• TekSavvy Forum Rules
• Official support in the forum
• TekSavvy - Office Information
• Meet the TekSavvyTeam!
• Brief about TekSavvy

Forum rules are subject to change, but as of February 2007 these are the forum guidelines for posting in the TekSavvy forum. Most of these points are summarized from this post by fatness :

•This forum is for the discussion of problems, solutions and questions related to TekSavvy Solutions Inc.
•The Site Rules on Posting apply here.
•If you have a question about a moderator action in the forum, please ask by Instant Message (IM) in a civil manner and we'll answer you as time allows.
•This is a support forum, It is not a complaint box or an advertising center.
•Please contribute what you can, without using the forum to continually promote or bash the service.
•Please try to stay on topic within a thread. There is a New Topic button for other topics at the top right of the forum.
•Please participate in forum maintenance by using the Hey Mods link if you believe a post violates the site/forum posting rules. If it's just an opinion or a member that irks you, please ignore it or them. Life is full of such things.

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by state
last modified: 2007-03-03 00:15:45

The following members are authorized on behalf of TekSavvy Solutions Inc. to provide "official" technical support in this forum. For your own protection, you should not provide personal information to anyone that isn't listed here:

TSI Marc (CEO/Owner)
TSI Pierre (COO)
TSI Guy (VP of Corporate Affairs)
TSI Tina (Director, Marketing & Communications)
TSI Andre (Director of Online & Operations Intelligence)
TSI Olga (Director of Agent Development & Analytics)
TSI Gabe (Director of Information Technology)
TSI Nick (Software Developer)
TSI Patrick (IT Manager)
TSI Pascal (Desktop Support)
TSI Linda (Accounting Manager)
TSI Rick (System Administrator)
TSIChristina (Workforce Manager)
TSI Mike (Senior Leader – Technical Support)
TSI Chris (Senior Leader – Customer Service)
TSI Natalie (Gatineau Regional Site Leader)
TSI Dave (Business/Technical Analyst)
TSI Jorge (Quality Assurance)
TSI PhilR (Escalation Manager)
TSIElisabeth (Escalations)
TSI Paul (Escalations)
TSI Tim (Escalations)
TSI Robert (Escalations)
TSI Milinda (Escalations)
TSI SteveO (Business Services Manager)
TSI Shawn (Business Services)
TSI Denis (Business Services)
TSI JamesM (Business Services)
TSI Paulo (Business Services)
TSI Kelly (Business Services)
TSI Duty Mgr (Operations Manager On Duty)
TSI Kumar (Team Lead)
TSI James (Team Lead)
TSI Thomas (Team Lead)
TSI Jonathan (Team Lead)
TSI Ashleigh (E-Services)
TSI Martin (E-Services)
TSIElizabeth (E-Services)
TSI Danielle (E-Services)
TSI Keith (E-Services)
TSI Taunia (E-Services)
TSI MartinP (E-Services)
TSI Alan (E-Services)
TSI ShawnS (E-Services)
TSI Marvin (Product Marketing)
TSI Anik (Digital Marketing Specialist)
TSI Bryant (Marketing)
TSI TimL (Technical Support Quality Assurance)
TSI ChrisG (Senior Service Resolution Associate)
TSI David (Senior Service Resolution Associate)
TSI Chad (Tech Support)
TSI Dennis (Tech Support)
TSI JoelM (Tech Support)
TSI Jeremy (Tech Support)
TSI Tracy (Tech Support)
TSI Acct (Generic Accounting)
TSI Support1 (Generic Tech Support 1)
TSI Support2 (Generic Tech Support 2)

TSI Outages (Outages notification account)

teksavvy (General)

If you're an employee and would like to post here on behalf of TekSavvy Solutions, please contact TSI Marc .

PS - if you require French Support, please communicate with the following staff members:

TSI Marc (CEO/Owner)
TSI Pierre (COO)
TSI Guy (VP of Corporate Affairs)
TSI Gabe (Director of Information Technology)
TSI Olivier (Director of Operations)
TSI Andre (Director of Service Delivery)
TSI Chris (Workforce Manager)
TSI Jorge (Quality Assurance)
TSI Jonathan (Team Lead)
TSI Martin (E-Services)
TSI ShawnS (E-Services)
TSI Paul (Escalations)
TSI Bryant (Marketing)
TSI Denis (Business Services)
TSI David (Tech Support)
TSI JoelM (Tech Support)
TSI Pascal (Desktop Support)
TSI Acct (Generic Accounting)
TSI Support1 (Generic Tech Support 1)
TSI Support2 (Generic Tech Support 2)

CONTACT NUMBERS:

Main/Sales: 877-779-1575
Tech Support: 877-357-2889
French Sales/Tech: 800-368-6909

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by state edited by TSI Jonathan
last modified: 2013-06-17 11:16:55

Office Hours:
- Technical Support: 24/7
- Accounting: Mon-Fri (8AM until 5PM)
- Logistics: Mon-Fri (8AM until 5PM)

Office Numbers:
• Main/Sales: 877-779-1575
• Tech Support (NEW): 877-357-2889
• French Sales/Tech: 800-368-6909
• Local to Chatham: 519-360-1575
• Fax: 519-360-1716

URL:
- www.teksavvy.com

Address Information:
- TekSavvy Solutions Inc.
- 800 Richmond Street
- Chatham, ON, N7M 5J5

Tech Support Email: support@teksavvy.com
Sales/Customer Service: sales@teksavvy.com
Accounting/Accounts Receivable: accounting@teksavvy.com
Abuse Reporting: abuse@teksavvy.com

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by JGROCKY edited by TSI Marc
last modified: 2012-10-15 22:05:09

Hey Gang,

Many of you have been bugging to get to meet some of the team, so here it is!

It's a segment about the company that is to air in the New Year....

»teksavvy.com/player

Regards,

Rocky

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by JGROCKY
last modified: 2007-09-25 23:14:54

TekSavvy was created in January 1998 and started as a development/hosting firm. We added DSL to our service base in 2001 in response to the ups and downs to the project world. We currently wholesale for Bell, Telus, Aliant and a variety of other Telco industry providers. The company is a privately owned entity...

Our goal is to eventually be nationwide and allow everyone in Canada to experience enjoyable Internet Access!

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by JGROCKY