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1 Preface

Forum rules are subject to change, but as of February 2007 these are the forum guidelines for posting in the TekSavvy forum. Most of these points are summarized from this post by fatness See Profile:

•This forum is for the discussion of problems, solutions and questions related to TekSavvy Solutions Inc.
•The Site Rules on Posting apply here.
•If you have a question about a moderator action in the forum, please ask by Instant Message (IM) in a civil manner and we'll answer you as time allows.
•This is a support forum, It is not a complaint box or an advertising center.
•Please contribute what you can, without using the forum to continually promote or bash the service.
•Please try to stay on topic within a thread. There is a New Topic button for other topics at the top right of the forum.
•Please participate in forum maintenance by using the Hey Mods link if you believe a post violates the site/forum posting rules. If it's just an opinion or a member that irks you, please ignore it or them. Life is full of such things.

by state See Profile
last modified: 2007-03-03 00:15:45

The following members are authorized on behalf of TekSavvy Solutions Inc. to provide "official" technical support in this forum. For your own protection, you should not provide personal information to anyone that isn't listed here:

TSI Marc See Profile (CEO/Owner)
TSI Pierre See Profile (COO)
TSI Bram See Profile (Chief Legal & Regulatory Officer)
TSI Tina See Profile (Director, Marketing & Communications)
TSI Andre See Profile (Director of Online & Operations Intelligence)
TSI Olga See Profile (Director of Agent Development & Analytics)
TSI Gabe See Profile (Director of Information Technology)
TSI DaveP See Profile (Director of Technical Support)
TSI Nick See Profile (Software Developer)
TSI Patrick See Profile (IT Manager)
TSI Pascal See Profile (Desktop Support)
TSI Linda See Profile (Accounting Manager)
TSI Rick See Profile (System Administrator)
TSIChristina See Profile (Workforce Manager)
TSI Mike See Profile (Senior Leader Technical Support)
TSI Chris See Profile (Senior Leader Customer Service)
TSI Dave See Profile (Business/Technical Analyst)
TSI Jorge See Profile (Quality Assurance/Technical Support Trainer)
TSI PhilR See Profile (Support and Resolution Manager)
TSI Mat See Profile (Support and Resolution Manager)
TSILiz See Profile (Manager on Duty)
TSI Paul See Profile (Business Services)
TSI Tim See Profile (Senior Service Resolutions Associate)
TSI Robert See Profile (Manager on Duty)
TSI SteveO See Profile (Business Services Manager)
TSI Shawn See Profile (Hosting & Technical Support Specialist)
TSI Denis See Profile (Business Services)
TSI JamesM See Profile (Business Services)
TSI Paulo See Profile (Business Services)
TSI Dennis See Profile (Business Services)
TSI Jeremy See Profile (Business Services)
TSI Duty Mgr See Profile (Operations Manager On Duty)
TSI Milinda See Profile (Team Lead)
TSI Kumar See Profile (Team Lead)
TSI Thomas See Profile (Team Lead)
TSI Jon (Team Lead)
TSI ChrisG See Profile (Team Lead)
TSI Kelly See Profile (Team Lead)
TSI David See Profile (Team Lead)
TSI JoeC See Profile (E-Services)
TSI JonD See Profile (E-Services)
TSI Ashleigh See Profile (E-Services)
TSI Denis See Profile (E-Services)
TSI Martin See Profile (E-Services)
TSI Keith See Profile (E-Services)
TSI John See Profile (E-Services)
TSI Taunia See Profile (E-Services)
TSI Marty See Profile (E-Services)
TSI Alan See Profile (E-Services)
TSI ShawnS See Profile (E-Services)
TSI Chris K See Profile (E-Services)
TSI Kris See Profile (E-Services)
TSI Marvin See Profile (Product Marketing Leader)
TSI Anik See Profile (Digital Marketing Specialist)
TSI Bryant See Profile (Graphic Design Specialist)
TSI TimL See Profile (Quality Assurance Leader)
TSI JoelM See Profile (Tech Support)
TSI Tracy See Profile (Tech Support)
TSI Acct See Profile (Generic Accounting)
TSI Support1 See Profile (Generic Tech Support 1)
TSI Support2 See Profile (Generic Tech Support 2)

TSI Outages See Profile (Outages notification account)

teksavvy See Profile (General)

If you're an employee and would like to post here on behalf of TekSavvy Solutions, please contact TSI Marc See Profile.

PS - if you require French Support, please communicate with the following staff members:

TSI Marc See Profile (CEO/Owner)
TSI Pierre See Profile (COO)
TSI Gabe See Profile (Director of Information Technology)
TSI Bram See Profile (Chief Legal & Regulatory Officer)
TSI Andre See Profile (Director of Online & Operations Intelligence)
TSI Chris See Profile (Senior Leader Customer Service)
TSI Jorge See Profile (Quality Assurance/Technical Support Trainer)
TSI Jon (Team Lead)
TSI Martin See Profile (E-Services)
TSI ShawnS See Profile (E-Services)
TSI Paul See Profile (Business Services)
TSI Bryant See Profile (Graphic Design Specialist)
TSI Denis See Profile (Business Services)
TSI JoelM See Profile (Tech Support)
TSI Pascal See Profile (Desktop Support)
TSI Acct See Profile (Generic Accounting)
TSI Support1 See Profile (Generic Tech Support 1)
TSI Support2 See Profile (Generic Tech Support 2)

CONTACT NUMBERS:

Main/Sales: 877-779-1575
Tech Support: 877-357-2889
French Sales/Tech: 800-368-6909



by state See Profile edited by TSI Jonathan See Profile
last modified: 2014-10-15 09:31:27

Office Hours:
- Technical Support: 24/7
- Accounting: Mon-Fri (8AM until 5PM)
- Logistics: Mon-Fri (8AM until 5PM)

Office Numbers:
- Main/Sales: 877-779-1575
- Tech Support (NEW): 877-357-2889
- French Sales/Tech: 800-368-6909
- Local to Chatham: 519-360-1575
- Fax: 519-360-1716

URL:
- www.teksavvy.com

Address Information:
- TekSavvy Solutions Inc.
- 800 Richmond Street
- Chatham, ON, N7M 5J5

Tech Support Email: support@teksavvy.com
Sales/Customer Service: sales@teksavvy.com
Accounting/Accounts Receivable: accounting@teksavvy.com
Abuse Reporting: abuse@teksavvy.com

by JGROCKY See Profile edited by TSI Jonathan See Profile
last modified: 2013-08-06 14:44:44

A Fair Price for Internet isn't Science Fiction, it's TekSavvy. Visit our site and make the switch! »www.teksavvy.com/

****

Mission

We believe in doing what?s right. For our customers. For our business. For our TekSavvy team. That means treating people as we would want to be treated. Fairly. Honestly. With respect and consideration. That means offering a great service at a fair price.

We believe doing what?s right is the best business strategy of all. It is simple, effective and transparent. It doesn?t require phony rules. Or marketing tricks. Or contracts to lock customers in. Each member of our team can make quick and effective decisions to do what?s right for our customers. That?s how we have built TekSavvy and will continue to do so.

We believe people are tired of the usual corporate monopolies. They shouldn't feel their only choice is the best of the worst. We believe it's time for an alternative, one that advocates for consumers and earns their trust and their business. We believe in candor. We believe in integrity. We believe in working to improve the industry. Most of all, we believe in offering Canadians a better choice and a better deal.

We?re Different.
In A Good Way.

****

Company Overview

»www.teksavvy.com/ TekSavvy Solutions Inc. believes in doing the right thing. For our customers. For our business. For our employees. We do this by treating people the way we would want to be treated. With honesty, respect and consideration.

From our phone offerings to our Internet services, we believe Canadians should enjoy great access, at a fair price. Consumers want an alternative to unfair restrictions and fees imposed by monopolies. We are that alternative.

Our business practices are fair, effective and transparent. We believe in candor and integrity. And we believe that doing what?s right is the best business strategy of all.

****

Description

At TekSavvy, you don't get just an Internet Service Provider (ISP); you get an Internet Service Provider (ISP) that cares. We know you need choice, you need an alternative to the big guys, and you need to know at the end of the day we'll take care of you no matter what. We are committed to giving our customers the best internet service and the best phone service possible. In fact, we pride ourselves on that: on being able to give you more than you thought possible, all for a fair price, with great service, and with no contracts and no hidden fees.

by JGROCKY See Profile edited by TSI Jonathan See Profile
last modified: 2013-08-06 14:47:27