improperly with open-relaying enabled, and have spam relayed through it. In this situation, it appears that a Bell customer is sending the spam. So Bell avoids this situation by ensuring that no customer can operate their own SMTP server, and blocking port 25 effectively does just that. One of the disadvantages of this arrangement is that it also prevents the use of any port 25 SMTP server other than the ones that Bell provides. (SMTP servers that use a port other than 25, like GMail which uses 465 for example, are not affected by this block.) So if you have a third-party e-mail provider, you will not be able to send outgoing mail through their SMTP server via port 25. You must use a Bell SMTP server over port 25. Another disadvantage is that it prevents a Bell customer from running their own incoming SMTP e-mail server. Please note that port 25 blocking does not affect incoming email through POP3 servers, which do not use port 25. You are free to use whatever POP3 provider you wish.
 got feedback?Despite Bell's security reasoning behind this sudden monopolization, it does not change the fact that it represents a major inconvenience to its loyal customers, especially to does who run a business and rely on their e-mail addresses. Even if you do use your own server its no use since they close off port 25. This leaves you with no options. 2011-10-18 08:45:18 Une message d'erreur comme celui-ci apparait depuis qu'une personne de chez Bell a joué dans mon ordinateur hier. :-(
-->L'authentification a échoué car Outlook ne prend pas en charge les méthodes d'authentification disponibles.
Que dois-je faire: J'ai un MAC 10.6.8 et utilise Outlook version 14.1
L'authentification a échoué car Outlook ne prend pas en charge les méthodes d'authentification disponibles.
Merci de communiquer avec moi 2011-11-17 19:30:38 by MacGyver POP Server: pophm.sympatico.ca Port: 995 Authentication: Email address (e.g: jsmith@sympatico.ca) and password (e.g.: a123456z) SSL: Be sure to select the “this server requires a secure connection (SSL)” or “use SSL (Secure Sockets Layers)” option Outgoing mail server (SMTP) SMTP Server: smtphm.sympatico.ca Port: 25 NOTE: Sympatico support recommends using port 587 for SMTP with server smtphm.sympatico.ca if you are getting SSL errors using port 25 Authentication: Email address (e.g: jsmith@sympatico.ca) and password (e.g.: a123456z) SSL: Be sure to select the “this server requires a secure connection (SSL)” or “use SSL (Secure Sockets Layers)” option If you are still using the old servers, those settings are available here: »service.sympatico.ca/index.cfm?m···id=15951 - Be aware that accounts are being transitioned to the new servers and eventually the old servers will be discontinued. When this happens, you will need to update your server settings. More info, including how to configure your email client software: »service.sympatico.ca/index.cfm?m···id=15951
got feedback?Jan 6, 2009 - Sympatico support recommends using port 587 for SMTP with server smtphm.sympatico.ca if you are getting SSL errors using port 25. 2009-01-06 14:31:31 Hi MacGyver!! Thanks for the tip "What are the addresses of the Sympatico email servers? (#10514)". I was getting nowhere on one of my computers using Port 25 with smtphm.sympatico.ca. The current Bell.ca\upgrade site recommends/requires Port 25, and I didn't see anything about, 'in case of errors'. Port 587 is working just fine now.
BTW, I am working with three WinXP SP3 computers, using Outlook 6 on all of them, Office 2003 Outlook on two of them, and Office 2000 Outlook on one of them. I had no problems using Port 25 on two computers, and no success in either program (Outlook Express 6, Office 2000 Outlook) on the third computer. The third computer is a bit old, slow, and bloated, but I haven't had any email problems with the previous smtp1.sympatico.ca server. I suspect there could be some timing/timeout issues, but nothing I know how to tweak. BTW2, all computers are using AVG antivirus, and the one with troubles only has the WinXP firewall, while the other two have Sygate and Comodo free firewalls.
Thanks again for you posting.
2010-01-06 11:47:38 by MacGyver Sympatico offers a free web-based email service, like Hotmail, called GetEmail. You can access it from any Internet-enabled computer from this URL: http://getemail.sympatico.ca Alternatively, you may use either of the following links to access your email (these may work better for those not using Internet Explorer or the latest version of Java) »webmail.en.bellnet.ca/ »unifiedwebmessaging.bell.ca/UemLogin.jsp Note: Unlike POP3, the email you receive will still appear in your email inbox on your home computer when you return. Unless you delete them, of course. However, any email you send will not appear in your computer's outbox.
got feedback?by quanta You can: - set vacation alerts - set automatic replies - auto-forward your email to somewhere else - set up additional POP3 accounts you want to access via GetEmail - activate the anti-spam filters Go to http://getemail.sympatico.ca, log in, and select "Options" on the top of the page. Choose from the various options on the left column. If you are on the new email platform (your email server is pophm.sympatico.ca) with HotMail then these options do not apply to you. Refer to HotMail help for further information on how to configure the available features.
got feedback?there is no option for auro-forwarding 2009-01-23 23:49:53 by quanta Netscape 7/Mozilla: Incoming (POP3) Server Settings: User Name: (your full e-mail address) User Pass: (your e-mail account / .NET password) POP3 Server: - pophm.sympatico.ca - Check off "Use secure connection" Outgoing (SMTP) Server Settings: SMTP Server: - smtphm.sympatico.ca - "TLS, if available" - check off "Use name and password" - Use your full e-mail address as the user name According to Sympatico's tech. support, MSN is responsible for this new e-mail platform. Sadly, MSN has blocked off SMTP access for certain e-mail clients. According to my tests, Mozilla Mail is unable to send e-mail using the smtphm.sympatico.ca server. You can simply workaround this by using "SMTP8.SYMPATICO.CA" as your SMTP server.
got feedback?by lawrence171 One way for an existing Sympatico customer to receive this upgrade is to subscribe to the MSN Premium service and then cancel. However, it is not necessary for existing customers to subscribe to the MSN Premium service to receive this upgrade. Simply visit »upgradecentre.sympatico.ca/ and follow the instructions to upgrade your email accounts at no charge. IMPORTANT NOTE: Ensure that you thoroughly read the Help/FAQ Section and understand the changes that will be required, as well as the full conseqences of the change that will take place. This upgrade CANNOT be reversed so please do not proceed unless you completely understand what will happen. Also be aware that some anti-virus scanners will not work with the new SSL secure login required by the upgraded email platform. If you use such an antivirus scanner, you will need to disable email scanning until your antivirus provider can supply a work-around or upgrade.
got feedback?by MacGyver This basic virus scanning should not be considered a replacement for running your own local realtime virus scanner. Credit Mister_E  got feedback?by MacGyver How do I know if I'm using MSN-enhanced email? You use the POP3 email server pophm.sympatico.ca Norton/Symantec AntiVirus Certain versions of Norton/Symantec AntiVirus do not co-operate with the new secure SSL email protocol used for downloading email. In some cases, disabling email scanning will solve the problem. In other cases, you must uninstall Norton Antivirus completely in order to get email working again. Please refer to »service1.symantec.com/SUPPORT/nav.nsf/.. for more information. To date, Symantec has not announced plans to include SSL support for email scanning in a future update or release of its Antivirus software. Anti-spam or Anti-virus software Any anti-spam or anti-virus software which you use on your computer MUST be capable of using SSL for both incoming and outgoing e-mail, otherwise it will not work. In some software, you need to explicitly enable this feature. Please consult your documentation or ask in the Software Forum if you need help with your software. Not receiving messages? If you are not receiving email messages, they may be getting caught in the agressive spam filter. By default, the spam filter is set to "high" - To change this setting, you need to login to each mailbox via this page »service.sympatico.ca/index.cfm?method=.. and go to the options section to lower or disable the spam filtering. Please note that any mail flagged as spam will only be kept for three days - after that it will be deleted without any possibility of recovery. Login Problems If you cannot login to your account via the Sympatico website, or get the ".net email not supported" error message, you need to call 310-SURF and immediately ask for a second level technician to have your email account access restored. This technician will contact MSN on your behalf to do this, and have your account access restored while you wait on the line (about a 15 minute wait).
got feedback?by MacGyver got feedback?by Viscera Hi *********, I completely understand the reasons why you would be worried by the unlikely event that the US Government will actually enact the Patriot Act and "spy" on your email and I appreciate the time you took to compose your response. That being said, at this point the only alternative is to refuse being migrated to the MSN platform. This will prevent us from doing it automatically for you. Once we have the segment of customers that have refused to be migrated, we will have to decide what we can do to accommodate those customers since one domain cannot exist in two places or email destined for it won't go anywhere. If you wish to not be migrated, please call into 310-SURF and let them know. There is nothing wrong with this request. Thanks, Christian Belanger
got feedback?This can be removed since everyone is on the MSN Platform now. 2008-12-13 15:27:17 (Deadpool by DKS •under e-mail address "someone"@sympatico.ca •go->server settings : at "server Name" : pophm.sympatico.ca port 995 •user name put "someone"@sympatico.ca •server settings below, make sure use secure connection (ssl) is checked. For sending e-mail : go: tools-> account settings->outgoing server (smtp) •server name: smtphm.sympatico.ca •port 25 (note, if port 25 does not work, try using 587 instead) •use name and password-> checked •user name "someone"@sympatico.ca •use secure connection : TLS It will ask you for your password the first time, you can leave it like that, or use the optional remember password. If you still have trouble sending email after following the above instructions, your Anti-Virus scanner may be to blame. Try disabling it temporarily. Many Anti-Virus scanners do not work at all with secure connections, while others require different settings. Contact your Anti-Virus provider to see if there are workarounds, patches, or updated versions to enable scanning of outgoing secure email.
got feedback?What are the settings to get thunderbird to work with bellnet.ca email 2010-02-23 15:51:34 This is good - the TLS instead of SSL secure connection setting. Thanks a lot! 2009-07-07 12:57:55 I just bought a new laptop and downloaded Thunderbird, hoping that the Sympatico issues were fixed. It used to work for me, then I started having problems with the outgoing mail so I had been using outlook (not good - it doesn't even have a spam filter). The above advice worked, so thanks! (port 25, TLS). I can't remember Thunderbird ever being that easy to set up with Sympatico email accounts (grrr Bell).
Peace, Jen. 2009-08-09 13:38:26 I too had problems sending mail w/ Thunderbird through server smtphm.sympatico.ca
Eventually got around it by using server smtp8.sympatico.ca on port 25 with no secure connection.
2009-08-27 20:56:49 Solution worked perfectly (and yes I needed the port 587 alternate). Thanks so much for putting the effort into researching and posting ... a shame sympatico tech support didn't provide TBird support directly on their web site (I noticed that they did for every incarnation of a Microsoft email product ... :P
Anyway - thanks. Worked perfectly. 2010-01-10 11:36:14 Thank you Thank you Thank you - 5 minutes, and your guidelines have made it possible for me to capture my sympatico account into Thunderbird. Next, I'm going to set aside a moring and a pot of coffee, and import the last 8 years of Eudora into Thunderbird. Thanks again, osneath@sympatico.ca 2010-05-02 11:50:30 by MacGyver | |||||||||||||||
| Friday, 24-May 17:48:05 | Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo over 13.5 years online © 1999-2013 dslreports.com. |
