Forum rules are subject to change, but as of February 2007 these are the forum guidelines for posting in the TekSavvy forum. Most of these points are summarized from this post by fatness :
•This forum is for the discussion of problems, solutions and questions related to TekSavvy Solutions Inc.
•The Site Rules on Posting apply here.
•If you have a question about a moderator action in the forum, please ask by Instant Message (IM) in a civil manner and we'll answer you as time allows.
•This is a support forum, It is not a complaint box or an advertising center.
•Please contribute what you can, without using the forum to continually promote or bash the service.
•Please try to stay on topic within a thread. There is a New Topic button for other topics at the top right of the forum.
•Please participate in forum maintenance by using the Hey Mods link if you believe a post violates the site/forum posting rules. If it's just an opinion or a member that irks you, please ignore it or them. Life is full of such things.
The following members are authorized on behalf of TekSavvy Solutions Inc. to provide "official" technical support in this forum. For your own protection, you should not provide personal information to anyone that isn't listed here:
TSI Marc (CEO/Owner)
PS - if you require French Support, please communicate with the following staff members:
TSI Marc (CEO/Owner)
- Technical Support: 24/7
- Accounting: Mon-Fri (8AM until 5PM)
- Logistics: Mon-Fri (8AM until 5PM)
- Main/Sales: 877-779-1575
- Tech Support (NEW): 877-357-2889
- French Sales/Tech: 800-368-6909
- Local to Chatham: 519-360-1575
- Fax: 519-360-1716
- TekSavvy Solutions Inc.
- 800 Richmond Street
- Chatham, ON, N7M 5J5
Tech Support Email: firstname.lastname@example.org
Sales/Customer Service: email@example.com
Accounting/Accounts Receivable: firstname.lastname@example.org
Abuse Reporting: email@example.com
A Fair Price for Internet isn't Science Fiction, it's TekSavvy. Visit our site and make the switch! »www.teksavvy.com/
We believe in doing what?s right. For our customers. For our business. For our TekSavvy team. That means treating people as we would want to be treated. Fairly. Honestly. With respect and consideration. That means offering a great service at a fair price.
We believe doing what?s right is the best business strategy of all. It is simple, effective and transparent. It doesn?t require phony rules. Or marketing tricks. Or contracts to lock customers in. Each member of our team can make quick and effective decisions to do what?s right for our customers. That?s how we have built TekSavvy and will continue to do so.
We believe people are tired of the usual corporate monopolies. They shouldn't feel their only choice is the best of the worst. We believe it's time for an alternative, one that advocates for consumers and earns their trust and their business. We believe in candor. We believe in integrity. We believe in working to improve the industry. Most of all, we believe in offering Canadians a better choice and a better deal.
In A Good Way.
»www.teksavvy.com/ TekSavvy Solutions Inc. believes in doing the right thing. For our customers. For our business. For our employees. We do this by treating people the way we would want to be treated. With honesty, respect and consideration.
From our phone offerings to our Internet services, we believe Canadians should enjoy great access, at a fair price. Consumers want an alternative to unfair restrictions and fees imposed by monopolies. We are that alternative.
Our business practices are fair, effective and transparent. We believe in candor and integrity. And we believe that doing what?s right is the best business strategy of all.
At TekSavvy, you don't get just an Internet Service Provider (ISP); you get an Internet Service Provider (ISP) that cares. We know you need choice, you need an alternative to the big guys, and you need to know at the end of the day we'll take care of you no matter what. We are committed to giving our customers the best internet service and the best phone service possible. In fact, we pride ourselves on that: on being able to give you more than you thought possible, all for a fair price, with great service, and with no contracts and no hidden fees.